LOUIX LOUIS

Review summary

1. B

   Bryanna

   VIP

   Toronto

   2 reviews

   3.0

   2 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   Service and quality has gone down - I’ve dined at Louix Louis a few times and our dinner last night was a bit disappointing. While the restaurant was beautiful as always, the service was slow and not to the high standards that it should be with the pricing and ‘st Regis name’. For example: appetizer plates were not cleared before dinner plates were placed down (making it very crowded) and no new cutlery was provided from course to course - not even a steak knife put down for my steak. All the plates were put down to the wrong person (we were a table of 4) which again felt strange for a high end restaurant. Food was a little bland as well, nothing special! For the money and the expectations, it was a let down based on service and food quality.
   

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2. K

   Kysha

   Mississippi

   8 reviews

   5.0

   8 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   From the Concierge escorting us into the elevator to the food it was absolutely Amazing. It exceeded my culinary expectations.
   

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3. H

   Hilda

   Hawaii

   7 reviews

   5.0

   7 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Went for the royal brunch for my birthday. We loved the welcome mimosas. All the dishes were great. The steak was done perfectly.
   

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4. h

   hayley

   Toronto

   5 reviews

   1.0

   5 reviews

   Dined on December 8, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   I was extremely disappointed with our experience at Louix Louis. My boyfriend and I came here to celebrate our 6th anniversary, excited for what we thought would be a memorable dinner. Unfortunately, the evening was far from what we had hoped for. We ordered the steak frites, and the steak was completely unseasoned. It lacked flavor, and for a high-end restaurant, this was unacceptable. We also both ordered water, assuming it was tap water and complimentary. However, when we received the bill, we were shocked to see a charge of $18 for water. At no point did the waitress inform us that we would be charged for it. To make matters worse, we were looking forward to trying the famous King’s Cake, thinking that it might be offered as a celebratory gesture since we were there for such a special occasion. However, when we asked about it, we found out it was $55! While we understand that premium desserts come at a cost, the lack of communication and overall attitude made the experience feel impersonal and transactional. What was meant to be a special evening left us feeling disappointed and frustrated. For a restaurant of this caliber, I expected better service, better food, and better attention to detail. Unfortunately, I cannot recommend Louix Louis and would not return.
   

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5. J

   Jennifer

   Toronto

   6 reviews

   5.0

   6 reviews

   Dined on December 8, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Special setting with lovely ambience. Excellent service, but certainly expensive
   

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6. J

   Jim

   Toronto

   1 review

   5.0

   1 review

   Dined on December 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Louix Louis is an absolutely outstanding dining experience. The atmosphere, the service, the amazingly prepared cocktails, and of course the food (taste and presentation) - everything is second to none. You can’t go wrong here.
   

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7. N

   Nancy

   Toronto

   2 reviews

   4.0

   2 reviews

   Dined on December 7, 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   Had a great evening, food was fabulous the restaurant is gorgeous however the one thing we weren’t thrilled with, we were a party of six asked before we started to order to have separate bills per couple, server said of course but when it came time for the bill he said he couldn’t do that. I assume because it was an automatic 18% gratuity on tables of 6 or more, its too bad because we all said we would have tipped more than 18% but because he said yes and then waited until we asked for our bills to tell is he couldn’t he only got 18%!
   

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8. S

   Sandra

   VIP

   Toronto

   5 reviews

   4.0

   5 reviews

   Dined on December 7, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   The service, appetizer (Cesar and octopus) and wine were amazing. However, we were both disappointed with our steaks. We ordered the cowboy and filet mignon which were cooked perfectly; however, they were both so salty that it ruined the dish. It was very disappointing considering the price point. Nonetheless, it was still a great time and would give it 7.5/10
   

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9. T

   Tina

   VIP

   Toronto

   13 reviews

   3.0

   13 reviews

   Dined on December 7, 2024

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 5

   Our server was annoying and kept coming at our table with an attitude, rushing us to leave even though the restaurant was empty. She had an attitude and was not nice as if she wanted us to leave as soon as possible.
   

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10. A

    Andrew

    VIP

    Toronto

    11 reviews

    5.0

    11 reviews

    Dined on December 4, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Amazing lunch. Great service. Very accommodating staff!
    

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