LU LU Craft Bar + Kitchen

Review summary

1. D

   Diane

   Seattle

   1 review

   3.0

   1 review

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 2

   Nice restaurant but I wouldn't choose for a special occasion more like glorified bar food , no romance, eg, very loud, no candlelight flowers or table clothes if you want romantic keep looking the men in my group where happy with the meat offerings. Ourwaitress was attentive but not overly so and she did a great job with our orders
   

   LU LU Craft Bar + KitchenResponded 6 days ago

   Thank you for sharing your thoughts. We're glad the men in your group enjoyed the meat offerings and that your waitress provided attentive service. We appreciate your feedback about the atmosphere and will keep it in mind as we strive to meet all of our guests’ expectations. We hope to welcome you back for another enjoyable experience!
   

   Is this helpful?

   Report
2. L

   Laura

   Boise

   1 review

   5.0

   1 review

   Dined on November 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Went there for my birthday! Great experience, wasn’t too busy, waiter was great and the food was delicious. The music was however just a little on the loud side which made it difficult to maintain a conversation without yelling across the table. Otherwise it was a great experience.
   

   LU LU Craft Bar + KitchenResponded on December 7, 2024

   Thank you for celebrating your birthday with us! We're thrilled to hear you enjoyed the food, service, and overall experience. We appreciate the feedback about the music and will take it into consideration to ensure a more comfortable atmosphere. We hope to celebrate with you again in the future!
   

   Is this helpful?

   Report
3. J

   Jeremiah

   VIP

   Seattle

   8 reviews

   5.0

   8 reviews

   Dined on November 12, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was great really enjoyed it. Awesome old fashion and a well cooked ribeye one the best in the tri-city’s.
   

   LU LU Craft Bar + KitchenResponded 6 days ago

   Thank you for the opportunity to earn this 5 star review!!!
   

   Is this helpful?

   Report
4. M

   Mary

   Seattle

   34 reviews

   4.0

   34 reviews

   Dined on October 28, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great range of food and drink choices. The staff was attentive and flexible. We were able to talk some business without excessive noise. The view is good. Bathrooms could be a little cleaner but had good sturdy towels. Easy parking and you can take a beautiful walk by the river when you’re finished eating.
   

   LU LU Craft Bar + KitchenResponded on October 31, 2024

   Thank you for dining with us! We’re glad to hear the range of menu options and the relaxed atmosphere suited your business meet-up. It’s great that you enjoyed the river view and found the location convenient. We’ll take note of your feedback on the restrooms to ensure everything meets our highest standards. Looking forward to your next visit!
   

   Is this helpful?

   Report
5. B

   Becky

   Seattle

   2 reviews

   5.0

   2 reviews

   Dined on October 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best grilled cheese sandwich I ever had. We try to stop here whenever we pass through the Tri-Cities. Beautiful all seasons along the water. Fun atmosphere. A favorite place for us for sure! Outdoor seating is fabulous too.
   

   Is this helpful?

   Report
6. C

   Chris

   Seattle

   2 reviews

   5.0

   2 reviews

   Dined on October 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great place for girl's lunch. Not so noisy we couldn't converse and we weren't rushed out when we finished eating. Great service.
   

   LU LU Craft Bar + KitchenResponded on October 26, 2024

   Thank you for choosing us for your girl's lunch! We're delighted to hear that the atmosphere was perfect for conversation and that you felt comfortable to enjoy your time with us. We look forward to hosting many more relaxing get-togethers for you and your friends!
   

   Is this helpful?

   Report
7. E

   Enrique

   Seattle

   1 review

   5.0

   1 review

   Dined on October 22, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and service. I enjoyed the experience and will be back.
   

   LU LU Craft Bar + KitchenResponded on October 23, 2024

   Thank you so much for your feedback! We're thrilled you enjoyed the food and service, and we look forward to having you back again soon!
   

   Is this helpful?

   Report
8. L

   Lynette

   Hawaii

   5 reviews

   4.0

   5 reviews

   Dined on September 29, 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   As always we enjoyed the food. We were a little disappointed with the time it took to get our wine, which came after the food and our server seemed a little preoccupied and not super knowledgeable on the wine list. But overall we always love LuLu’s
   

   LU LU Craft Bar + KitchenResponded on October 1, 2024

   Lynette, Thank you for your continued support and for sharing your experience. We’re glad you enjoyed the food, though we apologize for the delay with your wine and the lack of knowledge from the server. We’ll work on improving in those areas and hope to provide a seamless experience next time. Looking forward to welcoming you back!
   

   Is this helpful?

   Report
9. K

   Kari-Lynn

   Indiana

   1 review

   5.0

   1 review

   Dined on September 21, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Quick and friendly service, excellent food, great atmosphere, and the best view in the Tri-Cities!
   

   LU LU Craft Bar + KitchenResponded on September 26, 2024

   Thank you for the wonderful feedback! We're thrilled you enjoyed the quick service, excellent food, and the beautiful atmosphere. We look forward to welcoming you back soon!
   

   Is this helpful?

   Report
10. Z

    Zach

    VIP

    Denver

    13 reviews

    2.0

    13 reviews

    Dined on September 20, 2024

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 3

    Nothing worse than poor service. No acknowledgement of the bad service. Took forever to get our food. Won’t be back nor recommend to others.
    

    LU LU Craft Bar + KitchenResponded on September 20, 2024

    We're truly sorry that the service fell short during your visit. We strive to provide timely and attentive service, and it’s clear we missed the mark. Your concerns will be addressed with our team, and we hope you'll reconsider and give us another chance to provide the experience you deserve. If you would message me the name of your server privately I can look into this further.
    

    Is this helpful?

    Report