Le Feu Frankston

Review summary

1. A

   Ann

   Victoria

   5 reviews

   4.0

   5 reviews

   Dined on November 24, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 3

   Great food but windows all dirty and carpet sticky. Just a bit dirty overall.
   

   Le Feu FrankstonResponded on November 25, 2024

   Dear Ann, Thank you for your review! We’re so glad you enjoyed the food and value during your visit. We truly appreciate your feedback about the cleanliness and will address it with our team to ensure a better experience next time. 😊 We hope to welcome you back soon for another delicious meal in a cleaner, more comfortable setting!
   

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2. L

   LESLEY

   Victoria

   1 review

   4.0

   1 review

   Dined on November 23, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   As I am a Coeliac I will be using this facility more in the future.
   

   Le Feu FrankstonResponded on November 25, 2024

   Dear Lesley, Thank you for your kind review! We’re so happy to hear that you felt confident dining with us, and we’re thrilled to be a go-to spot for your future visits. 😊 We look forward to welcoming you back soon for more delicious meals that you can enjoy with peace of mind!
   

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3. S

   Stacey

   Victoria

   1 review

   4.0

   1 review

   Dined on November 21, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   Would have to be right up there some the most delicious Vietnamese food I've eaten and the service was great. The table settings and furnishings make the place feel very cheap so it's a good thing the food is amazing
   

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   Le Feu FrankstonResponded on November 25, 2024

   Dear Stacey, Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed the food and service, and we truly appreciate your kind words. 😊 We hope to welcome you back soon for another delicious meal, and we’re working on improving the overall experience for every guest!
   

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4. S

   Samantha

   Melbourne

   1 review

   2.0

   1 review

   Dined on November 9, 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   Service was not great first time visiting the place and we were sat in the blinding sun and no one came near us for 20 minutes. Food was then served but only 1 plate at a time and about 5-10 minutes apart so my food was cold by the time my husband got his. Pork was dry and overall very bland food
   

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5. C

   C

   Victoria

   1 review

   3.0

   1 review

   Dined on November 2, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   We were excited to dine here for the first time as it was very highly rated in the area. But the food was nothing but average. The bone marrow pho was delicious as rated by my parents but it came out slightly lukewarm. The laksa was alright, did not taste very authentic and really missed the spice element of the dish. My parented ordered the chicken curry that they forgot to serve until after everyone on the table had finished their meal. We had to follow it up with the staff who were apologetic about forgetting it. Upon receiving his meal, he said that the curry was sweet and lacked the curry flavour overall. In the end, we probably would not eat here again, albeit disappointed because this franchise was recommended by many in our community. But, this restaurant may be tasteful to many though as everyone’s taste buds are different
   

   Le Feu FrankstonResponded on November 25, 2024

   Dear C, Thank you for sharing your experience with us. We’re truly sorry to hear that your visit didn’t live up to your expectations, and we deeply appreciate your honest feedback. It’s disappointing to know that the dishes weren’t to your liking, and we sincerely apologize for the delay with the chicken curry. We understand how that could be frustrating. 😊 We’d love the chance to make it right and provide you with the dining experience you were hoping for. We hope to welcome you back soon.
   

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6. T

   Tracy

   Victoria

   1 review

   3.0

   1 review

   Dined on October 31, 2024

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 4

   We were greated at the door and taken to our seats and then left. I had to wave the person over as they did not ask if it was our first time eating there and we had no idea how to order. All cocktails and spirits had N\a so that only left wine or beer. Bit disappointing. Hwoever the place looks lovely, our meals were delivered quick and hot and they were delicious and 2/3 meals were fantastic. Overall will eat here again and bring family for the next visit.
   

   Le Feu FrankstonResponded on November 25, 2024

   Dear Tracy, Thank you for your feedback and for taking the time to share your experience. We’re happy to hear that you enjoyed the food and the atmosphere, but we’re truly sorry to hear about the service issues you encountered. Your comments are invaluable to us, and we will definitely address this with our team to ensure a smoother experience in the future. 😊 We’d love to welcome you and your family back soon for a much-improved visit!
   

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7. T

   Tracey

   Victoria

   2 reviews

   5.0

   2 reviews

   Dined on October 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Four of us had lunch today (a Wednesday), I’m the only one who’s coeliac. For me it was like a dream come true, absolutely everything is GF!!! The food was amazing, very flavoursome and truly delicious. Presentation was great, it all tasted fresh. No complaints from the others I dined with, all agreed we will be back again and again. Keri served us, super friendly and genuine, had great advice with selecting dishes. It was quiet, had GF beer, I even had a banana fritter 😮 which was amazing, served with a not too sweet sauce, icecream & roasted slivered almonds 😋😋😋 I highly recommend coming here, be patient with service if you go on a busy day/night, as there is a large sitting. We got 40% off our meals today, what an added bonus! Thank you to the owners and staff for providing a totally GF, scrump menu ❤️
   

   Le Feu FrankstonResponded on November 25, 2024

   Dear Tracey, Thank you for your heartfelt review! We’re overjoyed to hear that your experience was such a positive one, especially with our fully gluten-free menu. We're so glad you enjoyed the food, service, and the banana fritter! 😊 We can't wait to welcome you and your friends back for another amazing meal soon!
   

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8. B

   Brooke

   Victoria

   2 reviews

   4.0

   2 reviews

   Dined on October 22, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Lovely lunch and yummy food enjoyed got my birthday and extra savings enjoying the lunch discount!
   

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   Le Feu FrankstonResponded on November 25, 2024

   Dear Brooke, Thank you for celebrating your birthday with us and sharing your review! We’re delighted to hear you enjoyed a lovely lunch, the delicious food, and the added savings with our lunch discount. 😊 We appreciate your feedback about the calamari and will take it on board to improve. We hope to welcome you back soon for another enjoyable dining experience!
   

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9. K

   Kate

   Victoria

   4 reviews

   4.0

   4 reviews

   Dined on October 19, 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   Food was delicious! Highly rec sugar cane prawns, aubergine curry, wagyu noodles & banana fritters 💕
   

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   Le Feu FrankstonResponded on November 25, 2024

   Dear Kate, Thank you for your lovely review! We’re thrilled you enjoyed our dishes, especially the sugar cane prawns, aubergine curry, wagyu noodles, and banana fritters. Your kind words mean a lot to us. 😊 We’d love to welcome you back soon to try more of our menu!
   

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10. B

    Brigitte

    Victoria

    2 reviews

    5.0

    2 reviews

    Dined on October 19, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The food is delicious. I will come back for more.
    

    Le Feu FrankstonResponded on November 25, 2024

    Dear Brigitte, Thank you for your wonderful review! We’re so glad you enjoyed the delicious food and truly appreciate your kind words. 😊 We can’t wait to welcome you back for more!
    

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