Lone Star Texas Grill - Newmarket

Review summary

1. OT

   OpenTable Diner

   Unspecified2 reviews

   5.0

   Dined on March 3, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service, very thoughtful for my daughter’s 19th Birthday. Thank you.
   

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2. P

   Pete

   Toronto1 review

   5.0

   Dined on February 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Really enjoyed the dinner and service… perfect night with my wife
   

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3. W

   William

   Las Vegas5 reviews

   5.0

   Dined on February 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My wife and I went to Lone Star for dinner and really enjoyed the experience. The Margarita smoothies were delicious and stayed nice and cold, the ribs and wings were moist tender and meaty, and the sauces were very good.
   

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4. S

   Sue

   Toronto22 reviews

   3.0

   Dined on January 13, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 2

   Server was not overly friendly but he was efficient and got us everything we asked for. Food was ok but it's just getting too expensive!
   

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5. m

   michael

   Toronto3 reviews

   5.0

   Dined on December 31, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service. Our go to place for Mexican food plus they serve food from grill too.
   

   Lone Star Texas Grill - NewmarketResponded on January 6, 2025

   Thank you Michael for your five star review. We will continue to provide our guest excellent service.
   

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6. B

   Brian

   Toronto2 reviews

   4.0

   Dined on December 7, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Dinner for two was delicious and great value. Service was quick and wait staff attentive.
   

   Lone Star Texas Grill - NewmarketResponded on December 10, 2024

   Dear Brian, we're happy that you enjoyed your experience and look forward to welcoming you again soon!
   

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7. J

   Janet

   Toronto5 reviews

   1.0

   Dined on November 14, 2024

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 2

   After having a bad experience a few months ago, we decided to try Lonestar once again. To say we were disappointed, Is an understatement. We ordered the chicken fajitas, and the onions were in edible. We told the server who had them cooked again for us. They came out the same way, hard and crunchy. It turns out the skin is left on the majority of the onions. The server looked into it and said that the onions come pre-cut so that’s the way it is. We left the majority of the vegetables on the plate. We asked for decaf coffee, which they said is now instant. It came and tasted just like a flavoured water. The server did give us our tea and coffee for free. Even with the gift card that I had from complaining last time the meal was still really expensive considering we couldn’t eat any of the onions. The best part of the meal was the dessert which I’m sure they order in as well. We will not be going back anymore
   

   Lone Star Texas Grill - NewmarketResponded on November 20, 2024

   Hi Janet, We are so sorry to hear about your experience with us. We hope you will give us another chance. With Hospitality, Palomino
   

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8. N

   Nicole VIP

   Toronto6 reviews

   1.0

   Dined on October 22, 2024

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 3

   The waitress brought out the wrong item for my meal, then by the time the proper meal was ready, everyone else at the table was done so I took it to go. It wasn’t taken off the bill or something . Also, two guests who ate meat had a bad stomach reaction that night and all the next day.
   

   Lone Star Texas Grill - NewmarketResponded on October 29, 2024

   Hi Nicole, I sincerely apologize for your latest dining experience at our establishment. I would love to discuss how we can gain your 5 star rating and make things right by you. If you could please email us at newmarket@lonestar.ca so we can follow up directly and make this right for you. Thanks, Renegade
   

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9. J

   Janet

   Toronto5 reviews

   3.0

   Dined on September 11, 2024

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 2

   The food seems to have gone down hill. The prices are higher and the food portions are less. The queso dip was really watery so won’t order again Service was just okay. Had to ask for more drinks and didn’t get asked if we needed more shells.
   

   Lone Star Texas Grill - NewmarketResponded on September 17, 2024

   Sorry to hear about the queso and service you received. Would certainly like to have y'all back. If you care to send us an email we'd like to make it right for you. Thank you Wyatt
   

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10. N

    Nicolas VIP

    Toronto1 review

    3.0

    Dined on August 23, 2024

    1. Overall 3
    2. Food 2
    3. Service 3
    4. Ambience 3

    This particular locations food is never hot, luke warm at best, my steak is never cooked as I ask for it, and service is slow considering its not as busy as other locations I've gone to. It's lone star so it's still decent but disappointing at the same time
    

    Lone Star Texas Grill - NewmarketResponded on August 28, 2024

    Sorry to hear about this Nicolas, feel free to send us an email at newmarket@lonestar.ca so we can talk further. Appreciate the feedback.
    

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