Luna by Giada - Caesars Republic Scottsdale

Review summary

1. w

   w

   Phoenix

   18 reviews

   vip
   3.0

   18 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 4

   I was shocked to look at my bill and see a 3.5% Venue Admin Fee. Called them and first they told me it was for their overhead and then she said no it was a credit card fee. Don’t recall ever being told there was a credit card fee when making reservation and the prices they charge ($21 for a drink) should cover their overhead. Do they expect people to carry that much cash? Food was good but this leaves a real sour taste. Plenty of other places to go that don’t nickel and dime the customer. Adios!
   

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2. A

   Ashleigh

   Phoenix

   7 reviews

   vip
   3.0

   7 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   Very expensive for the portion received. Service was so so and very stretched out in a non-paced way. It took too long to be initially greeted and too long to receive the initial cocktails. When I’m spending that much money I want to be attended to… cocktails were too sweet, wine never got delivered to one of us during dinner and even though I told three people on staff it was my husband‘s birthday they completely missed the candle and birthday. I don’t know that I would come back here and spend almost $800 again. Ambiance beautiful.
   

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3. G

   George

   Phoenix

   11 reviews

   vip
   4.0

   11 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   I don’t like being this tough in a review but I have to be honest. The price point was $95 and it was a glorified breakfast buffet at any hotel. The one pasta option was overly salty and was not hot at all. The main problem with everything was the temperature. Everything was luke warm, including seafood and salads. I wasn’t thrilled with my experience at all and I love the Giada brand but this just wasn’t it. I don’t know if this brunch concept will continue as I did not see more than 2 other customers during our seating.
   

   Luna by Giada - Caesars Republic ScottsdaleResponded 2 days ago

   Hi, George. Thanks for taking the time to share your positive experience. We appreciate it!
   

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4. D

   Dina

   Phoenix

   45 reviews

   vip
   5.0

   45 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wow! I believe it’s Scottsdale’s BEST KEPT SECRET FOR SUNDAY BRUNCH! We originally tried Luna for a Date-Night dinner & loved it so much wanted to see if Sunday Brunch is worth the $95 price/ if you love fresh quality seafood you will LOVE THIS RESTAURANT
   

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5. D

   Dino

   Phoenix

   7 reviews

   vip
   5.0

   7 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was ample and tasted exquisite. The service, from the hostess', to the bartenders, and servers was outstanding. We were made to feel welcomed through out the meal.
   

   Luna by Giada - Caesars Republic ScottsdaleResponded 2 days ago

   Thank you, Dino. We appreciate your review!
   

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6. C

   Chris

   Phoenix

   7 reviews

   vip
   4.0

   7 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Waitress’s upsell was too much. She provided good service, but I don’t want to be upsold at every turn.
   

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7. A

   Anne

   Phoenix

   28 reviews

   vip
   4.0

   28 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Service and ambiance was fantastic. The Signature Lemon Pasta was fantastic! Our friend had the chicken piccata and he said it lacked flavor. The soup was good but not served hot and the portion was extremely small, probably less than 1/2 cup. The chocolate soufflé was fantastic and the focaccia was the best I have ever had. One warning - WHEN WE RECEIVED THE CHECK A 3.5% VENUE/ADMIN FEE WAS ADDED TO THE BILL. WHEN WE ASKED ABOUT IT WE WERE TOLD THE HOTEL CHARGES A RESORT FEE. I HAVE ONLY SEEN THIS IF YOU ACTUALLY STAY AT A RESORT AND ARE CHARGED THAT AT CHECK-IN. WE WERE THEN TOLD UPON REQUEST THEY WILL REMOVE IT AND THEY DID. I WONDER HOW MANY PEOPLE HAVE PAID THAT AND NEVER KNEW IT COULD BE REMOVED. I would definitely go back and try the other dishes.
   

   Luna by Giada - Caesars Republic ScottsdaleResponded 2 days ago

   Hi, Anne. Thank you so much!
   

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8. D

   Deana

   Chicago

   14 reviews

   vip
   5.0

   14 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious! The food was so good! We had the focaccia, crisp and dips accompanied great pairing. Our server Jay super knowledgeable. Offered suggestions! The few things I would say that were little was the confusion at the hostess stand and not a lot of smiles. Some of the uniforms seemed dingy and too small. The decor was beautiful-tile-wine wall-separate party room! A must when in Arizona!
   

   • 

   Luna by Giada - Caesars Republic ScottsdaleResponded 2 days ago

   Hi, Deana. Thank you so much!
   

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9. C

   Craig

   Las Vegas

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was a great night of food and laughter! Thank you all for a great time!
   

   Luna by Giada - Caesars Republic ScottsdaleResponded 2 days ago

   Hi, Craig. We appreciate the kind words and are glad we could provide you with a positive experience!
   

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10. D

    Debbie

    San Francisco

    3 reviews

    vip
    5.0

    3 reviews

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    It was a wonderful overall experience. Great food and mood setting. Waiter provided good selections from apps to drinks to entrees to dessert. Definitely a do over! .
    

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