LB Steak - San Ramon

Review summary

1. S

   Sara

   San Francisco

   1 review

   1.0

   1 review

   Dined today

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 3

   Each dish was flavorless and overpriced. The ambience and service was lovely but I can’t recall ever being so disappointed in a restaurant experience in terms of the quality of the food. The meat was tough and low quality.
   

   Is this helpful?

   Report
2. R

   Robert

   San Francisco

   26 reviews

   4.0

   26 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great restaurant, with superior service. All the staff were excellent. The main entrees were very good and flavorful. Our waitperson, Ciera, was exceptional and very attentive. We didn’t have to chase her down, as she would always check on us. We had the filet and ribeye steaks. They were the perfect temperature (medium rare) and hot. The only criticism was the temperature of LB potatoes side dish and the roasted vegetables. Both were warm. It was if the plates were prepared, and then left to cool down until the entree was cooked and plated. Finally, we had the molten chocolate cake and creme brûlée for desserts. Both were very good, and the molten chocolate cake was the I’ve had.
   

   LB Steak - San RamonResponded today

   Hi Robert, We're thrilled you enjoyed your dining experience at LB Steak - San Ramon. We're glad you appreciated our steaks and service. We apologize for the temperature of the potatoes and roasted vegetables. Your feedback is valuable and will be considered. We're glad our desserts hit the mark. Thanks for your kind words and we hope to see you again soon! Best, LB Steak - San Ramon The Management Team
   

   Is this helpful?

   Report
3. C

   CAITLIN

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waitress was amazing! She was everything a customer and an employer is looking for. I don’t remember her name but she has brown hair and an 11 year old son. She up sold me on a cocktail, gave us great recommendations, awesome service and let us know about other things the restaurant has to offer. The food was great! The atmosphere was perfect! And those lavender cosmos are divine. We’ll definitely be back sooner than later.
   

   LB Steak - San RamonResponded 1 day ago

   Hello CAITLIN, Thank you for your wonderful review! We're thrilled to hear that you enjoyed your experience at LB Steak - San Ramon. It's great to know that our waitress made you feel special and that you found our service excellent. We're also glad you enjoyed our food and found the lavender cosmos to be a delightful surprise. Your kind words truly mean a lot to us. We look forward to welcoming you back for another excellent dining experience. Best regards, LB Steak - San Ramon Management Team
   

   Is this helpful?

   Report
4. J

   Joe

   San Francisco

   8 reviews

   5.0

   8 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My wife and I enjoyed a wonderful New Year's Eve dinner at LB Steakhouse in San Ramon. The restaurant exudes a perfect ambiance for date nights and special events, with a great vibe that sets the tone for an elevated dining experience. We started with celebratory cocktails—a Cosmopolitan for her and a signature Old Fashioned for me—both were excellent. Our meal began with well-executed Caesar salads, beautifully presented. For our mains, she opted for the Filet Mignon and I chose the Strip Steak, both medium rare and perfectly cooked. The sides, a baked potato for her and truffle fries for me, complemented the meal wonderfully. The wine selection did not disappoint either, with Chardonnay and Pinot Noir enhancing the flavors of the evening. Service was outstanding—our server was attentive and didn’t miss a beat. While the experience was nearly flawless, the 4% living wage addition to the bill felt unnecessary and slightly off-putting. Nevertheless, the quality of the food, service, and atmosphere more than made up for it. Overall, I’d give LB Steakhouse 5 stars and look forward to returning for another exceptional evening.
   

   LB Steak - San RamonResponded 1 day ago

   Thanks for the review, Joe! We're thrilled to hear that you and your wife had a wonderful New Year's Eve dinner at LB Steak - San Ramon. It's great to know that our ambiance, vibe, and service met your expectations. We're glad you enjoyed our Caesar salad, Filet Mignon, and sides. We're also delighted that our wines added to your experience. We appreciate your feedback on the 4% living wage addition and will take it into consideration. We look forward to welcoming you back for another exceptional evening. Best, Sarper Oztemiz General manager
   

   Is this helpful?

