Mackenzie's

Review summary

1. S

   Sandra

   London

   2 reviews

   3.0

   2 reviews

   Dined today

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 4

   Perfect except for front of house . He was extremely rude, thought the night was about him. A power junkie. NOT a great way to start a meal. Thank god for the excellent service. The menu needs updating from the day time to night time menus , otherwise food and service was great.
   

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2. H

   Hans

   Dublin

   2 reviews

   4.0

   2 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   Very friendly and pleasant staff! Food (we had „Crab, Squid & Shrimp Pasta“ + „Chicken Milanese“) was very tasty and in generous portions! Was our first visit here but definitely not the last!
   

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3. F

   Fahey

   Shropshire

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   My seating requests were followed making it very comfortable with a child.
   

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4. l

   lisa

   New York City

   2 reviews

   4.0

   2 reviews

   Dined on November 15, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Our second time at Mackenzie’s and the food is good the staff are pleasant and a great place to eat before going to the Aviva
   

   Mackenzie'sResponded 7 days ago

   Dear Lisa, Thank you so much for your review - we are delighted to hear that you had a great experience at Mackenzie`s. We hope to welcome you back again soon! Kind Regards, Mackenzie`s
   

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5. N

   Niamh

   Dublin

   24 reviews

   vip
   4.0

   24 reviews

   Dined on November 12, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Really enjoyed our meal here. Service was decent and food menu was diverse enough to please everyone in our party
   

   Mackenzie'sResponded on November 15, 2024

   Dear Niamh, Thank you so much for your review - we are delighted to hear that you had a great experience at Mackenzie`s. We hope to welcome you back again soon! Kind Regards, Mackenzie`s
   

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6. M

   Marian

   Dublin

   1 review

   5.0

   1 review

   Dined on November 11, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a lovely meal prior to going to Bord Gais. All staff lovely especially Thomas our waiter. Will definitely go again.
   

   Mackenzie'sResponded on November 15, 2024

   Dear Marian, Thank you so much for your review - we are delighted to hear that you had a great experience at Mackenzie`s. We hope to welcome you back again soon! Kind Regards, Mackenzie`s
   

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7. L

   Laury

   Dublin

   1 review

   3.0

   1 review

   Dined on November 9, 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 2

   Overall ok but would have be nice to have our preferred requirement for table specially because the type of table we wanted wasn’t booked and empty all long we where there. Even when we asked they told us they will check but never get back to us and rush us in the back of the restaurant
   

   Mackenzie'sResponded on November 15, 2024

   Dear Laury, Thank you so much for your review - you wrote a request for a booth and you were seated at a nice window booth/couch table suitable for the size of your reservation - the round booths accommodate 6 or more guests, apologies for the inconvenience. Kind Regards, Mackenzie`s
   

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8. H

   Harriet

   Dublin

   4 reviews

   5.0

   4 reviews

   Dined on November 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Perfect pre theatre meal, with delicious cocktails, food and a lovely waitress. Thanks all.
   

   Mackenzie'sResponded on November 15, 2024

   Dear Harriet, Thank you so much for your review - we are delighted to hear that you had a great experience at Mackenzie`s. We hope to welcome you back again soon! Kind Regards, Mackenzie`s
   

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9. l

   laura

   Dublin

   1 review

   4.0

   1 review

   Dined on November 9, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Staff and food absolutely amazing! Couldn't fault in any way. Unfortunately the ladies bathrooms really really need serious attention, blocked toilets and sinks and very poor working hand dryer. Such a pity to let the restaurant down.
   

   Mackenzie'sResponded on November 15, 2024

   Dear Laura, Thank you so much for your review - we are delighted to hear that you had a great experience at Mackenzie`s. We hope to welcome you back again soon! Unfortunately our current bathroom systems cannot cope with the high volume of usage all at the same time during the pre-theatre rush as our water-flow system is connected to the large apartment building complex above us but this is being looked at centrally and we are hoping for a solution in the near future, apologies for the inconvenience caused. Kind Regards, Mackenzie`s
   

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10. N

    Nikunj

    Dublin

    2 reviews

    1.0

    2 reviews

    Dined on November 8, 2024

    1. Overall 1
    2. Food 1
    3. Service 2
    4. Ambience 2

    Avoid this place. Go to Milanos next door instead! We ordered a pizza and chicken pasta for dinner. The pizza was undercooked and the pasta sauce was sweet. I asked for some Parmesan cheese to sprinkle over my pizza after it arrived. Was surprised/annoyed to see that charged as extra on the bill (the waiter didn't tell us it would be extra, and this is the first time I've been charged for Parmesan cheese). We got an ice cream bowl to share, and they forgot the chocolate ice cream scoop (the other two were vanilla and strawberry). The place is pricey enough but the food isn't great. And it was completely empty on a Friday night, that says it all. Won't go back again. Poor food and poor value for money.
    

    Mackenzie'sResponded on November 15, 2024

    Dear Nikunj, We are disappointed to hear that we did not live up to our usual high standards on this occasion. Hope you give us another chance for an improved visit in the near future! Kind Regards, Mackenzie's
    

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