Lone Star Texas Grill - Oakville

Review summary

1. C

   CARI

   Toronto

   1 review

   2.0

   1 review

   Dined 2 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   Walked in - host on phone for at least 3 - 5 min without even looking up or acknowledging we had arrived - a simple smile would have been appreciated. She got off the phone and didn’t even look at us and walked away to go get a take out order. 2 other serves came around never said a word to us either .. host and what looked like a manager came back and neither one acknowledged us again … finally a minute later we were asked for our reservation…. Not a good first impression as we were 30 seconds from walking out and taking our business elsewhere
   

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2. M

   Marie

   Toronto

   6 reviews

   3.0

   6 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Have not been to lone star in years. Sever was great. Good was just ok. Unlikely to return based on average food
   

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3. C

   Cherie

   Toronto

   1 review

   5.0

   1 review

   Dined on January 12, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My families first experience at a LoneStar. The wait staff was great. On the ball! Good was great. Not one complaint from my whole family (rare occurrence)! I would highly recommend. There’s something for everyone’s taste.
   

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4. J

   Jennifer

   VIP

   Toronto

   5 reviews

   5.0

   5 reviews

   Dined on December 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server Coco was amazing. He went above and beyond!
   

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5. M

   Margaret

   Las Vegas

   2 reviews

   5.0

   2 reviews

   Dined on December 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fast friendly service and good food. Limited time offer of 2 can dine for $59.99 for a 3 course meal was a great deal! Good selection and plenty of tasty food! Guacamole prepared at your table (extra $3) was a nice treat and delicious.
   

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6. C

   Corry

   VIP

   Toronto

   3 reviews

   3.0

   3 reviews

   Dined on December 21, 2024

   1. Overall 3
   2. Food 2
   3. Service 1
   4. Ambience 4

   We’ve always loved Lonestar, but just like everywhere else the quality (dried up cheese, dried out and brown lettuce) and quantity is deteriorating. Our server was too busy to check in on our table, had to flag other serves down to simply get refills on our drinks. Not worth the money.
   

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7. V

   Vivian

   Toronto

   1 review

   1.0

   1 review

   Dined on November 23, 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   Terrible service- never got our appetizer had to complain asked to speak to manager. Manager never came. Will not be going there again.
   

   Lone Star Texas Grill - OakvilleResponded on November 25, 2024

   Hi Vivian, we're sorry to hear about your recent visit and we appreciate your feedback. Please email us at Oakville@lonestar.ca so we can follow up directly and make this right for you.
   

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8. L

   Larry

   Toronto

   1 review

   4.0

   1 review

   Dined on September 29, 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Service was slow. Value for price was low. Had 1/3 rack ribs and 4 wings, tiny bowl of beans, tiny. Owl mashed potatoes. Cost was $29 + tax and tip. Shouldn’t have been more than $18.
   

   Lone Star Texas Grill - OakvilleResponded on October 3, 2024

   Hi NAME, thank you for taking the time to rate your dining experience with Lone Star on Open Table. We're sorry to see that your experience did not fully meet your expectations. If you'd like to provide any additional feedback on your visit, please feel free to email us directly at oakville@lonestar.ca. Thank you.
   

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9. L

   Lori

   VIP

   Toronto

   12 reviews

   2.0

   12 reviews

   Dined on September 15, 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 1

   The place was dead. Maybe one or two other families eating…? Our server was verrrrrry slow, like comic book slow. We had to go ask for someone to find him so we could get our order taken. (Strange since it was so quiet). Then he got overwhelmed taking our drink order that only consisted of pop, that he got wrong. We had asked for table side guac and 30 mins later it arrived with a lack lustre performance of dumping pre-measured options from plastic tubs into the pre-made guac. Seemed a little odd. When we finally got our food, it was wrong. No sweet potato fries with the burger, no beans with fajitas and the kicker— NO Halloumi with the Portobello and Halloumi fajitas!?! It was a joke. Then we had to wait around for another 25 mins just to get the bill. Did we mention— it was empty? It was laughable how bad it was. BUT they gave the kids a sombrero, that was cute. We would have preferred accurate food and service….
   

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10. f

    frank

    Nashville

    2 reviews

    1.0

    2 reviews

    Dined on September 14, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    Terrible burnt wings and terrible restaurant and service. The washroom is also extremely gross
    

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