Macellaio RC South Kensington

Review summary

1. M

   Marcello

   London

   1 review

   5.0

   1 review

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I went with my wife for her birthday. Staff was extremely welcoming. Food was amazing. We ordered Lardo with bread, Carpaccio all’italiana, steak with roasted potatoes and carrots and two dessert chocolate cake and rose apple with salted caramel syrup which were not on the menu. Amazing; and great price for the quality of the food.
   

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2. C

   Constantine

   VIP

   London

   14 reviews

   5.0

   14 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a pleasure visiting here, especially when after the best steak in a unique and relaxed environment. Today we shared a 1.1 kg Fiorentina between 4 accompanied by tomatoes salad, spaghetti with tomato and basil and broccoli, having had bone marrow, anchovies on toast, and carpaccio with rocket and reggiano to start. Our hostess, Sophia, was first class, bubbly, knowledgeable, and kind (even to our 2 small pooches). Await my next protein fix and will def be back 💯🙏🏾🫶🏾
   

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3. M

   Mark

   VIP

   Kent

   7 reviews

   5.0

   7 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic food, service and ambience! Definite place to go!
   

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4. A

   Aurelien

   London

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Probably the best steak I’ve had in London, cooked to perfection. All other plates were amazing too, simple yet adequately authentic and divine to eat. Ambiance and room made it special to eat in. Great service. Just a shame they were out of tomahawk, will have to come another day to try.
   

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5. B

   Butch

   London

   1 review

   4.0

   1 review

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 3

   After a very unusual welcome from the three greeters who seemed to be very focussed on relaying how busy and important they were by generally ignoring us. We were eventually acknowledged and told that our table was told ready as the existing customers hadn’t paid their bill and therefore we would have to wait at the entrance as the bar was occupied and therefore we could not wait there. Eventually our greeter took us to our table and asked if we’d like some water to which we replied yes and no water came. Once we identified our waitress we reordered our water and food at once as she was clearly run off her feet. Her manner under the stress was commendable even though she was overwhelmed with the sheer amount she had on she was professional, polite, courteous and maintained her upselling requisite. It was concerning that all the greeters in suits did not muck in and help the waitress they just scolded her and told her she needed to manage her tables better. The scolding was in front of diners. This was not necessary as she was doing all one waitress could possibly do and it showed extremely poor and unprofessional line management. It was a very clear case of ‘too many chiefs.’ Coming from a food retail background with over 20 years experience as an operations director for a number of high end restaurant groups I could see that the middle management needs retraining in line management, customer service, high volume period management and ultimately realising they are not above any role in that restaurant. Outside of this the food and wine were 5 star and we will come again. I hope this feedback gets relayed in a productive and positive way with a view to improve. The free limoncellos we were given at the end would have been better offered to the waitress that had worked so hard all night and not been appreciated.
   

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6. M

   Melissa

   Orange County

   6 reviews

   4.0

   6 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   Food was amazing. Phenomenal quality beef, fantastic sides, wonderful desserts. Unfortunately, service felt a bit pretentious and not as welcoming as I would have liked, so it put a damper on the experience. I would probably return next time we stay in the area, but I would modify my expectations.
   

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7. s

   steph

   London

   1 review

   5.0

   1 review

   Dined on February 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   the food was fantastic and the stagg very friendly, they well deserved £30 tip and ive also left 5 star review on trip advisor i will defo come back here
   

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8. L

   Luca

   London

   2 reviews

   5.0

   2 reviews

   Dined on February 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always happy to go out for a metal at macellaio. Being italian i can appreciate everything they stand for.
   

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9. E

   Elena

   London

   1 review

   5.0

   1 review

   Dined on February 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious food and great experience! Will come back for sure
   

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10. B

    Ben

    London

    6 reviews

    5.0

    6 reviews

    Dined on February 1, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    From the moment we arrived, the service was amazing, we were greeted with a glass of bubbles and sat on the butchers table, then had lovely tartare and Parma ham. And then on to the main event, there were 4 of us so we had 1.2kg steak in the bone, it was cooked to perfection.
    

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