Malone’s – Hamburg

Review summary

1. J

   Jacob

   Louisville

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food amazing waiter and an awesome atmosphere
   

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2. J

   James

   VIP

   Louisville

   28 reviews

   4.0

   28 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Dinner was good. Server was attentive. Food was alot. Dinner took two hours. Was busy.
   

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3. V

   Vonda

   Louisville

   3 reviews

   3.0

   3 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Steak was tough and not flavorful. Outside was burnt hard. Service was not as good as it had been in the past.
   

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4. G

   Gina

   Louisville

   3 reviews

   5.0

   3 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always great. Their bussel sprouts are the things dreams are made of
   

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5. A

   Ashley

   Louisville

   3 reviews

   5.0

   3 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waitress, Angel was awesome! We never had an empty drink. She was so nice and always made sure we had everything we needed!
   

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6. A

   Amber

   Louisville

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As always, it was excellent service and amazing food!
   

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7. P

   Paul

   Austin

   4 reviews

   5.0

   4 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Awesome as always! My favorite restaurant anywhere!
   

   Malone’s – HamburgResponded 6 days ago

   Paul, Thank you for your recent visit and 5-star review. Our team strives to provide 100% guest satisfaction, 100% of the time, and it is wonderful to hear you enjoyed your visit. We appreciate you dining with us and hope to serve you again soon.
   

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8. L

   Lori

   Louisville

   1 review

   5.0

   1 review

   Dined on February 17, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great food…great service! Malone’s never disappoints! The salad and bread are always a highlight for me!
   

   Malone’s – HamburgResponded on February 17, 2025

   Lori, Thank you for your recent visit and 5-star review. Our team strives to provide 100% guest satisfaction, 100% of the time, and it is wonderful to hear you enjoyed your visit. We appreciate you dining with us and hope to serve you again soon.
   

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9. OT

   OpenTable Diner

   Chicago

   2 reviews

   1.0

   2 reviews

   Dined on February 16, 2025

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 3

   Let me start by saying I’m a loyal Malone’s customer and it’s ALWAYS our choice in Lexington- we’ve been I’m sure nearly 100 times. I’m also not one to be unreasonable at a restaurant, as I know food service is hard work and some are impossible to please! However, we dined at Malone’s Hamburg last night to celebrate two friends’ engagement and it was very disappointing. I will start by saying there was a miscommunication from the kitchen about being out of what I ordered - but he and the manager apologized profusely and comped my meal - which I VERY MUCH appreciated and don’t expect anything more than that. Simple mistakes happen and This review has nothing to do with that incident! However there were many other things that led to an overall disappointing experience, especially when celebrating an engagement. One of my friends wouldn’t ever dream of complaining in a restaurant no matter what, and wouldn’t let me say anything for her, but her sirloin was inedible. She can’t eat anything less than medium and what she received was a rare steak. (Way too tall - impossible to cook correctly in the center) so her entire steak was literally wasted. The blue crab linguini was extremely fishy for a nicer restaurant, the Mac and cheese had no flavor whatsoever, (think “milk sauce”) and the waiter’s assistant was CONSTANTLY trying to remove things from our table, (which can be a nice gesture to create space but it was really excessive) I realize sometimes there is just an off night, and these things could be expected at a cheap chain steakhouse, but when you choose to celebrate at a place like Malone’s it’s disappointing when seemingly nothing goes right. After countless trips to each of the 3 Lexington locations, it will be quite a while before we return. Next time we will most likely opt for Carson’s or even Tony’s downtown.
   

   Malone’s – HamburgResponded on February 17, 2025

   Guest, Thank you for sharing your experience; we value your feedback as it allows us to improve. A member of our team would like to contact you regarding your experience and have requested your contact information via direct message. We hope to connect with you soon.
   

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10. J

    Jeff

    Louisville

    5 reviews

    5.0

    5 reviews

    Dined on February 16, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Always top notch. Service always on point and good even better.
    

    Malone’s – HamburgResponded on February 17, 2025

    Jeff, Thank you for your recent visit and 5-star review. Our team strives to provide 100% guest satisfaction, 100% of the time, and it is wonderful to hear you enjoyed your visit. We appreciate you dining with us and hope to serve you again soon.
    

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