Luogo

Review summary

1. J

   Jennifer

   Nashville1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was incredible, service was even better than that
   

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2. R

   Rick VIP

   Nashville1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience at the restaurant on s Tuesday night
   

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3. R

   Roger

   Orlando9 reviews

   4.0

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Service was exceptional. Drinks were great. Food was delicious.
   

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4. T

   Traci

   Philadelphia15 reviews

   1.0

   Dined 4 days ago

   1. Overall 1
   2. Food 4
   3. Service 3
   4. Ambience 2

   We reserved for my husbands 70th birthday. Initially we were going to be 10 ppl & phoned 2 weeks prior to increase to 12. They would not accommodate & blamed us for miscommunication Reservation was for 7:30 & were not seated until after 8. They said thru could only seat 10 of us & the other 2 would have to sit elsewhere! Also they declared that if we were 12 , then we would be charged a minimum of $85 per person, so 2 of our guests left ☹️. The round table we were seated, the waitstaff could not teach all of us do we basically did their job of passing drinks, meals… The manager & hostess were EXTREMELY RUDE & did nothing to help. I was embarrassed for my guests & put a huge damper on what was to be a very special occasion. Will NEVER return nor recommend!
   

   LuogoResponded 3 days ago

   Hello Traci, I’m very sorry to hear about your experience. It’s important to us that special occasions are memorable for the right reasons. I want to clarify that while we strive to accommodate changes, your reservation for 10 was noted, and when you arrived with 12, we were unable to seat all guests together due to the demands of the evening. Our minimum spend for larger parties is a standard practice in many restaurants. Regarding your additional feedback, our staff was nothing but kind and hospitable including the management and for you to fabricate otherwise is inappropriate. Our team is here to create a positive dining experience, and we did deliver but thank you so much for sharing. Best regards, Brandon Lucas, Service Manager - Luogo
   

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5. J

   Jordan

   Nashville1 review

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding experience. Food was amazing. Will be back
   

   LuogoResponded 4 days ago

   Hello Jordan, Thank you for your kind words! I'm delighted to hear that you had an outstanding experience and enjoyed the food. We look forward to having you back for another great meal soon! Best regards, Brandon Lucas, Service Manager - Luogo
   

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6. L

   Layni VIP

   Los Angeles7 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a great experience here! Can’t recommend it enough!
   

   LuogoResponded 4 days ago

   Hi Layni, Thank you for your generous review and recommendation! I'm thrilled to know you consistently have a great experience with us. We appreciate your support and look forward to welcoming you back soon! All the best, Brandon Lucas, Service Manager - Luogo
   

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7. K

   Kathleen VIP

   Nashville3 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was delicious and combined with the attentive service (for our party if 7) makes Luogo a winner. We’ll be back!
   

   LuogoResponded 4 days ago

   Hi Kathleen, Thank you for your fantastic review! I'm thrilled to hear that you enjoyed the food and that our team provided attentive service for your group. I will make sure to pass along your compliments to the staff who worked that evening. We look forward to welcoming you back for another great experience! Best regards, Brandon Lucas, Service Manager - Luogo
   

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8. L

   Lucie VIP

   Nashville11 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a fabulous dinner at Luogo tonight to celebrate the birth of our twin grandchildren! Our server was very attentive and did a fantastic job. Dinner was delicious! Count on us to return soon!!
   

   LuogoResponded 4 days ago

   Hi Lucie, Thank you for celebrating such a wonderful occasion with us! I'm thrilled to hear that you had a fabulous dinner and that our server took great care of you. It means a lot to us to be part of your special moments, and we look forward to welcoming you back soon! Best, Brandon Lucas, Service Manager - Luogo
   

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9. a

   arlene VIP

   Palm Springs2 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My second time at this fabulous restaurant… The food is amazing, service, impeccable, ambiance, fun….I hope to return many times…
   

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10. J

    Jon VIP

    Nashville34 reviews

    4.0

    Dined 6 days ago

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 3

    2nd time here. Both visits were very good. I appreciate great service. Will return.
    

    LuogoResponded 5 days ago

    Hello Jon, Thank you for your loyalty and for sharing your experience! I'm glad to hear that both visits have met your expectations and that you appreciated the service. We look forward to welcoming you back for a third time! All the best, Brandon Lucas, Service Manager - Luogo
    

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