   Report
5. C

   Christiaan

   VIP

   San Francisco

   24 reviews

   4.0

   24 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 5
   3. Service 1
   4. Ambience 4

   Hostess was unwelcoming and made us wait unnecessarily long, as were seated immediately by her replacement. The waiter was extremely slow and inattentive, arrogant and rude. However, the food is excellent (as always), compliments to the chefs for staying consistent. It is sad to see LB steak in San Ramon becoming so complacent and customer unfriendly, because it used to be our favorite in town.
   

   LB Steak - San RamonResponded 4 days ago

   Hello Christiaan, We're really sorry to hear about your recent experience at LB Steak - San Ramon. We strive to provide our guests with the best service and it seems we fell short during your visit. We appreciate your patience and understanding, and we're glad to hear that you enjoyed the food. We're taking your feedback seriously and will address this with our team to ensure it doesn't happen again. We hope you'll give us another chance to show you the friendly service and quality food that you've come to expect from us. LB Steak - San Ramon Management Team
   

   Is this helpful?

   Report
6. DJ

   DrJ2

   San Francisco

   11 reviews

   5.0

   11 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a delicious meal and great service .
   

   LB Steak - San RamonResponded 4 days ago

   Thanks for the feedback, DrJ2! We're thrilled to hear that you always enjoy your meals at LB Steak - San Ramon and find our service to be great. We always strive to provide an exceptional dining experience and your kind words are a testament to our efforts. We look forward to serving you again soon! Best wishes, Sarper Oztemiz General Manager LB Steak Bishop Ranch
   

   Is this helpful?

   Report
7. R

   Raymond

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Good service and friendly. Will come again as before
   

   LB Steak - San RamonResponded 4 days ago

   Thanks for the feedback, Raymond! We're thrilled to hear that you enjoyed your experience at LB Steak - San Ramon. It's great to know that our service and friendly staff met your expectations. We're always striving to provide the best for our guests and your review reaffirms the hard work we put in every day. Looking forward to your next visit! Best wishes, Sarper Oztemiz General Manager LB Steak Bishop Ranch
   

   Is this helpful?

   Report
8. K

   Kathryn

   San Francisco

   4 reviews

   5.0

   4 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food! Great service :) accommodating and helpful.
   

   LB Steak - San RamonResponded 4 days ago

   Hey Kathryn, Thanks a ton for your fantastic review! We're thrilled to hear that you enjoyed your dining experience at LB Steak - San Ramon. It's always a pleasure to know that our food and service met your expectations. We're also glad to hear that our team was able to accommodate your needs and make your visit enjoyable. We look forward to welcoming you back soon! Best regards, LB Steak - San Ramon Management Team
   

   Is this helpful?

   Report
9. D

   Denise

   VIP

   San Francisco

   3 reviews

   5.0

   3 reviews

   Dined on December 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Ana was wonderful and they accommodated my son’s allergies
   

   LB Steak - San RamonResponded 4 days ago

   Thanks for the feedback, Denise! We're thrilled to hear that you and your son enjoyed your dining experience at LB Steak - San Ramon. It's always our goal to make everyone feel comfortable and welcome. We're glad we could accommodate your son's allergies. We look forward to welcoming you back soon. Best wishes, Sarper Oztemiz General Manager LB Steak Bishop Ranch
   

   Is this helpful?

   Report
10. M

    Marcia

    VIP

    San Francisco

    3 reviews

    5.0

    3 reviews

    Dined on December 28, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Food was fantastic and our server Anna was awesome. Had the filet and it was outstanding. My husband ordered the pork chop which was HUGE. They made a mistake on his order so it came out after all of us had pretty much finished but they made up for it with free desserts for the table. The crème brute, mud pie and molten cake did not disappoint! Would definitely go back.
    

    LB Steak - San RamonResponded on December 28, 2024

    Thanks for visiting us, Marcia! We're thrilled to hear that you and your husband enjoyed your meal at LB Steak - San Ramon. It's wonderful to know that you appreciated the outstanding food and our chef's creativity with the pork chop. We apologize for the mix-up with your order, but we're glad you enjoyed the desserts as a consolation. We appreciate your feedback and look forward to welcoming you back soon. Best, Sarper Oztemiz General Manager
    

    Is this helpful?

    Report