Le Colonial - Lake Forest

Review summary

1. BD

   BorisD

   Chicago

   4 reviews

   vip
   3.0

   4 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 4

   I made reservation through opentable. When we got there, we've been told that we don't have a reservation, they could not find it and we have to wait 45 minutes. I showed a screenshot of it and all of a sudden, they found it in different day, so they said. They were able to sit us fimally, not in main dining room, on the terrace. It was not very nice experience after all that. The food and service were good. The way the restaurant handeled the situation with loosing our reservation, was simply disappointing. Not sure if I'll be going there again.
   

   Le Colonial - Lake ForestResponded 1 day ago

   Thanks for the feedback, Boris. We're glad to hear that you enjoyed our food and service. However, we're truly sorry that your reservation experience didn't go as smoothly as you'd hoped. We understand how frustrating it can be to have a reservation unexpectedly cancelled, and we apologize for any inconvenience caused. We appreciate your patience and understanding, and we're glad that you're willing to give us another chance. We hope to have the opportunity to make it up to you in the future. Our sincerest apologies again. Respectfully, Paul Passig General Manager
   

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2. R

   Rebecca

   Chicago

   32 reviews

   vip
   5.0

   32 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great hospitality, amazing food, colorful, decorations would definitely go back
   

   Le Colonial - Lake ForestResponded 1 day ago

   Thanks for the review, Rebecca! We're thrilled to hear that you enjoyed our food, decor, and service at Le Colonial - Lake Forest. We strive to provide an amazing dining experience for all our guests, and your kind words are a testament to that. We're looking forward to your next visit. Cheers! Paul Passig General Manager
   

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3. J

   Julie

   Chicago

   6 reviews

   vip
   5.0

   6 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good & ambience were great! The drinks were crazy expensive
   

   Le Colonial - Lake ForestResponded 1 day ago

   Thanks for the review! We're thrilled to hear that you enjoyed the ambience and drinks at Le Colonial - Lake Forest. We always strive to provide a great experience for our guests, and we're glad that we met your expectations. We understand your concern about the pricing of our drinks and appreciate your feedback. We hope to see you again soon! Cheers! Paul Passig General Manager
   

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4. AJ

   AmandaJ

   Chicago

   4 reviews

   vip
   3.0

   4 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 4

   Had a 5 pm rez, hurried us through dinner, tried to clear plates as we were eating, thought the food was very over priced for what it was-no free birthday dessert either which is a little ridiculous given what you’re spending.
   

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5. J

   JOHN

   Chicago

   8 reviews

   vip
   5.0

   8 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our wait person was wonderful and added to the enjoyment of the food . I must express one bus person was too eager to clear our table . It seemed like she just wanted us to leave so she could go home or something. I sake for more crisps for our tar tar and you would think it was a mystery! All jn all it was a great dinner . Far from our first time there and we love love love this restaurant! WE WILL BE BACK!
   

   Le Colonial - Lake ForestResponded 3 days ago

   Thanks for the feedback, John! We're thrilled to hear that you enjoyed your dinner at Le Colonial - Lake Forest. It's great to know that our team's efforts added to your enjoyment. We do apologize for the less than perfect experience you had with the bus person. We strive for the best service possible, and your feedback helps us improve. We're looking forward to your next visit and we will ensure that we find out who your server was and pass along the kind words. Best! Paul Passig General Manager
   

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6. C

   Carrie

   Chicago

   8 reviews

   vip
   5.0

   8 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always excellent and we had a fabulous server tonight too!
   

   Le Colonial - Lake ForestResponded 3 days ago

   Thanks for the feedback! We're thrilled to hear that you had a fantastic experience at Le Colonial - Lake Forest and that our team made your visit even more enjoyable. We always aim to deliver excellent food and service, so we're glad to know we hit the mark for you. We look forward to welcoming you back soon! Best! Paul Passig General Manager
   

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7. J

   James

   Naples

   84 reviews

   vip
   4.0

   84 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Servers need to be better trained. Had difficulty opening our wine bottle . Also tried clearing the table twice before we were finished .
   

   Le Colonial - Lake ForestResponded 3 days ago

   Thanks for visiting us, James! . We're sorry to hear about the training issue you experienced with our servers. We always aim to provide excellent service and we're sorry if we fell short. We appreciate your feedback and will certainly address this with our team. We hope to welcome you back soon. Respectfully, Paul Passig General Manager
   

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8. K

   Kate Miller

   Chicago

   8 reviews

   vip
   5.0

   8 reviews

   Dined on December 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We love a romantic, early Sunday dinner at Le Colonial. It’s even better when decorated for the holidays.
   

   Le Colonial - Lake ForestResponded 3 days ago

   Hi Kate, We're over the moon to hear that you chose Le Colonial - Lake Forest for your romantic early Sunday dinner. We're thrilled that our decor added to your enjoyment. We're also delighted to know that you appreciated our food and service. Thank you for your wonderful review and we look forward to serving you again in the future. Best, Paul Passig General Manager
   

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9. G

   Genevieve

   Chicago

   3 reviews

   vip
   4.0

   3 reviews

   Dined on December 7, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Really good food!! Get the Lychee Martini but ask for it spicy - unbelievable. Would give this place 5 stars but they sat us a wobbly table right next to the kitchen and hallway leading to the bathrooms aka a very high traffic area of the restaurant. Also the door to the patio kept swinging open and it got extremely drafty. The food and attentive service made up for this short coming but it was kind of laughable how terrible the seating was for such a “swanky” restaurant.
   

   Le Colonial - Lake ForestResponded 1 day ago

   Thanks for the feedback! We're thrilled to hear that you enjoyed our food and found our service attentive. We appreciate your suggestion about the lychee martini and will take it into consideration. We're sorry to hear about your experience with the seating and hallway. We aim to provide a comfortable and enjoyable environment for all our guests, and we'll certainly look into the matter. We hope to welcome you back to Le Colonial - Lake Forest soon and provide a more comfortable dining experience. Respectfully, Paul Passig General Manager
   

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10. D

    Denise

    Chicago

    6 reviews

    5.0

    6 reviews

    Dined on December 6, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great food, always consistent and the service impeccable every single time!
    

    Le Colonial - Lake ForestResponded on December 8, 2024

    Thanks for the review, Denise! We're thrilled to hear that you enjoyed your dining experience at Le Colonial - Lake Forest. It's wonderful to know that our food met your expectations and that our service was consistent and impeccable. We appreciate your kind words and look forward to welcoming you back soon! Cheers! Paul Passig General Manager
    

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