LOUIX LOUIS

Review summary

1. h

   hayley

   Toronto

   5 reviews

   1.0

   5 reviews

   Dined 7 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   I was extremely disappointed with our experience at Louix Louis. My boyfriend and I came here to celebrate our 6th anniversary, excited for what we thought would be a memorable dinner. Unfortunately, the evening was far from what we had hoped for. We ordered the steak frites, and the steak was completely unseasoned. It lacked flavor, and for a high-end restaurant, this was unacceptable. We also both ordered water, assuming it was tap water and complimentary. However, when we received the bill, we were shocked to see a charge of $18 for water. At no point did the waitress inform us that we would be charged for it. To make matters worse, we were looking forward to trying the famous King’s Cake, thinking that it might be offered as a celebratory gesture since we were there for such a special occasion. However, when we asked about it, we found out it was $55! While we understand that premium desserts come at a cost, the lack of communication and overall attitude made the experience feel impersonal and transactional. What was meant to be a special evening left us feeling disappointed and frustrated. For a restaurant of this caliber, I expected better service, better food, and better attention to detail. Unfortunately, I cannot recommend Louix Louis and would not return.
   

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2. J

   Jennifer

   Toronto

   6 reviews

   5.0

   6 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Special setting with lovely ambience. Excellent service, but certainly expensive
   

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3. J

   Jim

   Toronto

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Louix Louis is an absolutely outstanding dining experience. The atmosphere, the service, the amazingly prepared cocktails, and of course the food (taste and presentation) - everything is second to none. You can’t go wrong here.
   

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4. N

   Nancy

   Toronto

   2 reviews

   4.0

   2 reviews

   Dined on December 7, 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   Had a great evening, food was fabulous the restaurant is gorgeous however the one thing we weren’t thrilled with, we were a party of six asked before we started to order to have separate bills per couple, server said of course but when it came time for the bill he said he couldn’t do that. I assume because it was an automatic 18% gratuity on tables of 6 or more, its too bad because we all said we would have tipped more than 18% but because he said yes and then waited until we asked for our bills to tell is he couldn’t he only got 18%!
   

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5. S

   Sandra

   Toronto

   5 reviews

   vip
   4.0

   5 reviews

   Dined on December 7, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   The service, appetizer (Cesar and octopus) and wine were amazing. However, we were both disappointed with our steaks. We ordered the cowboy and filet mignon which were cooked perfectly; however, they were both so salty that it ruined the dish. It was very disappointing considering the price point. Nonetheless, it was still a great time and would give it 7.5/10
   

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6. T

   Tina

   Toronto

   13 reviews

   vip
   3.0

   13 reviews

   Dined on December 7, 2024

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 5

   Our server was annoying and kept coming at our table with an attitude, rushing us to leave even though the restaurant was empty. She had an attitude and was not nice as if she wanted us to leave as soon as possible.
   

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7. A

   Andrew

   Toronto

   11 reviews

   vip
   5.0

   11 reviews

   Dined on December 4, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing lunch. Great service. Very accommodating staff!
   

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8. C

   Charlotte

   Montreal

   3 reviews

   5.0

   3 reviews

   Dined on November 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I booked the Royal Brunch and it was wonderful. The food and the service were both outstanding. I will definitely come here again and I highly recommend this restaurant for a special place to eat.
   

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9. K

   Kevin and Liz

   Toronto

   266 reviews

   vip
   5.0

   266 reviews

   Dined on November 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great evening! Service and food were as expected of a St. Regis. Will return. Thank you Arta and team! 🙏
   

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10. A

    Alexis

    Chicago

    4 reviews

    vip
    4.0

    4 reviews

    Dined on November 30, 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 5

    Beautiful space. The live music was great, but quite loud. We were not asked about allergies/intolerances so my husband ordered the French onion soup and I thankfully double checked that it did not have truffles/mushrooms, which it did. The restaurant did not offer him something else or refund it, which seemed strange to us. Otherwise it was a nice experience.
    

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