Lone Star Texas Grill - St. Laurent

Review summary

1. M

   Mansoor

   Ottawa

   2 reviews

   4.0

   2 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Stick with the fajitas. The special was uneven. One shrimp taco was hot and spicy and the others were bland. The churros were overcooked and dry. The table side guacamole was disappointing this time. Too many ingredients and turned out sour. The service was uneven and not as attentive as in the past. It was busy so I will give them that. Next time I would not order the special.
   

   Lone Star Texas Grill - St. LaurentResponded today

   Hey Mansoor Thank you for taking the time to rate your dining experience with Lone Star. We're sorry to see that your experience did not fully meet your expectations. If you'd like to provide any additional feedback on your visit, please feel free to email us directly at ottawaeast@lonestar.ca. Thank you
   

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2. C

   Chantal

   Toronto

   1 review

   5.0

   1 review

   Dined on November 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always enjoy my fajitas at Lonestar, but the prices keep rising with reduced portion sizes. 27 for una chicken fajitas.
   

   Lone Star Texas Grill - St. LaurentResponded on November 14, 2024

   Hi Chantal Thank you for taking the time to rate us on Google. We look forward to serving you again soon.
   

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3. J

   John

   Phoenix

   2 reviews

   5.0

   2 reviews

   Dined on November 11, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Excellent, attentive server. The food was good as well.
   

   Lone Star Texas Grill - St. LaurentResponded on November 13, 2024

   Hi John Thank you for taking the time to rate us on Google. We look forward to serving you again soon.
   

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4. B

   Brian

   Ottawa

   2 reviews

   3.0

   2 reviews

   Dined on November 2, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   well drinks after 8 used to be 50% off which we have had in the past and now there are a limited choice which will make us decide whether go again or not. Also one of the drinks instead of having smashed ice in the margarita had some ice cubes so sucked
   

   Lone Star Texas Grill - St. LaurentResponded on November 6, 2024

   Hi Brian, Thank you for taking the time to rate your experience on OpenTable. We are sorry to hear you're missing out on our old Specials. If you would like to provide any additional comments feel free to reach out to us directly at the store.
   

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5. R

   Robert

   Ottawa

   1 review

   4.0

   1 review

   Dined on October 16, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   We were 3 guys dining out and ordered 2 entrees. The calamari entrée came first and was clumped together. Normally all calamari are fried separately not in a few clumped. The second entrée ordered was chicken wings were served with the main course !!! We would have appreciated to receive the wing at the same time as the calamari. We told the waitress and offered her excuse about the situation. Basically the fajitas and the fish taco were good. Last thing is the the seats are made of wood and after a while we were sore on the buns. Please do something to ease your customer's pain. The waiter / waitress were very nice and friendly
   

   Lone Star Texas Grill - St. LaurentResponded on October 17, 2024

   Hey Robert, we're happy to see that you enjoyed your experience and look forward to welcoming you again soon!
   

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6. J

   Jennifer

   Ottawa

   1 review

   1.0

   1 review

   Dined on October 9, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   Not alot of choice on menu for people who has allergies
   

   Lone Star Texas Grill - St. LaurentResponded on October 13, 2024

   Hi Jennifer, thank you for taking the time to rate your dining experience with Lone Star. We're sorry to see that your experience did not fully meet your expectations. If you'd like to provide any additional feedback on your visit, please feel free to email us directly at ottawaeast@lonestar.ca. Thank you.
   

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7. M

   MICHEL

   Ottawa

   1 review

   4.0

   1 review

   Dined on October 8, 2024

   1. Overall 4
   2. Food 2
   3. Service 5
   4. Ambience 5

   As rated, the service was awesome but their taco special was hard, dry and too cooked
   

   Lone Star Texas Grill - St. LaurentResponded on October 13, 2024

   Hi Michel, thank you for taking the time to rate your dining experience with Lone Star. We're sorry to see that your experience did not fully meet your expectations. If you'd like to provide any additional feedback on your visit, please feel free to email us directly at ottawaeast@lonestar.ca. Thank you.
   

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8. s

   sonya

   Ottawa

   1 review

   5.0

   1 review

   Dined on October 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was amazing and our waitress buttercup was very friendly we had a great night!
   

   Lone Star Texas Grill - St. LaurentResponded on October 13, 2024

   Hey Sonya , we're happy to see that you enjoyed your experience and look forward to welcoming you again soon!
   

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9. G

   Gerald

   Ottawa

   1 review

   4.0

   1 review

   Dined on September 16, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   The food is good, service is excellent. The price is too high for the amount upu receive.
   

   Lone Star Texas Grill - St. LaurentResponded on October 2, 2024

   Hey Gerald, we're happy to see that you enjoyed your experience and look forward to welcoming you again soon!
   

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10. J

    Jonathan

    Toronto

    1 review

    5.0

    1 review

    Dined on August 27, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great service. Excellent food. Unfortunately our reservations were made next to a very large party of 25-35 people who were very loud. But upon asking the lady who seated us they found a quieter seating area for us
    

    Lone Star Texas Grill - St. LaurentResponded on August 29, 2024

    Dear Jonathan, we're happy to see that you enjoyed your experience and look forward to welcoming you again soon!
    

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