Louisiana Lagniappe - Orange Beach

Review summary

1. K

   Karen

   Mobile

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Upscale dinning in a beautiful setting on the water. The food and service were excellent! Highly recommend!!!
   

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2. M

   Mark

   Nashville

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Every time we have ate there in Orange beach was awesome
   

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3. K

   Kent

   Atlanta

   1 review

   4.0

   1 review

   Dined 3 days ago

   1. Overall 4
   2. Food 2
   3. Service 5
   4. Ambience 3

   We have eaten at Louisiana Lagniappe many times over the years and always found the food to be excellent. Except for tonight. The food quality was well below the quality we experienced . Salad had way to much dressing and grouper was not well prepared. Hush puppies excellent as always as was the service.
   

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4. T

   Ted Leach

   Indiana

   1 review

   3.0

   1 review

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 1

   This restaurant has been one of our favorites until this time. The noise level was so high that I couldn’t talk to my wife or hear our server. It was so loud that a lady at another table yelled “it’s too G—D loud in here. No one paid any attention. If didn’t help the situation that some people in a large party had to stand up and yell at each other. I am sure that the food would have been better if the noise level was lower. As I said, in the past this was been a favorite especially for a date night.
   

   Louisiana Lagniappe - Orange BeachResponded 1 day ago

   Mr. Leach, My sincere apology for your unpleasant experience during your last visit with us. We are aware the noise level can sometimes become uncomfortable / overwhelming for some of our guests especially on very busy days & during our summer season. We always discuss noise volume expectations with all larger tables & when necessary, management addresses the inacceptable volume level with the hosts / individual guests. This was also done with the party you mentioned. Unfortunately, some people are just a bit louder by nature / their voices carry. There is not much we can do in those cases. Our main goal has always been for all our guests to have a great dining experience. We failed short in your case. Feel free to contact me anytime. Best Regards, Gabriela Martin, GM
   

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5. V

   Van

   Louisville

   2 reviews

   4.0

   2 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   Having a reservation means little to hostess employees and process for notifying patrons their table is ready is very lackluster at best. While waiting for our table there was consistent confusion in getting next customers whose table was ready seated. Should use either text to phones or pagers to notify when table is ready. Food was excellent and service was good.
   

   Louisiana Lagniappe - Orange BeachResponded 3 days ago

   Dear Van, TY for your visit. My apologies for the subpar experience with our hostess staff. I can assure you; reservations mean a world to all of us. Yesterday, lots of guests arrived earlier & lots of tables stayed longer than anticipated which created a bit of a chaotic situation at times with seating. My sincere apology for that. We try our absolute best (and succeed about 95% of the time) to seat all our guests on time. We have been notifying guests via texts message since 2019 when we started using the Open Table app for reservations. We text them 3x as well as sometimes call the guest's name (if not responding). Not everyone is paying attention to us while drinking at the bar and/or conversing. I'm glad food & service was to your satisfaction. Best Regards, Gabriela Martin, GM
   

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6. Y

   Yvonne

   Baja California

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Food was delicious. We all had the fish. They have a $59 special of two dinners with salad and potato and bottle of wine. You can upgrade entree and wine
   

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7. S

   Scott

   Alabama

   5 reviews

   5.0

   5 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Server Jenne? , and table assistant Leyden? were fabulous
   

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8. J

   Jeff

   Jackson Hole

   7 reviews

   5.0

   7 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Service and food were very good! Very loud main dining area! Hard to carry on a conversation.
   

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9. S

   Steven

   VIP

   Atlanta

   36 reviews

   3.0

   36 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 2

   Over 20 years we have dined at Louisiana Lagniappe at least 6-10 times each year. It has a great product produced with predictably great results. Last night was an exception. We were a bit early for the reservation time - they were a bit late seating us. The waitress completely misunderstood my wife’s order and brought stuffed oysters rather than stuffed shrimp. Then she was really busy and we could not get her attention for several minutes. She apologized and offered to get the correct dish - but it was too late as everyone else had finished their entree’s by then. The desert offerings did not have chocolate, except mixed with peanut butter. We will return to Lagniappe with hopes that the next experience will be better. The drinks and bartender was great!
   

   Louisiana Lagniappe - Orange BeachResponded 6 days ago

   Mr. Steven, Thank you for your patronage & review. We appreciate them both very much. First of all, my sincere apology for your unsatisfactory experience yesterday. We'll definitely do better during your next visit. I was a bit surprised by your review because your server is actually one of our most senior & most experienced servers on our team. She has been with us for 25 yrs, knows the menu by heart & has a great reputation among our regular guests. She brought the misunderstanding to my attention & I promptly removed the incorrect entree from your bill. FYI: We have a chocolate dessert listed on our dessert menu. It's called "Triple chocolate cake". It's delicious! Feel free to contact me anytime with any question or to follow up. Best Regards, Gabriela Martin General Manager
   

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10. J

    Joseph

    Mobile

    2 reviews

    4.0

    2 reviews

    Dined on February 21, 2025

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 5

    Food and service was excellent. Noise level was terrible.
    

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