Lone Star Texas Grill - Orleans

Review summary

1. L

   Linda

   Unspecified

   1 review

   4.0

   1 review

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Great food and service. Enjoyed our time at Lone Star-Orleans. It is a restaurant we have been to several times-it never disappoints. On my electronic reservation, I mentioned that I needed a booth due to a pelvic injury. It was there when we arrived. Fantastic.
   

   Lone Star Texas Grill - OrleansResponded 2 days ago

   Dear Linda, we're happy that you enjoyed your experience and look forward to welcoming you again soon!
   

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2. J

   Jasmin

   Ottawa

   1 review

   2.0

   1 review

   Dined 6 days ago

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 3

   I guess like a lot of restaurants prices are high and food just isn’t worth the high prices. For example the calamari was a $20 appetizer and some of the calamari rings were actually onion rings ! And the calamari was extremely thin, not worth the money. El Paso chicken wrap was a boring plain chicken wrap with not much chicken, my friends steak was very small and not worth $36 and he wanted medium rare and he got medium well all of our dishes were loaded with fries and not much else. My daughter’s nachos had hardly any actual cheese on it and had a cheese whiz type of cheese all over it. Not impressed at all. This is why I hardly eat out at restaurants anymore. And I asked for a refill of water 3 times before actually getting one.
   

   Lone Star Texas Grill - OrleansResponded 5 days ago

   Hi Jasmin, we're sorry to hear your recent visit did not live up to your expectations. Please email us at Orleans@lonestar.ca so we can follow up directly and make this right for you.
   

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3. P

   Pam

   Ottawa

   4 reviews

   4.0

   4 reviews

   Dined on February 18, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Fajitas excellent. If you are going on Tuesday fajita night, good idea to reserve as it is very busy
   

   Lone Star Texas Grill - OrleansResponded 7 days ago

   Dear Pam, we're happy that you enjoyed your experience and look forward to welcoming you again soon!
   

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4. C

   Carolyn

   Ottawa

   3 reviews

   2.0

   3 reviews

   Dined on February 15, 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   Service was poor - waiter apologize as working both bar and serving table. Food was not hot and tasteless
   

   Lone Star Texas Grill - OrleansResponded on February 18, 2025

   Hi Carolyn, we're sorry to hear your recent visit did not live up to your expectations. Please email us at orlean@lonestar.ca so we can follow up directly and make this right for you.
   

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5. J

   Jean-Marc

   VIP

   Ottawa

   35 reviews

   5.0

   35 reviews

   Dined on February 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always great service and best fajitas you can buy. Hassle Free experience outside of cold veggies served :)
   

   Lone Star Texas Grill - OrleansResponded on February 12, 2025

   Dear Jean-Marc, we're happy that you enjoyed your experience and look forward to welcoming you again soon!
   

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6. S

   Suzanne

   Ottawa

   1 review

   5.0

   1 review

   Dined on February 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was excellent. Service was good. Great dinner experience.
   

   Lone Star Texas Grill - OrleansResponded on February 3, 2025

   Dear Suzzane, we're happy that you enjoyed your experience and look forward to welcoming you again soon!
   

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7. C

   Candy

   Ottawa

   3 reviews

   4.0

   3 reviews

   Dined on February 1, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   Excellent fahijitas, ribs and wings. Very good service with trainee. Could have had more chips and salsa. Very noisy, hard to hear each other. Service quick.
   

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8. A

   Anthony

   Ottawa

   1 review

   5.0

   1 review

   Dined on January 30, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was great, without being overbearing. Just enough!
   

   Lone Star Texas Grill - OrleansResponded on January 31, 2025

   Dear Anthony, we're happy that you enjoyed your experience and look forward to welcoming you again soon!
   

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9. J

   James

   Ottawa

   3 reviews

   5.0

   3 reviews

   Dined on January 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Tennessee was an excellent server. Pop over the table often to confirm things and was extra fast with drinks.
   

   Lone Star Texas Grill - OrleansResponded on January 19, 2025

   Dear James, we're happy that you enjoyed your experience and look forward to welcoming you again soon!
   

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10. K

    Kelsey

    Ottawa

    3 reviews

    5.0

    3 reviews

    Dined on January 7, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    I always go here for my birthday dinner with my parents. My mom and I get the Fajitas for 2 half steak and half chicken, and my dad the picky eater gets the chicken fingers and fries...plain! Always great! Will be back next January 7! I even got a $100 Gift Receipt for next time, which will be before my next birthday. 🎈 Thank you.😊
    

    Lone Star Texas Grill - OrleansResponded on January 8, 2025

    Dear Kelsey, we're happy that you enjoyed your experience and look forward to welcoming you again soon!
    

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