Lulu Wild

Review summary

1. J

   Josephine

   Cambridge

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing place to dine. Supported by brilliant staff such as Suen and Estelle. I'll be back
   

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2. L

   Lady Amanda

   London

   38 reviews

   5.0

   38 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Speaking as a half chinese person who doesn't like traditional dishes messed with, I totally loved the food and the modern twist. Decor was stylish and beautiful. Staff were both helpful and very friendly advising on portion size etc. We weren't rushed and were able to take our time and enjoy our Chinese New Year celebration with a friend we were visiting. The cocktails were amazing, I thought I was in the Achemist over the road for a moment. I'm used to eatting out at home in London and this would rival the resturants in the West End. Big Thank you to the chef and staff and a Happy New Year!
   

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3. A

   Amy

   Birmingham

   1 review

   2.0

   1 review

   Dined on January 25, 2025

   1. Overall 2
   2. Food 3
   3. Service 4
   4. Ambience 3

   Arrived at 9.30 for our booking but was finally given a table an hour later, then was rushed for our food order Waiting staff was grumpy, food was average Other than that, Music and ambience was good Cocktails and the staff who served us at the bar was lovely
   

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4. J

   Julian

   Birmingham

   1 review

   3.0

   1 review

   Dined on January 24, 2025

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   Service was excellent - attentive, friendly staff that executed very well on requests. Food was hit and miss. Hit - starters of crispy chicken wings and spare ribs were really nice. Miss - singapore noodles had no beansprouts, not much onion and mushy noodles Miss - fried rice was strange, tasted like pudding rice Miss - chicken thing tasted odd
   

   Lulu WildResponded 7 days ago

   Dear Julian, Thank you so much for your thoughtful review! We're really glad to hear that our staff provided excellent service and that you enjoyed some of our food. We're always working to create a great experience for our guests, so it means a lot that you noticed our team's effort. We're sorry to hear that some of the dishes didn't meet your expectations, though. Your feedback about our dishes is really helpful, and we'll be sure to pass it along to our kitchen team to review and improve. We want every dish to be as satisfying as possible, and your insights are invaluable in helping us do that. We hope you'll give us another chance to serve you soon and make sure your next experience is even better! The Team at Lulu Wild!
   

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5. A

   Atiqa

   Birmingham

   1 review

   5.0

   1 review

   Dined on January 19, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I am so happy the staff member Lauren went above and beyond. She gave us an anniversary surprise . It was totally unexpected and made our evening. Also my husband and I are a big fan of Tom yum soup. And I come to lulu wild especially for sweet and sour chicken. Both these items weren’t in the menu but Lauren arranged it for us . She is absolutely a wonderful staff member.
   

   Lulu WildResponded on January 21, 2025

   Dear Atiqa, Thank you so much for your kind words! We're thrilled to hear that Lauren made your anniversary extra special and that you enjoyed the surprise. We’re so glad we could accommodate your Tom Yum soup and sweet and sour chicken cravings – it’s always our pleasure to go the extra mile for our guests. Lauren will be so pleased to hear your feedback! We look forward to welcoming you both back soon for another wonderful experience. The Team at Lulu Wild xx
   

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6. G

   Gurpreet

   Birmingham

   1 review

   5.0

   1 review

   Dined on January 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great customer service, Valentino and the lads at the bar very friendly.
   

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7. O

   Oliver

   Cornwall

   2 reviews

   2.0

   2 reviews

   Dined on January 18, 2025

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 2

   Nice presentation, good service Seczwan Chicken very rubbery in texture Salt & Chillie Chicken very tough & dry Duck Bao Buns tasteless 12,5% service charge a bit steep !
   

   Lulu WildResponded on January 21, 2025

   Dear Oliver, Thank you for your feedback! We're glad you enjoyed the presentation and service. We're sorry to hear that some dishes didn't meet your expectations, and we truly appreciate your insights so we can improve. We'll be sure to look into the texture and flavour of the items you mentioned. Regarding the service charge, we understand your concern, and it’s always optional to leave a tip based on your satisfaction. We hope to have the opportunity to welcome you back and provide a better experience next time! The Team at Lulu Wild!
   

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8. S

   Sue

   Dorset

   1 review

   4.0

   1 review

   Dined on January 17, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Had a lovely evening great friendly staff. Personally I would have liked the food hotter. Maybe by warming the plates more or by food warmers on the table but it would not stop me going again.
   

   Lulu WildResponded on January 19, 2025

   Dear Sue, Thank you for sharing your feedback! We're so glad to hear you had a lovely evening and enjoyed our friendly staff. We appreciate your suggestion about the food temperature and will definitely look into it to improve our service. We’re happy to hear it won’t stop you from returning, and we can’t wait to welcome you back soon! The Team at Lulu Wild!!
   

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9. L

   Lisa

   Staffordshire

   3 reviews

   5.0

   3 reviews

   Dined on January 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food is amazing, and perfectly presented. The service from the team is 5* and the setting is perfect.
   

   Lulu WildResponded on January 13, 2025

   Dear Lisa, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed the food, service, and setting. It’s always a pleasure to know our guests had such a great experience. We look forward to welcoming you back soon! The Team at Lulu Wild xx
   

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10. l

    lanea

    Birmingham

    1 review

    5.0

    1 review

    Dined on January 10, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    10/10 Pallavi my waitress was the best made the girls night fab x
    

    Lulu WildResponded on January 13, 2025

    Dear Ianea, Thank you so much for your kind words and for taking the time to leave such a thoughtful review! We're so happy to hear that Pallavi made your girls' night extra special. We'll be sure to pass on your message to her – she’ll be thrilled! We truly appreciate your support, and we can’t wait to welcome you back for another fantastic experience. 😊 The Team at Lulu Wild xoxo
    

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