Luogo

Review summary

1. T

   Tammy

   Pittsburgh3 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service was exceptional... especially from our waiter, "E". All staff collectively attend to your every need be it seating, re-filling water, cleaning off table crumbs, bagging leftovers, etc. High marks for service!! And the food was fabulous to boot! Go here and leave impressed.
   

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2. W

   William VIP

   Nashville131 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding restaurant in every way. Enjoyed our evening.
   

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3. S

   Spike VIP

   Nashville2 reviews

   3.0

   Dined 5 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   On a nice rainy nice Valet was located no where near the front door. We ordered everything at once and still took over 2 hours. Just kept getting forgotten about I guess.
   

   LuogoResponded 3 days ago

   Hello Spike, Thank you for your feedback regarding your recent experience. We apologize for the inconvenience with the valet service and the longer wait time. Your suggestions are valuable, and we will certainly look into improving our process. We're glad to hear you enjoyed the food, but we regret that the service did not meet your expectations. We appreciate your input and hope to provide you with a better experience in the future. I would like to hear more about your experience. Please reach out at b r a n d o n @ l u o g o r e s t a u r a n t . c o m Best regards, Brandon Lucas, Service Manager - Luogo
   

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4. D

   Dana

   San Francisco2 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   We went here for our anniversary. Food was phenomenol. We had foccacia bread and arancini for appetizers which were both excellent. Next up we had the Duck Papparedelle and Sausage and Peppers for our main course. We both had desserts as well. Everything was so tasty. While service was fantastic, they checked on us a bit much and made us feel rushed and it was tough to maintain a conversation. We will definitely go again though and recommend to friends and family.
   

   LuogoResponded 3 days ago

   Hello Dana, Thank you for sharing your anniversary experience with us! We’re glad to hear you enjoyed the food, particularly the focaccia, arancini, and main courses. We appreciate your feedback regarding the service and will take it into consideration for future visits. Thank you for recommending us, and we look forward to welcoming you back! Best, Brandon Lucas, Service Manager - Luogo
   

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5. J

   Jackie

   Las Vegas1 review

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing dinner! So happy we found this place! Top notch service. Thank you Mateo and team!
   

   LuogoResponded 6 days ago

   Hello Jackie, Thank you for your wonderful feedback! We're thrilled to hear that you had an amazing dinner and experienced top-notch service from Mateo and the team. We appreciate your support and look forward to welcoming you back soon! All the best, Brandon Lucas, Service Manager - Luogo
   

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6. J

   Jennifer

   Nashville1 review

   5.0

   Dined on April 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was incredible, service was even better than that
   

   LuogoResponded 6 days ago

   Hello Jennifer, Thank you for your kind words! We're thrilled to hear that you found our food incredible and that the service exceeded your expectations. We look forward to serving you again! Best regards, Brandon Lucas, Service Manager - Luogo
   

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7. R

   Rick VIP

   Nashville1 review

   5.0

   Dined on April 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience at the restaurant on s Tuesday night
   

   LuogoResponded 6 days ago

   Hi Rick, Thank you for sharing your experience! We’re glad to hear you had a great time with us on Tuesday night. We hope to see you again soon. Best, Brandon Lucas, Service Manager - Luogo
   

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8. C

   Christine

   Atlanta1 review

   5.0

   Dined on March 31, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   One of the best Italian restaurants in Nashville hands down
   

   LuogoResponded 3 days ago

   Hi Christine, Thank you for your wonderful compliment! We're thrilled to hear that you consider us one of the best Italian restaurants in Nashville. We appreciate your support and look forward to welcoming you back! Best regards, Brandon Lucas, Service Manager - Luogo
   

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9. R

   Roger

   Orlando9 reviews

   4.0

   Dined on March 30, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Service was exceptional. Drinks were great. Food was delicious.
   

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10. T

    Traci

    Philadelphia15 reviews

    1.0

    Dined on March 30, 2025

    1. Overall 1
    2. Food 4
    3. Service 3
    4. Ambience 2

    We reserved for my husbands 70th birthday. Initially we were going to be 10 ppl & phoned 2 weeks prior to increase to 12. They would not accommodate & blamed us for miscommunication Reservation was for 7:30 & were not seated until after 8. They said thru could only seat 10 of us & the other 2 would have to sit elsewhere! Also they declared that if we were 12 , then we would be charged a minimum of $85 per person, so 2 of our guests left ☹️. The round table we were seated, the waitstaff could not teach all of us do we basically did their job of passing drinks, meals… The manager & hostess were EXTREMELY RUDE & did nothing to help. I was embarrassed for my guests & put a huge damper on what was to be a very special occasion. Will NEVER return nor recommend!
    

    LuogoResponded on March 31, 2025

    Hello Traci, I’m very sorry to hear about your experience. It’s important to us that special occasions are memorable for the right reasons. I want to clarify that while we strive to accommodate changes, your reservation for 10 was noted, and when you arrived with 12, we were unable to seat all guests together due to the demands of the evening. Our minimum spend for larger parties is a standard practice in many restaurants. Regarding your additional feedback, our staff was nothing but kind and hospitable including the management and for you to fabricate otherwise is inappropriate. Our team is here to create a positive dining experience, and we did deliver but thank you so much for sharing. Best regards, Brandon Lucas, Service Manager - Luogo
    

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