Link & Pin Arboretum

Review summary

1. s

   shannon

   Charlotte

   6 reviews

   2.0

   6 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   The design, decor and overall atmosphere of the restaurant was fabulous. The service was mediocre, the food was honestly just overpriced and one of our steaks was completely mis-cooked and when we mentioned it to the server, she asked if my friend would “go ahead and cut the steak at the center and then we can evaluate it”. We were all kind of taken aback by that. We were only one of three tables in the large room but our food took forever. In the end, we made the decision that we won’t be going back.
   

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2. M

   Marianna

   Charlotte

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Daryl was absolutely phenomenal for our group of 13! Left feeling like we all made a new friend. Will be back because of him!
   

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3. AC

   AC704

   VIP

   Charlotte

   22 reviews

   4.0

   22 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 4

   Food is consistently great. Our party of 4 had the salmon, Cajun chicken pasta, shrimp and grits, and lobster roll. All were fantastic! We have dined at Link and Pin many times and the food is always the standout. I wish I could say the same about the service. The service frequently is lacking and last night was no different. The server did not know the food or wine menu when we asked some questions, we received one appetizer quickly and 15 minutes later received the second one after we asked (I’m sure he forgot to ring it in but told us the kitchen “burnt it”), no drink refills were ever offered, and everything was just very slow. We have decided to give one of the other locations a try next time. Hopefully, the standard of service will be better.
   

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4. S

   Sarah

   Charlotte

   1 review

   1.0

   1 review

   Dined on December 9, 2024

   1. Overall 1
   2. Food 2
   3. Service 3
   4. Ambience 4

   Considering we were a party of 10 on a Sunday night and had a reservation the restaurant should have been appropriately staffed. It took an extremely long time to get water or drinks. Our food wasn’t as tasty as it usually is and I come here often. We did know that we had birthday celebrations so my expectation was to ensure the ladies had a good time which was difficult when three of our party would have drinks and then by the time the rest of the drinks came the first three were done. Please consider your reservation sizes and staffing levels in tandem to avoid this in the future . The food is usually excellent, but if you are unable to deliver the same level of service for large parties, perhaps you shouldn’t allow them 
   

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5. C

   Chelsea

   Charlotte

   2 reviews

   5.0

   2 reviews

   Dined on December 8, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We enjoyed our first visit to Link and Pin. The staff was friendly and helpful. I ordered the artisan bread, grilled halibut with kale salad and mashed potatoes. Also, the house made donuts for dessert, along with the cosmo and berry lemon drop. Everything was delicious!! Our food and drinks came out within a decent timeframe. I will definitely visit again!
   

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6. P

   Pita

   Grand Rapids

   6 reviews

   5.0

   6 reviews

   Dined on December 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time here and we really enjoyed the food and the atmosphere
   

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7. L

   Lynn

   Charlotte

   19 reviews

   4.0

   19 reviews

   Dined on December 3, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Very nice ambiance and quiet as well. Excellent for a special occasion. Quality of food was very good with the lobster roll being outstanding. Service was polite and professional. Will go back to explore other dishes.
   

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8. b

   bob

   Charlotte

   3 reviews

   5.0

   3 reviews

   Dined on November 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were celebrating our anniversary and couldn’t have asked for a better place to do so.
   

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9. C

   Chrissy

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined on November 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Restaurant is always great, great food, atmosphere. Briar was our server, she was fantastic. She was friendly & made sure we were well taken care of. Highly recommend.
   

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10. T

    Thomas

    VIP

    Charlotte

    94 reviews

    4.0

    94 reviews

    Dined on November 23, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4

    Excellent service from Bryer. The food was very tasty.
    

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