LAVO Italian Restaurant - Las Vegas

Review summary

1. E

   Emily

   Las Vegas

   3 reviews

   5.0

   3 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing food, ambience is great, rosé champagne was amazing
   

   LAVO Italian Restaurant - Las VegasResponded today

   Dear Emily, Thank you for your wonderful review! We’re delighted to hear that you enjoyed our food, ambiance, and the rosé champagne. Creating an exceptional dining experience for our guests is our top priority, and your kind words mean a lot to us. We look forward to welcoming you back soon for another memorable experience! Best regards, Aleksandar Bolta, Restaurant Manager
   

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2. B

   Beth

   Anchorage

   1 review

   1.0

   1 review

   Dined today

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   Table location was horrible. Not romantic at all. Servers and busing station right by us. Horrible experience. Way better 5 years ago. But check out the bathrooms. Best part!!!!
   

   LAVO Italian Restaurant - Las VegasResponded today

   Dear Beth, Thank you for sharing your feedback. I sincerely apologize for the experience you had with your table location and the overall atmosphere. We always aim to provide our guests with the most comfortable and enjoyable dining experience, and I regret that we did not meet your expectations during this visit. Your comments are valuable to us, and I’ll be sure to share them with our team as we continue to improve. We hope to have the chance to welcome you again for a more pleasant experience. Best regards, Aleksandar Bolta Restaurant Manager
   

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3. A

   Angelina

   VIP

   Chicago

   3 reviews

   5.0

   3 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and professional stuff! Very positive experience
   

   LAVO Italian Restaurant - Las VegasResponded today

   Dear Angelina, We truly appreciate your fantastic review! It’s wonderful to know that you had such a positive experience and that both our food and team left a great impression on you. We take great pride in delivering top-notch service, and your feedback motivates us to keep doing what we love. Looking forward to welcoming you again soon! Best regards, Aleksandar Bolta Restaurant Manager
   

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4. L

   Lily

   VIP

   Las Vegas

   17 reviews

   2.0

   17 reviews

   Dined today

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   Service was really slow and not great. Waited a while before we even got water. Then the server forgot to put part of our food order in so when they came with some of the food it was cold, and 2 meals were missing. We had to wait for them to ring them in and then waited another 10 min to be brought out.
   

   LAVO Italian Restaurant - Las VegasResponded today

   Dear Lily, Thank you for taking the time to share your feedback. I sincerely apologize for the delays and the issues you encountered with both the service and your food order. This is certainly not the experience we aim to provide, and I understand how frustrating it must have been. I’ll be sure to address your comments with our team to ensure we improve in these areas moving forward. Your experience is important to us, and we’d love the opportunity to make it right. If you’re open to giving us another chance, I’d be happy to personally ensure you have a much smoother and more enjoyable experience. Best regards, Aleksandar Bolta Restaurant Manager
   

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5. K

   Kelsie

   Portland

   5 reviews

   1.0

   5 reviews

   Dined today

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   The pasta melenzane was terrible. The pasta was cooked al dente in the worst way and the eggplant was also undercooked. The meatball appetizer was served cold. The prosciutto was something we could have prepared at home. The burrata was lack luster as well and also something one could have prepared at home. We ordered multiple appetizers and entrees anticipating a 2 hour dinner time. All three apps were dropped at the same time and the pizza and pasta came out shortly thereafter. The truffle pizza tased like perfume and the pasta was poorly cooked. We were prepared for a 2 hour dinner and were shocked at how quickly everything came out. In addition the seating felt cramped and my napkin, hands and jacket were stained by dirt and iron ash from the underside of the table. No coat rack, and lack of space between each table led us to leave quite quickly. We will never return. Terrrible food, service, and cleanliness of the establishment
   

   LAVO Italian Restaurant - Las VegasResponded today

   Dear Kelsie, Thank you for taking the time to provide such detailed feedback. I truly regret that your experience was not up to the standard we strive to provide. I apologize for the issues you encountered with the food, service, and cleanliness during your visit. Your comments are concerning, and I will personally ensure that they are addressed with the team to improve our service moving forward. We value all feedback, and it’s clear that we fell short during your visit. I sincerely apologize for the disappointment you experienced, and I appreciate you bringing this to our attention. Best regards, Aleksandar Bolta Restaurant Manager
   

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6. C

   Chris

   VIP

   Greater Boston

   112 reviews

   5.0

   112 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great dinner. Food and service were excellent. LAVO meatball is a classic. Wonderful evening.
   

   LAVO Italian Restaurant - Las VegasResponded today

   Dear Chris, Thank you so much for your kind words! We’re thrilled to hear that you had a great dinner and enjoyed both the food and service. The LAVO meatball truly is a classic, and we’re glad it was a highlight for you. We look forward to welcoming you back for another wonderful evening soon! Best regards, Aleksandar Bolta Restaurant Manager
   

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7. O

   Omar

   New York City

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 5

   I recently visited for brunch and had a disappointing experience. The staff was unhelpful and rude, which set the tone for the meal. To make matters worse, the food arrived cold and lacked flavor, leaving me underwhelmed. It didn’t have the satisfying, delicious qualities I was hoping for. Additionally, the restaurant didn’t offer straws and wouldn’t let me take leftovers to go, which felt inconvenient. However I was advised that normally you would be able to take out your meal if it were a normal meal instead of brunch. Overall, it was a mediocre experience, and I was expecting much more.
   

   LAVO Italian Restaurant - Las VegasResponded today

   Dear Omar, Thank you for your feedback. I am truly sorry to hear about your disappointing brunch experience. The service and food quality you described are certainly not reflective of the standards we strive to uphold, and I apologize for any frustration this caused. We aim to provide an enjoyable and memorable experience for each of our guests, and it’s clear we missed the mark during your visit. I will be addressing your comments with the team to ensure we improve in both service and food preparation moving forward. Thank you again for bringing these issues to our attention. We truly appreciate your feedback, and we hope to have the opportunity to provide a better experience in the future. Best regards, Aleksandar Bolta Restaurant Manager
   

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8. c

   camille

   Las Vegas

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 5

   Very busy for Sunday brunch. Waiter seemed overwhelmed. We sat for about 45 minutes before they even took our order. This was an all you can eat brunch. I’m glad we ordered what we wanted to eat the first round because he never came back. Very sad because I heard great things about this place. I wish we could’ve experienced on other circumstances.
   

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9. G

   Gerald

   VIP

   San Diego

   16 reviews

   5.0

   16 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We enjoyed the Sunday FUNDAYbrunch because the portions were delicious with a little extra touch
   

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10. A

    Anne

    VIP

    Hawaii

    21 reviews

    5.0

    21 reviews

    Dined 1 day ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We were here for Valentine’s brunch, and everything was wonderful! The dessert table must have taken them forever - absolute perfection!
    

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