Lone Star Texas Grill - Kingston

Review summary

1. R

   Roger

   Ottawa

   1 review

   3.0

   1 review

   Dined 6 days ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 3

   Overall the experience was pretty good. They seem to have reduced their menu considerably. They have taken Deep Fried Pickles, Onion Rings and Quesadilla off the menu which were always a family favourite. I am not sure what else specifically was missing but choices seemed much more limited. The waitress was very friendly, patient and attentive though very busy. Our dirty appetizer dishes remained on the table for a while, and were not removed even when another staff member brought out the fajita setups. This caused some confusion when the food came out as there was limited space to put it down. One of the fajita wrap warmers was empty. Although we made a reservation, we were seated at a high top in the bar area and sat next to a single-pane window that was so cold I had to wear my coat during my meal. The food was very tasty and there was plenty of it. They prepared the mashed guacamole at the table which was fun to watch. Overall it was a good experience and would recommend it for the Tex-Mex lovers out there!
   

   Lone Star Texas Grill - KingstonResponded 6 days ago

   Hi Roger, we're sorry to hear your recent visit did not live up to your expectations. Please email us at kingston@lonestar.ca so we can follow up directly and make this right for you.
   

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2. M

   Morag

   Toronto

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   Was a really good visit. However after paying we dou le checked our bill and had been a bit over charged and the drinks were mixed up between our bills. We were a larger group though so could have contributed to the confusion.
   

   Lone Star Texas Grill - KingstonResponded 6 days ago

   Dear Morag, we're sorry about the billing issues, but we're happy that you enjoyed your experience! If you'd like to leave any further feedback, please reach out to us at Kingston@lonestar.ca, and we look forward to welcoming you again soon!
   

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3. M

   Melanie

   Toronto

   1 review

   4.0

   1 review

   Dined 7 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   Server could have been better but the food was great
   

   Lone Star Texas Grill - KingstonResponded 6 days ago

   Hi Melanie, thank you for taking the time to rate your dining experience with Lone Star on Open Table. If you'd like to provide any additional feedback on your visit, please feel free to email us directly at Kingston@lonestar.ca. Thank you, and we look forward to welcoming you again soon!
   

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4. R

   Rob

   Toronto

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We dined at the Lone Star Grill in Kingston, Ontario for $59.99. We had the 7 oz Top Sirloin Steak, and it was cooked 100 percent right. The broccoli was warm but good. Amazing food and service! Our server was Alabama, and she did an amazing job from start to finish. She recommended the guacamole; she mixed the ingredients right in front of us, taking her time to explain each one. She did multiple quality checks and ensured our drinks were always full. 100% worth the tip we left, and she made our date night memorable. Thank you again, and Merry Christmas!
   

   Lone Star Texas Grill - KingstonResponded 6 days ago

   Dear Rob, we're happy that you enjoyed your experience with Alabama and look forward to welcoming you again soon!
   

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5. T

   Tom

   Toronto

   1 review

   5.0

   1 review

   Dined on December 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Top shelf service! Always delicious food! Thanks for making our Christmas work party a great experience!
   

   Lone Star Texas Grill - KingstonResponded on December 13, 2024

   Dear Tom, we're happy that you enjoyed your experience and look forward to welcoming you again soon!
   

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6. M

   Michael

   Toronto

   1 review

   5.0

   1 review

   Dined on December 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My 16 year old and I took the two can dine for $59.99, my husband got his own plate. The food was excellent, good portions, my only “complaint “ would be, I could not have a baked potato with my steak.
   

   Lone Star Texas Grill - KingstonResponded on December 8, 2024

   Thanks Michael. We are glad to hear that you enjoyed your dining experience with us and we look forward to serving your family again soon.
   

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7. B

   Ben

   Ottawa

   1 review

   5.0

   1 review

   Dined on November 23, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Server was friendly, we went on the night of the Santa clause parade with 2 toddlers. Only feedback would be the kids meals , burger was enormous and hard for a 2 year old to eat. Good job overall.
   

   Lone Star Texas Grill - KingstonResponded on November 24, 2024

   Dear Ben, we're happy that you enjoyed your experience and look forward to welcoming you again soon!
   

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8. J

   Jill

   Toronto

   3 reviews

   4.0

   3 reviews

   Dined on November 21, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   fajitas were fresh; I find restaurants in general decreasing the proteins in the servings - where we used to bring home leftovers, we were scraping to get enough this time. Server was excellent, although it was busy, the noise level was not high and orders arrived in a timely manner (a group of 50+ were there also, people not age). Never a bad choice for fresh hot food!
   

   Lone Star Texas Grill - KingstonResponded on November 21, 2024

   Dear Jill, Thank you for the feed back. We are so happy that you enjoyed you dining experience with us. We look forward to seeing you again soon. Cheers, Lonestar Kingston Team.
   

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9. J

   JASON

   Toronto

   1 review

   2.0

   1 review

   Dined on November 14, 2024

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 3

   Food was cold and was not made according to the menu. Offered dessert in comp, but what's the point if the meal was a failure.
   

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10. D

    Darby

    Toronto

    1 review

    3.0

    1 review

    Dined on October 31, 2024

    1. Overall 3
    2. Food 1
    3. Service 5
    4. Ambience 4

    One of my favourite restaurants been coming here for a long time
    

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