M.A.C. 24/7

Review summary

1. A

   Alaina

   Hawaii

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was delicious! We enjoyed the stuffed French toast with a beautiful garden view.
   

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2. A

   Aaron

   Hawaii

   14 reviews

   5.0

   14 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Enjoyed celebrating my wife's birthday with the weekend buffet. The seafood was exceptional fresh and tasty, only to be outdone by our server Elaine and Gary. Unequivocally the best hospitality demonstrated in this buffet-style dining setting. Definitely recommended!
   

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3. B

   Ben

   Hawaii

   5 reviews

   5.0

   5 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Overall it was good, Food was plentiful! Asking for a tea or water took forever, but I would return definitely return to the Hilton
   

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4. K

   Katherine

   Greater Boston

   7 reviews

   3.0

   7 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 2

   This wasn’t quite what I expected. The thanksgiving buffet offered a lot of selection, which was lovely, but the ambience in the hotel ballroom was a little like going to an awkward wedding. And it seemed like they were a little understaffed as the service was a bit slow. Overall, I was grateful for this take on a traditional thanksgiving dinner while we were vacationing in Honolulu.
   

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5. R

   Robert

   Dallas

   1 review

   3.0

   1 review

   Dined on November 24, 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 4

   The food was ok but not worth the price. The prime rib was the best part
   

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6. S

   Sharon

   Hawaii

   2 reviews

   5.0

   2 reviews

   Dined on November 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Thank you to the wonderful staff and especially Gary for the great service. We definitely will be back again!
   

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7. 伊藤

   Hawaii

   2 reviews

   4.0

   2 reviews

   Dined on November 11, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   予約通りに案内されて、お店の方も親切でした。モチパンケーキはもちもち食感でとてもおいしかったです。ロコモコはスタンダードな感じでおいしかったです。どちらもボリューム満点で食べ甲斐がありました。日本人観光客はいなくてアメリカンな感じが堪能できました。ごちそうさまでした。
   

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   M.A.C. 24/7Responded on November 21, 2024

   Aloha! Thank you for choosing to dine with us at M.A.C. 24/7 and for taking the time to share your positive feedback. We're happy to hear that you had a great experience at our restaurant and we appreciate your review. Mahalo!
   

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8. C

   Craig

   Hawaii

   1 review

   3.0

   1 review

   Dined on November 10, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Cocktail was made wrong. Water glass was cracked.
   

   M.A.C. 24/7Responded on November 13, 2024

   Aloha, Craig, and thank you for choosing to dine at our restaurant. We appreciate you taking the time to share your feedback as all reviews from guests help us improve. Mahalo for sharing. We sincerely apologize for the poor experience you had while dining with us. From the incorrect cocktail to the cracked water glass, we clearly missed the mark. Rest assured, we will be sharing your feedback with our team in order to improve. We understand the importance of enjoying a quality dining experience, and we're interested in learning more. We encourage you to reach out to us directly to make this situation better. Mahalo for your support and understanding. We hope to have the opportunity to welcome you back to our restaurant for a much-improved experience. Mahalo!
   

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9. D

   Donald

   Chicago

   1 review

   4.0

   1 review

   Dined on November 2, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Service and food was very good however, the cost of the buffet I thought was a bit steep at $79 per person. And the menu for non-buffet was very limited
   

   M.A.C. 24/7Responded on November 12, 2024

   Aloha, Donald! Thank you for choosing to dine with us and for taking the time to share your feedback. We're happy to hear that you enjoyed the service and food at our Prime Rib and Seafood Buffet. Mahalo for sharing your kind words. We appreciate your feedback regarding our buffet selection and ala carte menu. Thank you for sharing your review. Comments from guests help us improve our services and offerings for all. We will certainly be sharing your feedback with our culinary team. Thank you again for choosing to dine with us and for taking the time to share your review. We hope to have the opportunity to welcome you back to M.A.C. 24/7 soon for an even better experience. Mahalo!
   

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10. B

    Brandi

    Hawaii

    1 review

    3.0

    1 review

    Dined on October 20, 2024

    1. Overall 3
    2. Food 2
    3. Service 5
    4. Ambience 5

    After seeing M.A.C. 24/7 on social media we figured we had to try the new buffet. We were sadly disappointed with the food. The service was top notch and staff was super friendly. The sashimi and poke was fresh and good but most of the hot foods were disappointing. The pork loin was dry AF. Prime rib was really really fatty. We went mostly for the crab legs. The buffet is new and on social media influencers reviews they also had Dungeness crab legs but sadly they don’t serve Dungeness anymore only snow crab. This buffet has only been in service for a couple months and already changed menu items. alos sadly the crab legs were very very small. Probably won’t be back based on food alone.
    

    M.A.C. 24/7Responded on October 21, 2024

    Aloha, Brandi, and thank you for choosing to join us for our new Prime Rib & Seafood Buffet. We appreciate you taking the time to share your review as all feedback from guests helps us improve. Mahalo for sharing! It's disappointing to learn that you were underwhelmed by our buffet offerings. We understand the importance of enjoying a large selection of high-quality food during a buffet experience, and we're very sorry for missing the mark. Rest assured, we will share your feedback with our team to improve. Thank you again for choosing to dine with us and for taking the time to share your feedback. We hope to welcome you back to M.A.C. 24/7 soon for an even better experience. Mahalo!
    

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