Little Sister - Irvine

Review summary

1. F

   Frank

   Orange County

   4 reviews

   3.0

   4 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   I went there with my family the waitress put us in a seat that is very close to the door so whenever the door opens, the cold wind comes in and it was very cold for us. The food is tasty but too salty in my opinion, we especially asked for non-spicy because I have a two-year-old and seven-year-old but the food is still spicy. Overall I think the experience is OK. The ambience is good but the food is just so so. I was expecting more. The server is also good but not a lot of extra care. In terms of Value, i would say it’s okay for a date but not so much for family.
   

   Little Sister - IrvineResponded 3 days ago

   Thanks for the review, Frank. We're sorry to hear about the discomfort you experienced due to the cold air. We strive to create a comfortable ambiance for our guests, and we'll definitely look into this issue. We're also sorry to hear that you found our food too salty. We appreciate your feedback and will certainly consider it as we continually strive to improve our menu and overall dining experience. We're glad to hear that you and your family enjoyed the ambience and the food overall. We hope to serve you again soon.
   

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2. D

   Danielle

   VIP

   Orange County

   8 reviews

   5.0

   8 reviews

   Dined on December 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Huge portions you get your moneys worth and very tasty too! Great service!
   

   Little Sister - IrvineResponded on December 17, 2024

   Thanks so much for your great review! We look forward to seeing you again soon!
   

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3. T

   Ted

   Orange County

   8 reviews

   3.0

   8 reviews

   Dined on December 10, 2024

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 5

   When a costumer talks about a good allergy, try and actually take it seriously.
   

   Little Sister - IrvineResponded on December 17, 2024

   Thank you for your feedback, and we sincerely apologize if your food allergy concerns were not handled with the seriousness they deserve. Food safety and guest well-being are our top priorities, and failing to address an allergy properly is unacceptable. We will reinforce with our entire team the importance of carefully accommodating dietary needs and communicating clearly with the kitchen to ensure our guests' safety. Your feedback is critical, and we truly appreciate you bringing this to our attention. If you’re willing, please feel free to reach out to us directly so we can better understand what happened and ensure it is addressed immediately. Thank you again.
   

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4. E

   Ese

   VIP

   Phoenix

   1 review

   5.0

   1 review

   Dined on December 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Food was great and I recommend this place to all my friends
   

   Little Sister - IrvineResponded on December 9, 2024

   Thanks so much for your great review! We look forward to seeing you again soon!
   

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5. P

   Pajman

   VIP

   Baltimore

   3 reviews

   5.0

   3 reviews

   Dined on December 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a wonderful family dinner at the Spectrum. Food was delicious as always but noise level was a little high but ultimately this was a Saturday night so expected that. Will definitely be back.
   

   Little Sister - IrvineResponded on December 3, 2024

   Thank you for your 5-star review! We hope to see you again soon!
   

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6. W

   William

   VIP

   Los Angeles

   9 reviews

   3.0

   9 reviews

   Dined on November 28, 2024

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 4

   Although the food was outstanding, our waitress seemed too busy with other tables to attend to our needs. Fortunately, a waiter from an adjacent area helped us and was very professional and attentive. I would not go back. Good food, the high price of Vietnamese food, but not worth returning due to the poor service.
   

   Little Sister - IrvineResponded on December 3, 2024

   We're really glad to hear that you enjoyed our food at Little Sister - Irvine. We always strive to provide our guests with the best dining experience possible, and your feedback about our service is valuable to us. We understand that the service you received was not up to the mark and for that, we sincerely apologize. We're always looking to improve and your feedback helps us do just that. We hope you'll give us another chance to serve you better in the future. Best regards, The Management Team
   

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7. W

   Wanda

   Orange County

   2 reviews

   3.0

   2 reviews

   Dined on November 27, 2024

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 3

   The food was excellent. The server was extremely and forgot about us. My husband’s mentioned that we had been waiting for for our bill and take away containers. She and another staff immediately took care of us. The server later apologized for being swamped. Am planning on going again.
   

   Little Sister - IrvineResponded on December 3, 2024

   Thank you for taking the time to share your experience! We’re thrilled to hear that you enjoyed the food and appreciate your understanding regarding the service. We apologize for the delay you experienced, but it’s great to know that our team worked quickly to make things right and that your server offered an apology. We’re so grateful for your patience and kind words, and we’re delighted to hear you’re planning to visit us again. We look forward to providing you with an even better experience next time!
   

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8. R

   Robert

   San Diego

   9 reviews

   4.0

   9 reviews

   Dined on November 24, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 1

   Food was exceptional - unique, interesting, flavorful. Food presentation was outstanding. Portions were generous. Service was good. Only disappointment was that they played 60's rap music at such a high volume thay you couldn't have a pleasant conversation, with out a continual, "What did you say?"
   

   Little Sister - IrvineResponded on December 3, 2024

   Hello Roberto, Thank you for taking the time to leave us such a wonderful review. We're thrilled to hear that you enjoyed our unique and flavorful food, and that our service and presentation met your expectations. We're sorry to hear that the music volume was a bit too loud. We'll certainly take your feedback into account as we continually strive to improve our guests' experiences. We hope to welcome you back to Little Sister - Irvine soon for a more pleasant conversation and a chance to impress you with our unique food and fun atmosphere. Best regards, Little Sister - Irvine Management Team
   

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9. Z

   Zhengzheng

   Orange County

   15 reviews

   4.0

   15 reviews

   Dined on November 24, 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   Outdoor noise level is low. Indoor noise level is too much. I don’t want 80s pop blasting in my ear. Fried sea bass is such a gem. But pho is atrocious. Service is off.
   

   Little Sister - IrvineResponded on December 3, 2024

   Hi, thank you for taking the time to share your thoughts with us. We're glad to hear that you enjoyed our fried sea bass, but we're sorry to hear that our pho didn't meet your expectations. We appreciate your feedback about the noise levels and will certainly take it into consideration. It's wonderful to hear that you enjoyed the Fried Sea Bass and we hope to have the opportunity to serve you again soon. Thanks again for your review.
   

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10. J

    Jane

    VIP

    London

    23 reviews

    4.0

    23 reviews

    Dined on November 23, 2024

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 5

    Had never been to Little Sister and had heard mixed reviews about service. It exceeded expectations. We had a table of 4 and the service was great, Gabriella who looked after us was lovely and attentive and the food was fantastic. Great atmosphere of diners enjoying their Friday evening.
    

    Little Sister - IrvineResponded on December 3, 2024

    Thank you so much for your kind words. We're thrilled to hear that your experience at Little Sister - Irvine exceeded your expectations and that you found our service great and food fantastic. It's always a pleasure to hear that our efforts to provide a great dining atmosphere are appreciated by our guests. We look forward to serving you again soon. Best regards, Little Sister - Irvine Management Team
    

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