Leo's Italian Social- Piedmont Town Center

Review summary

1. T

   Terry

   VIP

   Baltimore

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is by far THE BEST Italian restaurant I have experienced. I have been to many in the US and the food quality here was unmatched!
   

   Leo's Italian Social- Piedmont Town CenterResponded 1 day ago

   Thanks for visiting us, Terry! We're thrilled to hear that you enjoyed your experience at Leo's Italian Social- Piedmont Town Center. It's wonderful to know that our food quality exceeded your expectations. We're always striving to provide the best service, and your feedback lets us know we're on the right track. We can't wait to welcome you back soon for another unforgettable experience.
   

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2. D

   David

   New York City

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   The wait staff and hostess were very friendly and helpful without being too present. The food was excellent. However, the dishes were presented too quickly.
   

   Leo's Italian Social- Piedmont Town CenterResponded 1 day ago

   Hey David, Thank you for taking the time to leave us such a wonderful review. We're thrilled to hear that you enjoyed the food and found our staff to be friendly and helpful. We're always looking to improve and your feedback is invaluable. We hope to see you again soon at Leo's Italian Social - Piedmont Town Center. Best, The Management Team
   

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3. A

   Ann

   VIP

   Charlotte

   24 reviews

   5.0

   24 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   All as expected. Prices are good compared to the other options in the area.
   

   Leo's Italian Social- Piedmont Town CenterResponded 1 day ago

   Thanks for the review, Ann! We're thrilled to hear that you enjoyed your dining experience at Leo's Italian Social- Piedmont Town Center. It's great to know that you found our prices good and felt the overall value was worth it. We always strive to provide the best experience for our guests and your feedback is a testament to that. We look forward to welcoming you back soon. - The Management Team
   

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4. A

   Alexandra

   VIP

   Norfolk/Suffolk

   6 reviews

   3.0

   6 reviews

   Dined on January 8, 2025

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 3

   Service was frankly terrible. We had to ask for our drinks order to be taken. The server brought us oil and vinegar which sat on the table for around 30 minutes before we received our bread. Appetizers were ordered around 45 minutes after we sat down. The server forgot one persons mocktail that she mentioned she could make for him. When deserts came we had to ask for more spoons as there were 2 given for every 4 plates. Overall very frustrating and unfortunate.
   

   Leo's Italian Social- Piedmont Town CenterResponded on January 13, 2025

   Hi Alexandra, We're truly sorry for your experience at Leo's Italian Social. We apologize for the service issues and understand your frustration. We will address these issues with our team to ensure better service in the future. We appreciate your feedback and hope to serve you better next time. Best, The Management Team
   

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5. M

   Mya

   Charlotte

   1 review

   5.0

   1 review

   Dined on January 3, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We were quickly seated, and the great service started from that point. Every individual we came into contact with was kind and took care of our needs as soon as they could. Our waiter was patient and friendly. The food and ambience was nice for a date night!
   

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   Leo's Italian Social- Piedmont Town CenterResponded on January 5, 2025

   Thanks for visiting us, Mya! We're so happy to hear that you enjoyed your date night at Leo's Italian Social- Piedmont Town Center. It's wonderful to know that our team was able to provide great service right from the start and that you had a positive experience with us. We truly appreciate your kind words and look forward to welcoming you back soon! With gratitude, The Leo's Management Team
   

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6. S

   Sequoyah

   Philadelphia

   2 reviews

   5.0

   2 reviews

   Dined on January 3, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was my first time here. The restaurant was very cozy and quiet. The food was excellent. We tried the cauliflower appetizer first, which was very flavorful. I had the Chicken Parmesan, and it did not disappoint my expectations. Overall, the service & food was great! I will be back very soon
   

   Leo's Italian Social- Piedmont Town CenterResponded on January 5, 2025

   Hello Sequoyah, Thank you for your wonderful review! We're thrilled to hear that you enjoyed your first visit to Leo's. It's great to know that you found our restaurant cozy and quiet, and that you particularly enjoyed our Chicken Parmesan. We strive to provide excellent food and service to all our guests, and it's always rewarding to hear when we've succeeded. We look forward to welcoming you back soon for another delightful dining experience. Best Regards, Leo's Italian Social Management Team
   

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7. D

   David

   VIP

   Mobile

   7 reviews

   4.0

   7 reviews

   Dined on January 1, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Food was good and fresh. Salad and zucchini freets topped the list. Chicken parm was just chicken parm. Tiramisu was one the best I’ve ever had.and
   

   Leo's Italian Social- Piedmont Town CenterResponded on January 2, 2025

   Hey David, Thank you for taking the time to leave us a review. We're thrilled to hear that you enjoyed our fresh salads and zucchini freets! We're sorry to hear that the chicken parm didn't quite hit the mark for you. We appreciate your feedback and will certainly take it into consideration as we continuously strive to improve our menu. We're glad to hear that you found our tiramisu to be one of the best you've ever had. We hope to see you again soon at Leo's Italian Social- Piedmont Town Center. Best regards, The Management Team
   

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8. s

   shital

   San Francisco

   1 review

   1.0

   1 review

   Dined on January 1, 2025

   1. Overall 1
   2. Food 4
   3. Service 4
   4. Ambience 1

   Awful.. waited an extra 30 min even though we had reservations They ran out of bread.. tried rushing us out the door and making us order our food quickly Not planing to go back there
   

   Leo's Italian Social- Piedmont Town CenterResponded on January 5, 2025

   Hi Shital, Thank you for taking the time to share your experience at Leo's Italian Social. We're so sorry to hear that you had a less than ideal experience with us. We understand how frustrating it can be to wait, and we apologize that our service didn't meet your expectations. We're always working on improving, and your feedback is invaluable in that process. We hope you'll consider giving us another chance to make it right. Best regards, Leo's Italian Social Management Team
   

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9. r

   royce

   VIP

   Charlotte

   9 reviews

   4.0

   9 reviews

   Dined on January 1, 2025

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 4

   We sat at our table almost 15 minutes without service until I finally requested to speak with the manager. She apologized and ensured we were satisfied for the remainder of our stay.
   

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10. T

    Teryan

    Charlotte

    4 reviews

    5.0

    4 reviews

    Dined on January 1, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Me and my husband always go to dinner on NYE and we are always looking for new places to try. Leo’s was a perfect blend of a date night with great pasta and excellent service. We will definitely be returning! 
    

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    Leo's Italian Social- Piedmont Town CenterResponded on January 2, 2025

    Hello Teryan, We're delighted to hear that you and your husband always choose to dine with us on NYE. It's wonderful to know that you enjoyed our pasta and found our service to be excellent. We're thrilled that we could contribute to making your night special. We look forward to welcoming you back to Leo's Italian Social- Piedmont Town Center soon. Best Regards, The Management Team
    

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