L'MOUR Restaurant & Lounge

Review summary

1. K

   Khalid

   London

   1 review

   3.0

   1 review

   Dined 3 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   The food was not bad however the restaurant has changed its name to BLAC and this was not informed to me so I was outside for around 5 minutes walking up and down the road and only when I went inside I was told. The music was also very loud and the waiter couldn’t hear us. Overall the food was good but a bit pricey
   

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2. A

   Abdul

   London

   1 review

   1.0

   1 review

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   I had a very disappointing experience. The customer service was incredibly poor—staff were inattentive and unhelpful throughout my visit. To make matters worse, I was charged extra for an item I never ordered, and when I brought it up, they didn’t seem interested in resolving it. The discrepancies between the menu prices and the receipt were shocking. The prices on the receipt were noticeably higher than what was stated on the menu. It felt dishonest and unprofessional. On top of all that, the food took over an hour to arrive, and when it finally did, it was subpar at best—not worth the wait. Overall, it was a terrible experience, and I wouldn’t recommend this place to anyone unless they make serious improvements to their service and operations.
   

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3. H

   Hasin

   London

   1 review

   1.0

   1 review

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   The restaurant is closed, OpenTable should not allow it to be booked
   

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4. A

   Annie-mae

   London

   1 review

   1.0

   1 review

   Dined on November 14, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Food was bad and very bland for the price I could of cooked better myself and the service was awful the whole time they were rushing us with everything even though it was quite , left a special note to bring out a happy birthday dessert and they didn’t do that either I would not reccomend
   

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5. L

   Leticia

   London

   1 review

   1.0

   1 review

   Dined on November 2, 2024

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 4

   Nice aesthetic but the food came cold and the drinks are okay
   

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6. M

   Merila

   London

   1 review

   1.0

   1 review

   Dined on October 19, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   They serve a cup cake as a birthday cake for £25 . Unacceptable👎👎
   

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7. S

   Sapphire

   London

   1 review

   5.0

   1 review

   Dined on September 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 4

   Great place for birthdays, date nights ect. Hade such a great time staff members were friendly and kind.
   

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8. D

   Dieudonne

   London

   1 review

   4.0

   1 review

   Dined on August 31, 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 3

   Very good for a cheeky date night, good music on the weekend unfortunately they don’t sell alcohol but it’s a good vibe in general
   

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9. M

   Mehvish

   Warwickshire

   1 review

   1.0

   1 review

   Dined on August 31, 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   The restaurant was not what I was expecting. The music was so loud I could not even hear my partner speaking to me when he was only sat opposite me. When the waiter was taking the order he could not even hear us we literally had to shout. The food was not what i expected. We were really disappointed as it was so hard to eat on a small table. We had to pick up the drinks off the table to physically drink it. Will not be coming here again unfortunately.
   

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10. OT

    OpenTable Diner

    London

    1 review

    3.0

    1 review

    Dined on July 23, 2024

    1. Overall 3
    2. Food 2
    3. Service 4
    4. Ambience 4

    Good service from staff and resturant looks good but the food was not good
    

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