Lola's Farmhouse Bistro

Review summary

1. S

   Simeon

   VIP

   Richmond

   80 reviews

   5.0

   80 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and service. Ambience in old farmhouse was charming.
   

   Is this helpful?

2. S

   Scott

   Richmond

   2 reviews

   3.0

   2 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   Service, from the moment we walked in the door, was poor. We arrived 2-3 minutes before our 1 pm reservation, and it took 10 minutes to get seated! It took our waitress quite a while to take our drink orders. Then there was a long delay before she took our order. Our entrees arrived at our table @ 1:45, or 45 minutes after our reservation. The restaurant was full, and I can only assume either they did not have a full staff, or the staff was not properly trained. Food and ambiance were both fine!
   

   Is this helpful?

3. C

   Chris

   Richmond

   3 reviews

   5.0

   3 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very busy, but that was to be expected being it was valentine's day. The restaurant was pro active by leaving a voicemail 2 days prior to our reservation warning us that they would be very busy. That was much appreciated. Besides being extremely busy the food was excellent. Waitress was great.
   

   Is this helpful?

4. S

   Steve

   VIP

   Richmond

   11 reviews

   4.0

   11 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Very busy night. Day 1 of liquor license - new owners. Zero systems in place. All okay short term issues. We’ll go back - food pretty good. Wait staff attentive. Here’s the rub. The bar manager (velvet coat) was not great. He was standing around not helping the overwhelmed single bartender. Not content with being unhelpful, he thought giving her a list of tasks to do while she was trying to make drinks for the bar patrons (16) and all of the tables. Then a waiter called us - we thought for our table, but he said the maitre de told him to take care of us as in comping our drinks. I asked why and he didn’t know. When they did call us to our table, I handed the bartender $20 as a tip and said again that I didn’t understand why our drinks were comped. Then Mr. Velvet Coat says to the waiter - not to me - That was a miscommunication. I said hey no problem glad to pay for the drinks. Mr. Velvet Coat wouldn’t look at me or speak to me. No explanation. Just weird all around. Then again no system place to pay the bar tab. Everything had to be looked up and entered by hand. Did Mr Velvet Coat help? Nope - the poor overwhelmed bartender had to do it. One must approach a Valentines Night dinner with a little grace. So we will give it another shot in a few months
   

   Is this helpful?

5. J

   Justin

   Richmond

   4 reviews

   5.0

   4 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Was exceptionally busy due to Valentine’s Day but service was great. Food was a bit slower but nothing unexpected and everything was hot and fresh.
   

   Is this helpful?

6. C

   Chris

   Los Angeles

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My wife and I love Lola’s so much—we are somehow always lucky to be served by Madeline who takes great care of us. We’d eat at Lola’s every night if the week—love it all!
   

   Is this helpful?

7. B

   Brad

   Richmond

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great out of the way spot for a quiet dinner/lunch for two! Great "old timey" ambiance.
   

   Is this helpful?

8. T

   Tim

   Richmond

   1 review

   1.0

   1 review

   Dined 4 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 1

   Horrible experience. Parking lot was overcrowded and no place to park. Inside the restaurant, people were standing everywhere waiting to be seated. Very unorganized. After waiting for 30 minutes after our reservation and very little communication, we left. The restaurant was just overwhelmed and not ready. Unfortunate.
   

   Is this helpful?

9. M

   Matthew

   Richmond

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I went to Lola's for my Valentines Day dinner, and was impressed by the delicious food, as always. Unfortunately, we had to wait an extra 45 minutes even though we had a reservation.. But it was valentines day so I won't criticize much for that. This has always been one of my favorite spots and continues to be. I highly recommend the fried green tomatoes.
   

   Is this helpful?

10. L

    Linda

    VIP

    Richmond

    65 reviews

    4.0

    65 reviews

    Dined 6 days ago

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 5

    We are longtime fans of Lola‘s. The changes the new management is making is serving to bring this sweet restaurant to the next level. Madeline took great care of us. So happy to see Eric and Mary Ann, the new owners. A true gem for us out here in Manakin, Sabot. . 
    

    Is this helpful?