Legal Sea Foods - Cranston

Review summary

1. C

   Chris

   Greater Boston

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 4

   Ordered 4 baked stuffed lobsters : menu states stuffing included scallops & shrimp. Each lobster $69.00. Lobsters came out looking like 1 lb each. & soft shell which I understand you can’t help that. The chef steamed them as when we broke the claws open lots of water poured out. Hardly no stuffing and 2 of them had zero scallops. The others, 2 small scallops , 1 shrimp. These were nothing like the baked stuffed we use to get at the Post Rd. Legal. Sides were fries which came with about 8 fries on each. Plate. Felt like we got robbed and left not feeling full for the price.
   

   Legal Sea Foods - CranstonResponded today

   Hello Chris, We're truly sorry to hear about your experience at Legal Sea Foods - Cranston. We understand your disappointment with the lobsters and the lack of presentation. We assure you that we aim for perfection, and we're sorry that we didn't meet your expectations this time. We appreciate your feedback and will certainly use it to improve our service. We hope you'll give us another chance to provide you with the quality and experience you expect from us. Best regards, Garry McCann, General Manager
   

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2. C

   Cara

   Greater Boston

   3 reviews

   2.0

   3 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 2

   Food could be better and the table was bir to small for all the dishes to fit on .
   

   Legal Sea Foods - CranstonResponded today

   Hey Cara, Thank you for taking the time to share your feedback with us. We're glad to hear that our service met your expectations, but we're sorry to hear that you found our food to be of lower quality. We strive to provide top-notch dishes to all our guests, and we regret that we fell short this time. We also understand your concern about the table size, and we appreciate your feedback as it helps us to improve. We hope to have the opportunity to serve you again and provide a better dining experience. Best, Garry McCann, General Manager
   

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3. D

   Donna

   Alabama

   3 reviews

   5.0

   3 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and excellent service! We will be back!
   

   Legal Sea Foods - CranstonResponded 4 days ago

   Hello Donna, Thank you for your wonderful review! We're thrilled to hear that you enjoyed our food and service at Legal Sea Foods - Cranston. We strive to provide our guests with a memorable dining experience and your feedback is a testament to our efforts. We're looking forward to welcoming you back soon! Best regards, Garry McCann, General Manager
   

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4. T

   Thomas

   VIP

   Greater Boston

   32 reviews

   5.0

   32 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Never disappoints. The entrees are always fresh and delicious. Our server Cheryl was great, very attentive and professional.
   

   Legal Sea Foods - CranstonResponded 4 days ago

   Hi Thomas, Thank you so much for your wonderful review! We're delighted to hear that you enjoyed our fresh and delicious entrees. It's great to know that our team was able to provide you with excellent service as well. We always aim to deliver top-notch experiences to our guests and your feedback lets us know we're on the right track. We look forward to serving you again soon at Legal Sea Foods - Cranston. Best Regards, Garry McCann, General Manager
   

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5. L

   Lori

   VIP

   Greater Boston

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Nice atmosphere, good service, and tasty food. Thank you
   

   Legal Sea Foods - CranstonResponded 4 days ago

   Hello Lori, Thank you for taking the time to leave such a wonderful review. We're happy to hear that you enjoyed our atmosphere, service, and food at Legal Sea Foods - Cranston. We strive to provide our guests with an exceptional dining experience and your kind words truly make our efforts worthwhile. We look forward to welcoming you back soon! Best Regards, Garry McCann, General Manager
   

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6. L

   Lise

   VIP

   Greater Boston

   54 reviews

   5.0

   54 reviews

   Dined on January 12, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went with friends and had a wonderful lunch- food and service really great.
   

   Legal Sea Foods - CranstonResponded 4 days ago

   Thanks for the feedback, Lise! We're thrilled to hear that you and your friends had a wonderful lunch at Legal Sea Foods - Cranston. It's great to know that you enjoyed our food and found our service to be great. We strive to provide our guests with the best dining experience possible, and your comments are truly appreciated. We look forward to welcoming you and your friends back soon! Very best, Garry McCann, General Manager
   

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7. T

   Tatyana

   Cancun

   2 reviews

   5.0

   2 reviews

   Dined on January 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We were there at lunchtime. The place was very clean, with a friendly and warm atmosphere. Our waitress had a good knowledge of the food and service. We ordered octopus, crab cutlet, tomato and burrata salad, Thai quinoa, and tuna tartare. Everything was very delicious. I would recommend it to friends.
   

   Legal Sea Foods - CranstonResponded 4 days ago

   Thanks for visiting us, Tatyana! We're delighted to hear that you enjoyed your lunch at Legal Sea Foods - Cranston. It's wonderful to know that our atmosphere added to your positive experience. We're also glad to hear that our team was able to provide you with good knowledge of our menu. We strive to provide a variety of delicious options for our guests and your feedback validates our efforts. We look forward to welcoming you back soon. Best, Garry McCann, General Manager
   

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8. C

   COLLEEN

   VIP

   Greater Boston

   8 reviews

   4.0

   8 reviews

   Dined on January 1, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Food is always delicious & Madison was a pleasure 😀
   

   Legal Sea Foods - CranstonResponded 4 days ago

   Thanks for the review, Colleen! We're happy to hear that you enjoyed your meal and had a pleasant experience with us at Legal Sea Foods - Cranston. It's always our goal to provide excellent food and service, and we're glad we hit the mark for you. We appreciate your kind words and look forward to serving you again soon. Best regards, Garry McCann, General Manager
   

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9. A

   Alan

   Rhode Island

   2 reviews

   5.0

   2 reviews

   Dined on January 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Our server was excellent. It was New Years Eve and he was extremely personable and helpful with menu suggestions. We enjoyed our experience and will return soon.
   

   Legal Sea Foods - CranstonResponded 4 days ago

   Thanks for visiting us, Alan! We're thrilled to hear that you had an excellent New Years Eve experience at Legal Sea Foods - Cranston. Our team strives to provide excellent service and it's great to know that we were able to make your night special. We look forward to welcoming you back soon. Best regards, Garry McCann, General Manager
   

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10. B

    Bethany

    Denver

    1 review

    1.0

    1 review

    Dined on December 26, 2024

    1. Overall 1
    2. Food 1
    3. Service 3
    4. Ambience 1

    The food was truly awful. We were a party of 5 and none of us enjoyed our entree.
    

    Legal Sea Foods - CranstonResponded on December 28, 2024

    Hello Bethany, We're truly sorry to hear that your experience at Legal Sea Foods - Cranston didn't meet your expectations. We always aim to deliver a great experience, and we regret that we missed the mark on this occasion. Your feedback about the food being poor is valuable, and we will definitely take this into consideration as we continuously strive to improve our offerings. We hope you will give us another chance to impress you in the future. Best regards, Garry McCann, General Manager
    

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