Leo's Italian Social - Park West Village

Review summary

1. M

   Maria

   Dallas

   1 review

   3.0

   1 review

   Dined on November 16, 2024

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 3

   It’s a Carrabba’s wannabe. Food overcooked like every restaurant in Raleigh.
   

   Leo's Italian Social - Park West VillageResponded 2 days ago

   Maria, I am sorry that you feel that way about us. Please call the restaurant or send us an email so that we can further discuss your visit. I'd like to know what you had, and I want to make things right! I take all feedback seriously and we are always striving to improve.
   

   Is this helpful?

   Report
2. t

   thomas

   Raleigh

   1 review

   5.0

   1 review

   Dined on November 16, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Abbey was excellent knowledgeable and attentive server. Food and drinks were timely and coordinated.
   

   Leo's Italian Social - Park West VillageResponded 2 days ago

   Thank you for the great review! We love Abbey and we are glad to hear that she took exceptional care of you during your recent visit. Please visit us again soon, and request her as your server! Cheers.
   

   Is this helpful?

   Report
3. M

   Mike

   Raleigh

   9 reviews

   5.0

   9 reviews

   Dined on November 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   One of the best Italian restaurants in the area. That is all.
   

   Leo's Italian Social - Park West VillageResponded on November 12, 2024

   Thanks for visiting us, MikeMikeMikeMike. We are thrilled to hear that you consider us one of the best Italian restaurants in the area. We strive to provide an exceptional dining experience and it sounds like we hit the mark with you. Your kind words mean a lot to us. We look forward to serving you again soon.
   

   Is this helpful?

   Report
4. J

   Jacqueline

   Raleigh

   2 reviews

   5.0

   2 reviews

   Dined on November 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Went there for the first time with 9 other ladies. Everyone enjoyed their meal.
   

   Leo's Italian Social - Park West VillageResponded on November 12, 2024

   Hello, Thank you so much for choosing Leo's Italian Social - Park West Village for your first visit! We're thrilled to hear that everyone enjoyed their meal and that you had a great time with us. Your kind words are greatly appreciated and serve as a wonderful affirmation of our efforts. We look forward to welcoming you and your group back for another delightful dining experience in the future. Best Regards, Leo's Park West
   

   Is this helpful?

   Report
5. J

   Julia

   Raleigh

   75 reviews

   vip
   5.0

   75 reviews

   Dined on November 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience. Our Server was friendly, knowledgeable, engaging without being intrusive. Food was delicious- the lobster corn chowder was exceptional.
   

   Leo's Italian Social - Park West VillageResponded on November 12, 2024

   Thanks for the feedback, Julia! We're thrilled to hear that you had a great experience at Leo's Italian Social - Park West Village. It's wonderful to know that our friendly and knowledgeable server contributed to your positive experience. We're also glad that you enjoyed our exceptional lobster corn chowder. We strive to provide a memorable dining experience for all our guests and your kind words affirm that we're on the right track. We hope to welcome you back soon!
   

   Is this helpful?

   Report
6. B

   Barbie

   Wilmington

   20 reviews

   5.0

   20 reviews

   Dined on November 3, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience and delicious meal. Our wait staff was very attentive and made several suggestions for those of us that had to eat Gluten Free.
   

   Is this helpful?

   Report
7. G

   Gene

   Little Rock

   66 reviews

   vip
   5.0

   66 reviews

   Dined on November 2, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This place was great! We started off headed to Daniels which is a highly rated Italian restaurant but they had a 50min wait time. So I figured now is the time to try Leos! I'm so glad we finally made it out here. Our server Robin was fantastic! The ambience here is very lively and modern. The food was all great! the Calamari Appetizer is wonderful, first time I ever had finger size calamari. Kids parmesan chicken was a nice portion. Lasagna was delicious. Salmon and potatoes was very moist. Ooey gooey butter cake sealed the deal!!
   

   Is this helpful?

   Report
8. R

   Robert

   Raleigh

   35 reviews

   vip
   4.0

   35 reviews

   Dined on November 1, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   The restaurant seemed slightly overwhelmed. The food was excellent and the service was very good. But our server disappeared for longer periods than I have experienced at Leo’s in the past. Every restaurant experiences a night when they’re a little short staffed. So, it isn’t important to us! We’ll still return anytime!
   

   Leo's Italian Social - Park West VillageResponded on November 12, 2024

   Thank you for taking the time to share your experience at Leo's Italian Social - Park West Village. We're thrilled to hear that you enjoyed our food and found our service excellent. We're sorry to hear that you felt our service was a bit slow. We always aim to provide prompt and efficient service, and we're gutted if we miss the mark. Your feedback is invaluable to us, and we'll certainly address this with our team. We look forward to welcoming you back anytime! Best regards, The Management Team
   

   Is this helpful?

   Report
9. L

   Lorie

   Raleigh

   1 review

   3.0

   1 review

   Dined on October 27, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Went here for brunch. We ordered coffee with cream and the cream we received was bad and curdled in our coffee. We were informed then they didn’t have any regular milk or anything else for our coffee. Ordered the French toast and when it came to the table they didn’t bring the maple syrup. I had to wait over 6 minutes before she brought it over to me which my French Toast was already cold. The Bloody Mary’s and Mimosas were very unimpressive as there were no condiments served in the drinks.
   

   Leo's Italian Social - Park West VillageResponded on October 30, 2024

   Thanks for the review. We're sorry to hear about your experience at Leo's Italian Social - Park West Village. It's disappointing to hear about your coffee creamer, and I sincerely apologize about that. I am also sorry that the French toast and Bloody Mary weren't up to par. We strive to provide excellent service and it seems we fell short this time. Your feedback is invaluable and will be used to improve our services. We hope you'll give us another chance to impress you in the future.
   

   Is this helpful?

   Report
10. M

    Madhavi

    Washington DC

    9 reviews

    5.0

    9 reviews

    Dined on October 26, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    You are welcomed as soon as you enter with excellent customer service and our waiter was awesome. The food was delicious. Thank you.
    

    Is this helpful?

    Report