Lone Star Texas Grill - Ottawa - Byward Market

Review summary

1. M

   Michel

   Montreal

   3 reviews

   4.0

   3 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Nice place, good vibe, great food and drinks... all in the By Ward Market place...just perfect!
   

   Lone Star Texas Grill - Ottawa - Byward MarketResponded 3 days ago

   Dear Michel, we're happy that you enjoyed your experience and look forward to welcoming you again soon!
   

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2. M

   Mike

   Charleston

   1 review

   3.0

   1 review

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 2

   Service was slow, compared to other lone stars, waitress was nice and very bubbly. Food was correct with not issues. They forgot silverware and plates and didn't have the salsa and chips till after the apps came out. The biggest issue was after sitting for about 1 hr 20 mins we were told to leave as there was another reservation...half the restaurant was empty at this time, we had just dropped over 300 dollars the least they could do was let us digest for a couple mins. Typical we don't have problems with Lonestar but won't be going back to this one.
   

   Lone Star Texas Grill - Ottawa - Byward MarketResponded 2 days ago

   Hi Mike, we're sorry to hear your recent visit did not live up to your expectations. Please email us at Market@lonestar.ca so we can follow up directly and make this right for you.
   

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3. V

   Vanessa

   Ottawa

   1 review

   3.0

   1 review

   Dined on February 15, 2025

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 4

   Although the staff was very nice, it took a very long time to get drinks, often drinks were forgotten for some of us. They were also out of a lot of things when it came to drinks. When we got our food they didn’t give us any plates or cutlery to eat with… I had to get up and speak with a server before we ever got anything to eat off of. I love the drinks and the food at Lone Star but the service was bad… but again the staff was nice.
   

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4. K

   Kotaro

   Ottawa

   1 review

   5.0

   1 review

   Dined on February 3, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   I had a frozen margarita for the first time and it was wonderful! The food was delicious and my co-workers and I were very satisfied.
   

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5. N

   Nili

   Ottawa

   1 review

   1.0

   1 review

   Dined on January 1, 2025

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   I recently dined at this restaurant with our friends and unfortunately, our experience was quite disappointing. The food was salty, making it nearly impossible to enjoy any of the dishes. The steak, which I had high hopes for, was tough and difficult to chew, lacking tenderness and flavor. Overall, the meal was a letdown, with poor execution in both taste and texture. Such a shame that we wasted our money and time there. We won’t be returning to this restaurant again
   

   Lone Star Texas Grill - Ottawa - Byward MarketResponded on January 1, 2025

   Hi Nili, we're sorry to hear your recent visit did not live up to your expectations. Please email us at Market@lonestar.ca so we can follow up directly and make this right for you.
   

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6. M

   Maxime

   Montreal

   5 reviews

   5.0

   5 reviews

   Dined on December 31, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Très bonne expérience encore une fois. Nous allons y retourner
   

   Lone Star Texas Grill - Ottawa - Byward MarketResponded on January 1, 2025

   Thanks Maxime! We're happy to hear you enjoyed your visit, and look forward to welcoming you again soon.
   

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7. B

   Bélisle

   Ottawa

   1 review

   5.0

   1 review

   Dined on December 26, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing! Great foods, great services! Always been very satisfied! I recommed!
   

   Lone Star Texas Grill - Ottawa - Byward MarketResponded on December 27, 2024

   Dear Belisle, we're happy that you enjoyed your experience and look forward to welcoming you again soon!
   

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8. J

   Jason

   Edmonton

   1 review

   5.0

   1 review

   Dined on December 22, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   My experience there was very pleasant our waitress wildflower was extremely polite and friendly the food was excellent all together was a very good afternoon
   

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9. L

   Louise

   Ottawa

   1 review

   4.0

   1 review

   Dined on December 20, 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 3

   Great service. I liked the Blue Hawaiian drink. Large portions. Food ok. what you'd expect for a chain. We didn't need apps. Now you have to ask for the free salsa and chips but they don't tell you that
   

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10. E

    Ed

    Ottawa

    2 reviews

    5.0

    2 reviews

    Dined on December 14, 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 4

    Excellent service. Good food. Nice atmosphere. Thoroughly enjoyable.
    

    Lone Star Texas Grill - Ottawa - Byward MarketResponded on December 15, 2024

    Dear Ed, we're happy that you enjoyed your experience and look forward to welcoming you again soon!
    

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