Louisiana Lagniappe - Orange Beach

Review summary

1. V

   Van

   Louisville

   2 reviews

   4.0

   2 reviews

   Dined today

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   Having a reservation means little to hostess employees and process for notifying patrons their table is ready is very lackluster at best. While waiting for our table there was consistent confusion in getting next customers whose table was ready seated. Should use either text to phones or pagers to notify when table is ready. Food was excellent and service was good.
   

   Louisiana Lagniappe - Orange BeachResponded today

   Dear Van, TY for your visit. My apologies for the subpar experience with our hostess staff. I can assure you; reservations mean a world to all of us. Yesterday, lots of guests arrived earlier & lots of tables stayed longer than anticipated which created a bit of a chaotic situation at times with seating. My sincere apology for that. We try our absolute best (and succeed about 95% of the time) to seat all our guests on time. We have been notifying guests via texts message since 2019 when we started using the Open Table app for reservations. We text them 3x as well as sometimes call the guest's name (if not responding). Not everyone is paying attention to us while drinking at the bar and/or conversing. I'm glad food & service was to your satisfaction. Best Regards, Gabriela Martin, GM
   

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2. S

   Scott

   Alabama

   5 reviews

   5.0

   5 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Server Jenne? , and table assistant Leyden? were fabulous
   

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3. J

   Jeff

   Jackson Hole

   7 reviews

   5.0

   7 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Service and food were very good! Very loud main dining area! Hard to carry on a conversation.
   

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4. S

   Steven

   VIP

   Atlanta

   36 reviews

   3.0

   36 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 2

   Over 20 years we have dined at Louisiana Lagniappe at least 6-10 times each year. It has a great product produced with predictably great results. Last night was an exception. We were a bit early for the reservation time - they were a bit late seating us. The waitress completely misunderstood my wife’s order and brought stuffed oysters rather than stuffed shrimp. Then she was really busy and we could not get her attention for several minutes. She apologized and offered to get the correct dish - but it was too late as everyone else had finished their entree’s by then. The desert offerings did not have chocolate, except mixed with peanut butter. We will return to Lagniappe with hopes that the next experience will be better. The drinks and bartender was great!
   

   Louisiana Lagniappe - Orange BeachResponded 3 days ago

   Mr. Steven, Thank you for your patronage & review. We appreciate them both very much. First of all, my sincere apology for your unsatisfactory experience yesterday. We'll definitely do better during your next visit. I was a bit surprised by your review because your server is actually one of our most senior & most experienced servers on our team. She has been with us for 25 yrs, knows the menu by heart & has a great reputation among our regular guests. She brought the misunderstanding to my attention & I promptly removed the incorrect entree from your bill. FYI: We have a chocolate dessert listed on our dessert menu. It's called "Triple chocolate cake". It's delicious! Feel free to contact me anytime with any question or to follow up. Best Regards, Gabriela Martin General Manager
   

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5. J

   Joseph

   Mobile

   2 reviews

   4.0

   2 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and service was excellent. Noise level was terrible.
   

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6. R

   Robert

   Chicago

   9 reviews

   5.0

   9 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Their 2 for $59 was a great deal. Other than some very noisy people sitting around us, the food and service were excellent.
   

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7. J

   John

   VIP

   E. Tennessee

   26 reviews

   5.0

   26 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Both the food and service were great. We have eaten there many times in the past and are always happy with this restaurant and plan to do so again.
   

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8. A

   Alice

   Charleston

   17 reviews

   5.0

   17 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Chase was our server and he and his team were excellent! The food was great and Cooked perfectly. Drinks were great and attention from the staff could not be better. The restaurant is a little pricey but well worth it.
   

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9. C

   Clint

   Alabama

   31 reviews

   4.0

   31 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Food was very good. Service was excellent. Recommend.
   

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10. D

    Deborah

    Las Vegas

    1 review

    5.0

    1 review

    Dined on February 18, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Simply delicious and spectacular service. Austin, our waiter, was so attentive and the young man who assisted replenishing items was so gracious. The food was so flavorful and piping hot. Yum! We could not have had a better evening!
    

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