Lone Star Texas Grill - St. Laurent

Review summary

1. E

   Elaine

   Montreal

   1 review

   3.0

   1 review

   Dined on February 2, 2025

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 3

   Today is my husband 's birthday, but there's no any treatment anymore...but song offers..why?
   

   Lone Star Texas Grill - St. LaurentResponded on February 5, 2025

   Hi Elanie, thank you for taking the time to rate your dining experience with Lone Star on Open Table. We're sorry to see that your experience did not fully meet your expectations. If you'd like to provide any additional feedback on your visit, please feel free to email us directly at ottawaeast@lonestar.ca. Thank you.
   

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2. A

   Alain

   Ottawa

   1 review

   5.0

   1 review

   Dined on January 31, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I have worked as a DJ in Hurley's, Denim&Diamonds, Zuma's Rodeo at the 1211 Lemieux St. location. When it became Lonestar, I frequented the restaurant as the food and service is exceptional. Thank you for another great experience
   

   Lone Star Texas Grill - St. LaurentResponded on February 5, 2025

   Dear Alain, we're happy that you enjoyed your experience and look forward to welcoming you again soon!
   

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3. C

   Christine

   Ottawa

   1 review

   5.0

   1 review

   Dined on January 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Blue Eyes was amazing, the food was awesome as always
   

   Lone Star Texas Grill - St. LaurentResponded on January 19, 2025

   Hey Christine, Thank you for taking the time to review your experience with Lone Star. We look forward to welcoming you again soon!
   

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4. S

   Stéphanie

   Ottawa

   1 review

   4.0

   1 review

   Dined on January 11, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   I love the service and the food, the only things is I reserved the past two times we went and both time we were put on a add on tables in the middle of everybody and the server grazing us everytime they past by.
   

   Lone Star Texas Grill - St. LaurentResponded on January 19, 2025

   Hey Stephanie , Thank you for taking the time to review your experience with Lone Star. We look forward to welcoming you again soon!
   

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5. C

   Carol

   Ottawa

   1 review

   5.0

   1 review

   Dined on January 7, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is my favorite location. The service is always awesome and the the is always perfect. I love the atmosphere and the staff are really friendly. I recommend this location to everyone Iknow.
   

   Lone Star Texas Grill - St. LaurentResponded on January 8, 2025

   Dear Carol, we're happy that you enjoyed your experience and look forward to welcoming you again soon!
   

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6. K

   Kayla

   Ottawa

   1 review

   3.0

   1 review

   Dined on January 4, 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 2

   We made a reservation but when we arrived we were told they accidentally gave our table away so we had to wait anyways with our toddler in our arms. The music was ridiculously loud. I couldn't hear anyone talk and it just made me never want to go back.
   

   Lone Star Texas Grill - St. LaurentResponded on January 7, 2025

   Hey Kayla, Thank you for taking the time to rate your dining experience with Lone Star. We're sorry to see that your experience did not fully meet your expectations. If you'd like to provide any additional feedback on your visit, please feel free to email us directly at ottawaeast@lonestar.ca. Thank you
   

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7. C

   Cailin

   Ottawa

   1 review

   3.0

   1 review

   Dined on January 3, 2025

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 1

   The food was overpriced for what was being offered. The apps are practically the same price as the entrees. The food presentation was somewhat careless, especially when considering the price. For example, we ordered chicken taquitos and the plate came with chicken chunks that weren’t even on the taquitos, they were scattered around them on the plate, which made it feel like we’d ordered plain taquitos and a side of chicken chunks. We also ordered steak fajitas and were really disappointed to see how little steak comes with the meal for $32. Thankfully the server was very efficient and kind, but otherwise it was disappointing food-wise.
   

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8. E

   Elizabeth

   VIP

   Ottawa

   29 reviews

   5.0

   29 reviews

   Dined on January 2, 2025

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 4

   I had not been to a Lone Star in a few years and this visit did not disappoint. The location itself is great, with large high ceilings to dispel the sizzling onion smells. The beef fajitas were very flavourful and the topping didn't skimp. Others had the 2 for special, and were happy with their choices. The children had burgers and fries and those were enjoyed as well. The only negative, they ran out of ice-cream, so 3 kids were disappointed.
   

   Lone Star Texas Grill - St. LaurentResponded on January 4, 2025

   Hi Elizabeth, Thank you for taking the time to review your experience with Lone Star. We are sorry to hear about the ice cream shortage we do offer churros as another dessert option for the kids! We look forward to serving you all again soon
   

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9. G

   Ginette

   Atlantic Canada

   1 review

   5.0

   1 review

   Dined on December 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great service and great food. Our server was very attentive and checked in with us regularly.
   

   Lone Star Texas Grill - St. LaurentResponded on January 1, 2025

   Hey Ginette, Thank you for taking the time to rate us on Google. We look forward to serving you again soon.
   

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10. G

    Georges

    Ottawa

    4 reviews

    5.0

    4 reviews

    Dined on December 23, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Our server was awesome and friendly. We had an awesome experience.
    

    Lone Star Texas Grill - St. LaurentResponded on January 1, 2025

    Hey Georges, Thank you for taking the time to rate us on Google. We look forward to serving you again soon.
    

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