Leaf at The Castle Hotel

Review summary

1. J

   Julian

   Berkshire

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely Afternoon Tea. Could not have been better. Highly recommended.
   

   Leaf at The Castle HotelResponded 4 days ago

   Dear Julian, Thank you for your review. So happy to hear you enjoyed the afternoon tea! Kind regards Leaf team
   

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2. M

   Maryann

   Berkshire

   2 reviews

   4.0

   2 reviews

   Dined on December 13, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   The Festive Menu was very good & although the restaurant was extremely busy, the service was still prompt.
   

   Leaf at The Castle HotelResponded 4 days ago

   Dear Maryann Thank you very much for your positive review. We look forward to welcoming you back soon! Kind regards Leaf team
   

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3. W

   Wendy

   Cornwall

   2 reviews

   5.0

   2 reviews

   Dined on December 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful Festive afternoon tea. The food was delicious and presented well. My only thought was that the sandwiches didn’t match up to the beautiful cakes as far as creativity. However, the overall experience and service was excellent. Definitely recommend and will return. Thank you.
   

   Leaf at The Castle HotelResponded 4 days ago

   Dear Wendy, Thank you so much for leaving us a review, we are overjoyed to hear your afternoon tea experience was a success, and hope to welcome you back soon. Kind regards Leaf team
   

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4. P

   Phil

   Warwickshire

   1 review

   5.0

   1 review

   Dined on December 11, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our afternoon tea experience was great ample good food and friendly and helpful staff. Highly recommended
   

   Leaf at The Castle HotelResponded 4 days ago

   Dear Phil, Thank you for taking the time to leave us a review. So happy to hear you enjoyed your afternoon tea and look forward to welcoming you back soon! Kind regards Leaf team
   

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5. A

   Ana

   Surrey

   1 review

   4.0

   1 review

   Dined on December 8, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   We had the sunday roast. It was delicious but the portions are big so lucky we didn't have a starter too. Place is nice, welcoming ans nice decor.
   

   Leaf at The Castle HotelResponded on December 9, 2024

   We are very pleased that you enjoyed your visit! Hoping to see you again soon :)
   

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6. S

   Sarah

   Berkshire

   1 review

   4.0

   1 review

   Dined on December 7, 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   On the whole a very enjoyable afternoon with delicious food. My major concern was that as we ordered, I stated that I have a severe fish allergy and carry EpiPen, this was all written down and instead of the smoked salmon I asked for another turkey sandwich. When the food came to the table, the salmon was on the same plate as the turkey and touching. I had to ask to have it taken away and for mine to be remade and served on a separate plate as I did not want to go into anaphylactic shock. Once this was resolved, we had a lovely afternoon
   

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   Leaf at The Castle HotelResponded 4 days ago

   Dear Sarah, Thank you very much for your review. I am happy to hear that you enjoyed your Afternoon tea with us! We are glad that your dietary requirements were met and the issue was resolved. Looking forward to welcoming you back soon. Kind regards Leaf team
   

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7. J

   James

   Derbyshire

   1 review

   4.0

   1 review

   Dined on December 3, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Lovely place had the beetroot carpaccio very nice and the caramelised walnuts were very very delicious , Nice food but some portions were little overall I would recommend it
   

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8. A

   Anne

   Berkshire

   3 reviews

   4.0

   3 reviews

   Dined on December 1, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   A stunning venue and a delicious afternoon tea. The staff was lovely though we were left hanging for a while. Overall a great experience in beautiful Windsor.
   

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9. E

   Elaine

   Surrey

   1 review

   3.0

   1 review

   Dined on December 1, 2024

   1. Overall 3
   2. Food 1
   3. Service 5
   4. Ambience 5

   Fantastic staff, ambience and venue fabulous. Extremely disappointed with the Sunday lunch set menu. We had smoked salmon starter- 1 very thin slice of smoked salmon with 2 tiny bits of dry biscuit/bread and a few capers. Really really disappointing. We all had roast beef for the mains. Beef so tough/ sinewy really needed Steak Knives. Very thick fat inedible, we all left it and asked for it to be put in a doggy bag for one of our party who has a dog. Roast potatoes, just white boiled looking , not roasted at all. Cauliflower cheese rock hard, again inedible and left. Desserts were the best part of the meal. All 4 of us were very disappointed with the food we can not recommend it to anyone. Sorry if this review seems harsh but it’s true and honest. What we all agreed on is the staff were extremely polite, helpful and friendly. They could not have been any better. Such a shame the food was so poor.
   

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10. E

    Ed

    London

    1 review

    1.0

    1 review

    Dined on November 30, 2024

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 1

    From arriving to leaving we were felt very unwelcome. The staff were focussed on the next wedding, and we were constantly ignored and badly treated. Terrible experience, won’t be going back.
    

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