Mac's Chophouse

Review summary

1. B

   Bill

   Atlanta Metro

   13 reviews

   vip
   3.0

   13 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   Usually a fantastic experience, this visit not so much. 1. Service was slower than usual, took awhile to get water, drinks, attention, etc. 2. Appitizers were not hot, barely warm. entree's came out staggered, and again barley hot enough. (Desided not to send back, because again the extend waiting time). 3. Finally and the absolute thing that made this experience not a good one. They sat us under a fan; we asked the hostess if she could turn it down, 20 minutes later we asked the waiter if they could turn it down, a period of time later, I asked the manager if he could turn it down. It is the opioion of the table that they literally turn it up hgher, we ate brunch with jackets on.
   

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2. B

   Bob

   Atlanta Metro

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   As frequent diner's of Mac's Chophouse and Mac's Raw Bar, we were greatly dissatisfied with this recent visit. We had a reservation for 8:30 and were not sat until 9:00pm. We had made reservations for a standard table, the host team attempted to seat us at a bar table once to expedite our service, which we politely declined, and then took us to our actual table which happened to be another bar top, which we politely refused. Once finally seated at a table, we sat thirsty without even water for another 10 minutes. We were able to put in an order for cocktails they arrived about the same time as our first glass of water 15 minutes after being seated. We quickly realized that one of the drinks was incorrect. No wait staff was around to be seen, so I went to the manager for quick resolution. He did quickly correct the drink. Our appetizer was served, and was great. As we were finishing appetizers, our server was cleaning the table and removed my wife's half full cocktail, placing it on the dirty dishes. I had to tell him that she wasn't finished, as he was offering us more cocktails, meanwhile my water glass was empty again... He then removed my plate which I was actually actively eating from. Our food arrived and we were offered yet another chance to purchase cocktails, while our water glasses were empty... The sides were amazing, however our steak was bland and lacked seasoning compared to previous experiences. Meanwhile, a karaoke experience started up next to us with a group of boisterous men singing songs loudly like "Sweet Caroline" and "You've Lost That Loving Feeling" and went on for 5-6 songs before management asked them stop. I have heard from several family and friends, that they have experienced very poor service at Mac's two Marietta restaurants over the last couple months. I am not sure if they are focused on their new restaurant that is under construction, but improvements at existing locations are needed first before opening another one.
   

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3. A

   Austin

   Atlanta Metro

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great experience, we loved the food and service. Will prefer to be at a regular table over a high top next time, but will be back!
   

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4. C

   Christina

   Atlanta Metro

   4 reviews

   4.0

   4 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 3

   The restaurant was packed. We had reservations for my husband’s birthday. The bar upstairs was full of patrons not in dress code. It was so loud it was hard to talk. I know it’s the holiday season but it was clear they overbooked. We were even told with our reservations they couldn’t seat us on time because people weren’t leaving as they anticipated. Our waiter was overwhelmed. We did not get regular attention, we didn’t even hear the specials, his large party table was attended to more frequently. For the same money Bones in downtown does a much better job. The food was good but for a special experience it was a miss.
   

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5. P

   Paul

   Los Angeles

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Incredible steaks, FRESH raw seafood, and impeccable service!! Hands down this was one of the best dining experiences we have ever had. If you are looking for a top notch meal with a home town feel, do you self a favor and book it!!!
   

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6. T

   Traci

   Atlanta Metro

   56 reviews

   5.0

   56 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Mac's is consistently a great place to go, especially for special occasions. We love that we can get an incredible steak or fresh seafood every time. The grouper and ribeye caps are our favorites. They also offer a super fun tea party experience a few times a year. My friends and I love to attend these for a fun girls afternoon. The raw bar side is a bit more of a relaxed atmosphere which is perfect for a casual lunch, while the chop house offers the more formal dining experience. Both are exceptional. Parking on Marietta Square is a bit frustrating, so I recommend an early reservation time to avoid having to pay for parking.
   

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7. B

   Bill

   Dallas

   3 reviews

   5.0

   3 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I dine @ Mac’s frequently and used the holidays as an opportunity for my work team to experience Mac’s - as usual the experience is as spectacular!!! The food was excellent and was oniy exceeded by the service staff we received!!! Well done!!
   

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8. F

   Faye

   Atlanta Metro

   3 reviews

   3.0

   3 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   Too pricy for the amount of food ordered. Very loud!it is shameful for Mac’s to charge a fee for customers to use a credit card! Most senior citizens are not comfortable carrying cash. It might be a good idea to rethink these charges. By the way my family have eaten at Mac’s sine opening.
   

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9. H

   Haley

   Atlanta Metro

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My family and I had an amazing experience here! Reggie was, without a doubt, the best waiter we’ve ever had. The food was delicious, the drinks were outstanding, and the service was exceptional. I was celebrating my graduation, and the team at Mac’s Chophouse went above and beyond to make it a truly unforgettable day!
   

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10. J

    Jeannine

    Atlanta Metro

    19 reviews

    vip
    5.0

    19 reviews

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Amazing food and service! We had a ladies night out and all commented on how fantastic the food and atmosphere were. Book a table here, you will be very pleased!
    

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