Legal Sea Foods - Chicago

Review summary

1. R

   Robin

   Chicago

   15 reviews

   5.0

   15 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was my first visit to the Chicago Restauant. I’ve been a big fan of this brand when traveling to east coast. I’ve ordered their chowder and crab cakes to be delivered (frozen for years) and thrilled to be able to have fresh whenever I want now! Strongly recommend and staff was excellent!!!!
   

   Legal Sea Foods - ChicagoResponded 2 days ago

   Dear Robin , Thank you very much for the positive feedback! We are so pleased that you enjoyed your experience. Thanks so much for joining us and we look forward to serving you at your next visit! Best, Steve Barstis, General Manager
   

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2. J

   Jenny

   Chicago

   18 reviews

   vip
   5.0

   18 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious clam chowder and fish and chips. Nice waiters and food delicious. Great views too.
   

   Legal Sea Foods - ChicagoResponded 2 days ago

   Thanks for your Rating! Hope to see you again soon !
   

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3. R

   Raymond

   Chicago

   2 reviews

   vip
   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Food was delicious. Noise level low enough for good conversations. Staff was very helpful.
   

   Legal Sea Foods - ChicagoResponded 2 days ago

   Thanks for your Rating!
   

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4. S

   Scott

   Chicago

   3 reviews

   3.0

   3 reviews

   Dined on November 27, 2024

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 5

   Not busy and server ignored us. Had to ask for someone to get our drink order. Manager was great.
   

   Legal Sea Foods - ChicagoResponded 2 days ago

   Hey Scott , We're really sorry to hear about your experience at Legal Sea Foods - Chicago. We strive to provide the best service to all our guests and it's disappointing to hear that we fell short during your visit. We appreciate your patience and your feedback about the service. We're glad to hear that you enjoyed our food, but we understand that service is crucial to the overall dining experience. We will definitely work on improving our service to ensure we provide a better experience in the future. Thank you for your understanding and patience. The Management Team
   

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5. B

   Becky

   Springfield

   1 review

   1.0

   1 review

   Dined on November 26, 2024

   1. Overall 1
   2. Food 1
   3. Service 5
   4. Ambience 5

   Venue and location are beautiful. Food was a C-. Cheers to 2025, I hope improvements are on the horizon.
   

   Legal Sea Foods - ChicagoResponded 2 days ago

   Hey, We're so glad to hear that you enjoyed the view and ambiance of our Legal Sea Foods - Chicago location! We take pride in creating a warm and inviting atmosphere for our guests. We're sorry to hear that you were disappointed with the food, though. We always aim to deliver a great experience, and we're gutted when we don't meet expectations. We appreciate your feedback and we'll certainly take it into consideration as we strive to improve. We're looking forward to welcoming you back. Best, The Management Team
   

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6. C

   Catherine

   Chicago

   3 reviews

   5.0

   3 reviews

   Dined on November 26, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great! Thank you for the service and food. A must go place in Chicago.
   

   Legal Sea Foods - ChicagoResponded 1 day ago

   Good Evening If you want to send me your Rewards number i can still add your point to check. contact us at the Restaurant 312-910-6517
   

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7. S

   Scott

   Dallas

   4 reviews

   4.0

   4 reviews

   Dined on November 26, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Food was good, service was good, restaurant was nice.
   

   Legal Sea Foods - ChicagoResponded 2 days ago

   Thanks for visiting us at Legal Sea Foods - Chicago! We're delighted to hear that you enjoyed our food and found our service to be good. It's great to know that you appreciated the overall experience and felt the value to be good. We strive to provide a pleasant dining environment and it's always rewarding to hear when we've succeeded. We look forward to serving you again soon. LSF - Chicago Management Team
   

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8. M

   Michael

   Chicago

   283 reviews

   vip
   5.0

   283 reviews

   Dined on November 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent Seafood. Tonight I had one of my favorites again, yellowfin tuna. Boston cream pie for dessert. As great as the food is, the service is better. Hats off to my bartender Nick for always going above and beyond to make sure my evening is enjoyable.
   

   Legal Sea Foods - ChicagoResponded 2 days ago

   Hi Michael, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our seafood and dessert. It's always a pleasure to serve a guest with Legal Sea Foods - Chicago. Looking forward to serving you again soon. Best, The Management Team
   

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9. F

   FRANK

   Chicago

   93 reviews

   vip
   1.0

   93 reviews

   Dined on November 24, 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   We were very excited to welcome LS to this location. Unfortunately, it was an absolutely awful experience. Starting with an incredibly unfriendly hostess, onto a completely overwhelmed server. The entire experience felt like we were in a bad IHOP! I’m betting they won’t last long here…really a shame.
   

   Legal Sea Foods - ChicagoResponded on November 25, 2024

   Hi Frank, we're truly sorry for your experience at Legal Sea Foods - Chicago. We regret that it didn't meet your expectations, especially given your kind words about our service. We take your feedback seriously and will use it to improve our service. We hope you'll give us another chance to provide a better dining experience. Best, The Management Team
   

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10. OT

    OpenTable Diner

    Milwaukee

    1 review

    5.0

    1 review

    Dined on November 23, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Our server Kayy was absolutely amazing. She really made my sister feel special on her birthday. Her service and attitude was perfect!
    

    Legal Sea Foods - ChicagoResponded on November 24, 2024

    Dear Guest, Thank you very much for the positive feedback! We are so pleased that you enjoyed your experience. Thanks so much for joining us and we look forward to serving you at your next visit! Best, Steve Barstis, General Manager
    

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