Leticia’s Cocina and Cantina - Santa Fe Hotel

Review summary

1. D

   Dr . John

   Las Vegas

   3 reviews

   2.0

   3 reviews

   Dined today

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 2

   The reservation was for 12 people on a Sunday night so it wasn’t crazy busy. It seemed like we were seated immediately but took 20 minutes to get someone to come by and serve us…then another 20 minutes for just a couple of drinks…not everyone ordered alcohol, mostly iced tea and Pepsi products. Then the food came out in bits and pieces. A couple of people got their food before everyone else…and after everyone was finished, they finally brought out the last two entrées only to get them wrong. The group ended up taking it home because of the latency in getting food brought to the table. I’ve been there a couple of times before, can’t say that it was very bad but this time it was horrific with respect to the service. The food’s pretty good though.  drinks were not refilled on time, chips and salsa was good but they didn’t bring enough chips and salsa for the group. We asked multiple times for more…and never got anymore. I hope this was an oddball night. 
   

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2. J

   James

   San Francisco

   32 reviews

   3.0

   32 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   I had four guest for dinner at 5:30PM. We got seated right away. The server came, give us our dinks that we ordered. We then proceed to order our food and service was good. When the food came out, it was all mixed up. I had order Shrimp enchiladas and something else was served to me. When my guest was half done with their food, my order finally came. The shrimp enchilada was not hot, but luckily, the shrimp was cooked, and the white sauce was warm. My guest also said their food was prepared OK, but not hot. The soup was good and hot, but she said it tasted like it has been sitting in the pot for hours and not prepared properly when she ordered it.
   

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3. G

   Graciela

   Las Vegas

   3 reviews

   4.0

   3 reviews

   Dined on February 9, 2025

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   This is a nice restaurant for a family outing, offering a great atmosphere to sit down and enjoy the experience together. However, I wasn’t too fond of our seating, as it was right in front of and next to the bar area, which felt busy. The food was decent, though my mole was a bit too salty for my taste. Some family members ordered the carne asada and found the meat to be a bit tough. Despite the minor setbacks, we had a great time, especially since we were celebrating a special occasion.
   

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4. J

   Jody

   VIP

   Las Vegas

   6 reviews

   3.0

   6 reviews

   Dined on February 2, 2025

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 3

   We eat here fairly regularly & get good service & good food. But last night, we had to wait a half hour past our reservation time with no updates or explanations, but "soon". I have blood sugar issues & had an incident earlier in the day. At 15 minutes after our reservation time, the 3rd time we checked in, I was told our table was "soon". We weren't seated for another 15 minutes. We noticed that multiple groups were showing up while we stood there for a half hour & they were being seated before we were seated. This is why we stopped going to another neighborhood Mexican restaurant because they wouldn't honor the reservation times. I hope this isn't what's happening at Leticia's. After we got in, our service was good, as well as the food. The busser was very attentive, as well as our server. But waiting a half hour past our expected reservation time left the kids grumpy and I was quite shaky.
   

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5. T

   Toni

   Las Vegas

   1 review

   4.0

   1 review

   Dined on February 2, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   We had very slow service but it’s okay. We love Leticia’s anywayyyyy.
   

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6. E

   Elaine

   Las Vegas

   9 reviews

   4.0

   9 reviews

   Dined on January 30, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Everything was good with the one exception that my carne asada street tacos were dry. The meat which was cut in small cubes was tender enough but, over cooked making them dry.
   

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7. B

   Bruce

   VIP

   Las Vegas

   198 reviews

   5.0

   198 reviews

   Dined on January 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Professional staff and very good food presentation. Good value.
   

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8. V

   Vanessa

   Las Vegas

   2 reviews

   3.0

   2 reviews

   Dined on January 12, 2025

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 5

   The food was amazing! Staff was on top of everything. I do wish the waiter would of talked to us more and go over menu and talk us.
   

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9. A

   Amy

   Las Vegas

   3 reviews

   3.0

   3 reviews

   Dined on January 11, 2025

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   I ordered the Pescado Al Pastor which is normally excellent there. However this time it was so salty I couldn’t eat it at all. They were going to make it over for me which was fine except that it took way too long, and I ended up canceling the order. Everyone else we were with was long since finished with their meal. Very disappointing ! The service was good otherwise, and they tried to make it right by taking it off the check, but I left hungry.
   

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10. T

    Triciamarie

    Las Vegas

    1 review

    4.0

    1 review

    Dined on January 11, 2025

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 4

    Hostesses are never very friendly. They do not like to accommodate.
    

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