Luna by Giada - Caesars Republic Scottsdale

Review summary

1. L

   Lindsay

   VIP

   Salt Lake City

   17 reviews

   5.0

   17 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The staff was warm and welcoming. They made sure our experience was a perfect one.
   

   Luna by Giada - Caesars Republic ScottsdaleResponded 1 day ago

   Thank you, Lindsay. We appreciate your review!
   

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2. M

   Mark

   Philadelphia

   12 reviews

   4.0

   12 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   $45 for a 1/4 pound of pasta with spicy sausage. It was very good, BUT WAY OVERPRICED! I am part Italian and have enjoyed hundreds of Italian restaurants in my 40-some years and this is the first Italian restaurant that did not put bread on the table to start the meal?? Is this something new?? They didn’t even bring bread when out meal came out. We had to ask for bread half way through dinner. Place wasn’t that busy either so not sure what was going on.
   

   Luna by Giada - Caesars Republic ScottsdaleResponded 2 days ago

   Hi, Mark. Thanks for taking the time to share your positive experience. We appreciate it!
   

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3. A

   Azadeh

   VIP

   Phoenix

   1 review

   1.0

   1 review

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 2

   I never leave any reviews and this is my first one ! I ordered chicken piccata, nothing complicated a very simple dish , they served me a very dry piece of fried chicken which was so hard to cut through it ! Very disappointed, will never dine there again
   

   Luna by Giada - Caesars Republic ScottsdaleResponded 2 days ago

   We sincerely apologize for the disappointing experience you had with our chicken piccata. It's clear that the dish did not meet our usual standards of quality and taste. We truly value your feedback as it helps us improve our service. We hope to have the chance to make things right and ensure a better dining experience for you in the future.
   

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4. OT

   OpenTable Diner

   Las Vegas

   1 review

   3.0

   1 review

   Dined 3 days ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 2

   I expected better seating and setting. A four-top on hard chairs with a view of the kitchen is not what I was expecting for the price. It was ok but I don't think we'll be back.
   

   Luna by Giada - Caesars Republic ScottsdaleResponded 2 days ago

   We truly value your input and appreciate you taking the time to share your experience with us. We're sorry to hear that the seating and setting did not meet your expectations. Your feedback is important to us as we continuously strive to improve our service. We would welcome the opportunity to discuss your experience in more detail and address your concerns. We hope to have the chance to make things right and provide you with a more satisfactory experience in the future.
   

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5. R

   Robert

   Phoenix

   7 reviews

   5.0

   7 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fabulous food and great service. Highly recommend for a nice evening out.
   

   Luna by Giada - Caesars Republic ScottsdaleResponded 3 days ago

   Hi, Robert. Thanks for taking the time to share your positive experience. We appreciate it!
   

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6. I

   IKE

   VIP

   Phoenix

   28 reviews

   4.0

   28 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   First visit to Luna was for Sunday brunch. Great looking open and modern space and nice patio with comfortable furniture and padded chairs, a detail often overlooked for patio dining. What really stood out was the service, our server Sarah really made the day and every other staffer we interacted with was also helpful and friendly. Food was just OK, some was cold, some was a little more basic than expected. Cocktail service was solid. Omelette I ordered was perfect.
   

   Luna by Giada - Caesars Republic ScottsdaleResponded 2 days ago

   Hi, Ike. We appreciate the kind words and are glad we could provide you with a positive experience!
   

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7. J

   Janet

   Atlantic City

   58 reviews

   4.0

   58 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and service! Our table was by the bar so it was a bit noisy. We waited 30 min beyond our reservation because it was quite crowded, however, champagne was offered to us while we waited. The evening was very comfortable and we enjoyed our night very much!
   

   Luna by Giada - Caesars Republic ScottsdaleResponded 3 days ago

   Hi, Janet. Thank you so much!
   

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8. a

   andrea

   Atlantic City

   2 reviews

   4.0

   2 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Fox was delicious. My entree came out little cold. But they said gave me new one. They ended giving me dessert on them .
   

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   Luna by Giada - Caesars Republic ScottsdaleResponded 3 days ago

   Thank you, Andrea. We appreciate your review!
   

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9. B

   Bob

   VIP

   Phoenix

   65 reviews

   5.0

   65 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fun happening place, great food, memorable dinner.
   

   Luna by Giada - Caesars Republic ScottsdaleResponded 3 days ago

   Thank you, Bob. We appreciate your review!
   

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10. A

    Andy

    Phoenix

    11 reviews

    3.0

    11 reviews

    Dined 4 days ago

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 2

    Disappointed on a special occasion. Service was slow, food was just okay but very overpriced. Server confused wine and was not friendly.
    

    Luna by Giada - Caesars Republic ScottsdaleResponded 2 days ago

    Your feedback is important to us, and we sincerely appreciate you taking the time to share your experience. We are deeply disappointed to hear that your special occasion at Luna By Giada did not meet your expectations. We apologize for the slow service, the confusion with the wine, and the unfriendly demeanor of our server. This is not the standard of service or quality we strive to maintain and we hope to have a chance to serve you better in the future.
    

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