LB Steak - San Ramon

Review summary

1. R

   Rose

   VIP

   San Francisco

   34 reviews

   3.0

   34 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 4

   The food was excellent for a client lunch The experience was horrible We arrived for a 12:15 pm reservation The appetizer and drinks came in a timely manner, and then we waited 1 hour and 15 minutes to receive our main entrees After asking the mgr, food came out almost immediately. I understand it was busy because of the holidays but the r worse was the waitress was no where to be found and we even had to ask for our check. One hour and 45 minutes is unacceptable with a client
   

   LB Steak - San RamonResponded today

   Hello Rose, We're truly sorry for the wait you experienced during your visit. It's certainly not the norm at LB Steak - San Ramon. We understand how frustrating it can be to wait, especially when you have a reservation. We're glad to hear that you enjoyed our food and found it to be excellent. We're also sorry for the oversight with our service. We appreciate your understanding and patience, and we're already working on improving our service during busy periods. We hope to have the opportunity to serve you again soon. LB Steak - San Ramon The Management Team
   

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2. N

   Nancy

   VIP

   San Francisco

   35 reviews

   5.0

   35 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This time we tried the Kagoshima wagyu, made it our appetizer, and it was fantastic! The Australian wagyu was very good, as were the 2 boneless ribeyes. Sides were mashed potatoes, mushrooms and truffle fries. We ended up with a lava cake. Everything was delicious!
   

   LB Steak - San RamonResponded today

   Thanks for visiting us, Nancy! We're thrilled to hear that you enjoyed your Kagoshima wagyu, Australian wagyu, and the sides. It's great to know that our sides and dessert made your dining experience memorable. We appreciate your feedback and look forward to serving you again soon. Best, LB Steak - San Ramon LB Steak Management Team.
   

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3. S

   Sue

   San Francisco

   1 review

   4.0

   1 review

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   While the food was good, can't help but felt slighted because we are just regular customers, not there for business who has expense accounts. This is the second lunch within a month so my feeling was confirmed. Either we find out who our excellent waiter was or can't go and be subject to condescension.
   

   LB Steak - San RamonResponded 5 days ago

   Hello Sue, Thank you for your feedback. We're glad you enjoyed the food, but we’re sorry the service didn’t meet your expectations — or ours. We aim to provide a friendly and welcoming atmosphere for all our guests, regardless of whether they have business or not. We appreciate your understanding and patience, and we will certainly take your feedback into account as we strive to improve. Best wishes, Sarper Oztemiz. LB Steak - San Ramon General Manager
   

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4. J

   John

   VIP

   Orange County

   15 reviews

   5.0

   15 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Grew lunchtime spot, we had the Waygu power bowl with the Grilled steak sandwhich. Both were amazing.
   

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   LB Steak - San RamonResponded 5 days ago

   Thanks for the review, Dear John! We're thrilled to hear that you enjoyed the Waygu Power Bowl and our Grilled Steak Sandwich. It's always great to know when we've hit the mark. We appreciate your kind words and your 5-star rating. We look forward to serving you again soon at LB Steak - San Ramon.
   

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5. r

   robert

   San Francisco

   5 reviews

   5.0

   5 reviews

   Dined on December 6, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Came here to celebrate my brother & his wife’s birthday! We were promptly seated near a window. Our waiter was friendly and courteous as he took our orders. The food was great and so was the dessert. Definitely worth coming back for special occasions! 😋
   

   LB Steak - San RamonResponded on December 6, 2024

   What a special way to celebrate your brother and his wife’s birthdays! We’re so happy to hear you had a great time with us. It sounds like you had a fantastic experience, from the window seating to the delicious food and dessert! We truly appreciate you choosing us for such an important occasion. We can’t wait to welcome you back for more celebrations and tasty moments.
   

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6. R

   Rebecca

   San Francisco

   3 reviews

   4.0

   3 reviews

   Dined on December 6, 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   Nice place to meet up with friends. Service is great!
   

   LB Steak - San RamonResponded on December 6, 2024

   We’re so glad you and your friends chose us for your meetup! Great food, great service, and great friends—what more could you need? Thanks for the shoutout to our team; they’ll be thrilled to hear it! We can’t wait to host your next hangout.
   

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7. f

   frank

   Las Vegas

   2 reviews

   3.0

   2 reviews

   Dined on December 3, 2024

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   The steaks were not cooked correctly. Potatoes were cold. Service was fine. I don't want to pay these prices and have to manage the meal. I don't send things back, I just don't go back.
   

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8. K

   Katherine

   San Francisco

   9 reviews

   5.0

   9 reviews

   Dined on December 2, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Great food and the filet mignon was cooked perfectly. Our waiter was very attentive to our requests whilst serving a huge party (20+ people) next to us. We ordered the Fritto Misto which was very good; however, it was in a smaller bowl. We previously ordered the same appetizer sometime last year and it had more and was on a larger plate, so that was my only observation and the reason I gave less stars. This is on the higher end in terms of cost and you can definitely find other good steakhouses; however, the ambience and the quality of the meat and the wine here is wonderful. So if you’re looking to have a steak and wanna go all out, this is your steakhouse.
   

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9. O

   Olga

   VIP

   San Francisco

   30 reviews

   5.0

   30 reviews

   Dined on December 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The restaurant never disappoints for delicious steak, relaxing ambience and outstanding service. Our server Gabby went far and beyond to make sure our meal was right on point. The rest of the restaurant staff as always friendly and polite.
   

   LB Steak - San RamonResponded on December 3, 2024

   Dear Olga, Thank you for sharing your review. We are delighted to hear that you enjoyed your dining experience with us and look forward to welcoming you back soon. I will be sure to let Gabby know how much you enjoyed her service. Best wishes, Sarper Oztemiz General Manager LB Steak Bishop Ranch
   

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10. O

    Olga

    VIP

    San Francisco

    5 reviews

    3.0

    5 reviews

    Dined on November 29, 2024

    1. Overall 3
    2. Food 2
    3. Service 5
    4. Ambience 5

    The food was very mediocre, lacking taste. Would not come back for the food. The ambiance was nice. And the service was great!
    

    LB Steak - San RamonResponded on December 1, 2024

    Thanks for the review, Olga! We're thrilled to hear that you enjoyed the ambiance and service at LB Steak - San Ramon. We're sorry to hear that our food didn't meet your expectations. We always aim to deliver a great experience, and we're disappointed when we don't meet expectations. We appreciate your feedback and we'll certainly take it into consideration as we continuously strive to improve our food quality. We hope to have the opportunity to serve you again soon. Best wishes, Sarper Oztemiz General Manager LB Steak Bishop Ranch
    

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