Lighthouse Kitchen + Bar

Review summary

1. M

   Matt

   VIP

   San Francisco

   5 reviews

   2.0

   5 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 4

   Admittedly, we dine out a lot, and I do not post very many reviews unless a restaurant is exceptionally good or exceptionally bad. This unfortunately was the latter. We were off to a bad start when the drinks took nearly 20 minutes to arrive from the bar. Sadly, entrées took nearly 1 hour. Even the complimentary bread took about 30 minutes to arrive. Dirty plates were not cleared from the table unless we asked. Water was not refilled unless we asked. Our server was nowhere to be seen and had to be flagged down. Certainly does not meet the standards for fine dining and the menu prices. They seemed to be very overwhelmed, and the kitchen was extremely slow. The salmon was dry and served on a simple plate of rice with two pieces of broccoli. Scallops were rubbery and overcooked. I think the food had been sitting out quite a while under the heat lamp. My children enjoyed their cheeseburgers but these were $23 each. I would definitely not recommend. Overall, two stars is generous.
   

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2. F

   Fred

   Detroit

   1 review

   2.0

   1 review

   Dined 2 days ago

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 2

   Quite disappointed as we came here to celebrate our engagement which happened earlier in the day. I made the reservation several weeks in advance with acknowledgement from the staff and nothing was done to accommodate our celebration. Not even a glass of champagne :(
   

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3. T

   Tom

   Raleigh

   6 reviews

   1.0

   6 reviews

   Dined 6 days ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   Even though our waitress was sweet and trying the experience was terrible. The restaurant was so dark we could barely see to get to our table back in the far corner. Took over 15 minutes to even be acknowledged. We ordered shrimp cocktail but for $18 for 3 shrimp I’d pass next time. Once we placed our order for food we waited 45 minutes with no updates so we decided to leave. 2 had order salads with grilled meat one salmon and one chicken. They tried to claim the chicken took longer to cook. Unfortunately we probably won’t go back
   

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4. A

   Ankit

   Toronto

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Its a great place that offers nice view and awesome food with great service! And experienced nice live music
   

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5. D

   Daphne

   Key West

   1 review

   5.0

   1 review

   Dined on December 22, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was amazing, big portions and very tasty. Great service with a sweet lady as a server who went above and beyond!
   

   Lighthouse Kitchen + BarResponded on December 24, 2024

   Thank you so much for your wonderful review! We’re thrilled to hear you enjoyed our delicious food and generous portions. It’s also fantastic to know that your server provided such exceptional service—our team always aims to go above and beyond for our guests. I’ll be sure to share your kind words with the team. We hope to see you again soon! Warm regards, April Smith Assistant Director of Food & Beverage Lighthouse Kitchen + Bar
   

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6. TH

   TerryH

   Key West

   2 reviews

   5.0

   2 reviews

   Dined on December 12, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is a great experience, the food, drinks and staff all explode in a positive manner. We always have a great time. The ambience is perfect. If you have never been, bring your special friend or spouse, you will be glad you did!! We are locals, we eat out everywhere with good food and service but this has become our favorite date night.
   

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7. D

   Diane

   VIP

   Chicago

   7 reviews

   2.0

   7 reviews

   Dined on December 8, 2024

   1. Overall 2
   2. Food 5
   3. Service 4
   4. Ambience 4

   There was a wedding going on and the DJ’s music was so loud and obnoxious, that the entire evening was ruined. Very sad
   

   Lighthouse Kitchen + BarResponded on December 12, 2024

   Thank you for sharing your feedback. We sincerely apologize that your evening was disrupted by the wedding celebration. While we aim to create an enjoyable atmosphere for all our guests, we regret that the music negatively impacted your experience. Your feedback is valuable, and we will review our event policies to ensure a better balance for all guests in the future. We hope to have the opportunity to provide you with a much more enjoyable visit next time. Sincerely, April Smith Assistant Director of Food & Beverage Lighthouse Kitchen + Bar
   

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8. A

   Al

   Key West

   1 review

   1.0

   1 review

   Dined on November 29, 2024

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 1

   Avoid if you can! We had reservations for the Thanksgiving buffet, we were able to get one plate each before the picked over buffet was closed. Turkey was dry and flavorless, prime rib had too much inedible gristle and the vegetables were raw. Service was good and apologetic but overall the experience was horrendous, with screaming, running children and barking dogs. Much nicer options with better food are available in Marathon.
   

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9. L

   Lucy

   Fort Lauderdale

   2 reviews

   3.0

   2 reviews

   Dined on November 28, 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   The location was nice with a serene view of the water. We ate from the Thanksgiving buffet... the sides were delicious but the turkey was okay. My husband loved the prime rib. Overall it was a nice location for dinner. The servers were wonderful. I would recommend.
   

   Lighthouse Kitchen + BarResponded on December 12, 2024

   Thank you for your thoughtful review! We’re so glad you enjoyed the serene waterfront view and the delicious sides from our Thanksgiving buffet. It’s great to hear your husband loved the prime rib, and we appreciate your feedback on the turkey—we’ll share it with our culinary team. We’re especially pleased that our wonderful servers helped make your visit enjoyable. Thank you for recommending us, and we look forward to welcoming you back soon! Warm regards, April Smith Assistant Director of Food & Beverage Lighthouse Kitchen + Bar
   

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10. M

    Mike

    Key West

    2 reviews

    2.0

    2 reviews

    Dined on November 28, 2024

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 3

    This was our 3rd yr eating Thanksgiving. Had 1pm reservations. Our server was very friendly and tried hard . I do not know what was going on behind the scene but our dinner took 3 hrs. There were very large gaps in time between ordering beverages, delivery, ordering main course and delivery of first course second course and main meal. Basic server /restaurant standards just were not done. No steak knife to cut prime rib, gave us tiny teaspoons instead of a soup spoon for the soup. Prime rib was great, my fish was totally raw ( it was wrapped in a puff pastry) but the server never came back to check on how the food was so I was left to wait. Family style food was served in a cereal bowl sized bowl for 4 people to share????? Food was lukewarm warm, even the soup. Staff did not seem familiar with the holiday offerings. On line menu for the holiday meal was a little different than what was actually served, especially the desserts. None of the advertised desserts were served. Refills on water, tea did not happen, we had to flag down server. They were busy setting up the 4 pm buffet and maybe that is why the settled guests felt neglected.
    

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