Liberty Station - Madison

Review summary

1. H

   Hanna

   Dallas

   1 review

   1.0

   1 review

   Dined 3 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 5

   We had picked up food two days in a row, and it was INCREDIBLE. Then we dined in Sunday night and the service/server was so rude, and we could tell he did not want us there. We had a reservation at 8:30pm we got there early and ordered, then our friends showed up at 8:45 and ordered drinks and our server told us the kitchen closed in 10 minutes and never came back to take their order. Our food was cold and under seasoned. Just really disappointed.
   

   Liberty Station - MadisonResponded today

   Hannah, Thank you for taking the time to write a review! I am so pleased to hear that you enjoyed your first two experiences. However, I am also disappointed to hear about your last visit. After speaking with your server, I believe I understand the miscommunication. After explaining about the time limit with the kitchen, knowing your group was coming from a post event dinner, and taking an order for drinks only, they believed your party was not interested in dinner. I apologize for the miscommunication. Communicating effectively and ensuring all of our guests needs are met is absolutely our responsibility. I am very sorry that was not your experience. I have removed that round of drinks from your tab and you should see the adjustment on your statement shortly.
   

   Is this helpful?

   Report
2. P

   Patty

   Milwaukee

   1 review

   5.0

   1 review

   Dined on November 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very good meal! The experience was excellent. It was a bit overpriced so that's why the 4 points.
   

   Is this helpful?

   Report
3. S

   Sarah

   Milwaukee

   1 review

   5.0

   1 review

   Dined on November 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was perfect so glad this was an option for Thanksgiving would definitely do it again
   

   Is this helpful?

   Report
4. s

   shari

   Milwaukee

   1 review

   5.0

   1 review

   Dined on November 23, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Liberty Station has the best customer service of any place we have been. Prompt seating, immediate table service, and always checking in. We were seated at 6:15 and out by 7:00. From the first time we found Liberty Station in Scottsdale AZ to now we have always had an amazing experience.
   

   Is this helpful?

   Report
5. T

   Tim

   Milwaukee

   2 reviews

   5.0

   2 reviews

   Dined on November 19, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We celebrated a birthday last night at Liberty Station. The waitress was amazing and ensured that we had plenty of food and beverages while also giving us time to spend together. The BBQ food was obviously smoked well and the flavor was amazing. My only regret is not discovering this restaurant sooner. I will definitely be back again soon.
   

   Is this helpful?

   Report
6. K

   Kathy

   Milwaukee

   1 review

   3.0

   1 review

   Dined on November 16, 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 2

   It was quite noisy. Not a good value for your money.
   

   Is this helpful?

   Report
7. S

   Steve

   Milwaukee

   26 reviews

   5.0

   26 reviews

   Dined on November 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   A nice place to stop in for a good Sunday brunch; nice takes on brunch favorites with a BBQ flair. Eggs are done quiet well, in all dishes, but the breakfast burrito needs a little pizzaz…maybe a side of salsa. Nice folks working, and nice atmosphere.
   

   Is this helpful?

   Report
8. E

   Erin

   Milwaukee

   11 reviews

   vip
   5.0

   11 reviews

   Dined on November 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent drinks, food and service!!! Would definitely recommend.
   

   Is this helpful?

   Report
9. R

   Randall

   Minneapolis

   44 reviews

   vip
   4.0

   44 reviews

   Dined on November 4, 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   Good location and food selection. Food was good, brisket was a little dry and tough.
   

   Is this helpful?

   Report
10. DR

    DonnaR

    Columbus

    2 reviews

    3.0

    2 reviews

    Dined on October 19, 2024

    1. Overall 3
    2. Food 4
    3. Service 4
    4. Ambience 1

    Overall an ok experience, I guess. We had a smooth reservation process, although had to wait for about 5 minutes for anyone to come up and ask us about being seated. There was no one up front and a crowd in the front of the restaurant when we arrived at 7:30 p.m. on a Friday night. Cannot say that I would recommend this location for any type of meal with which you actually want to hear your dinner partner. My husband sat across a small table and we could not talk. We could not hear each other at all... and no we have no hearing problems... It was just that loud. So not a relaxing or a terribly enjoyable dining experience.
    

    Is this helpful?

    Report