Mama C

Review summary

1. C

   Camilo

   Montreal

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Beautiful location, service was excellent. Food 8.5/10, pleased with all choices. Overall recommend.
   

   Mama CResponded 1 day ago

   Thank you for sharing your experience! We’re delighted you enjoyed the beautiful location, excellent service, and your food selections. We’re glad we could meet your expectations. We look forward to welcoming you back soon!
   

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2. L

   Lourdes

   Montreal

   2 reviews

   1.0

   2 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   I would give (Negative 5 rating if I can) - 5 for this Restaurant. I have 10:00 AM to 11:00 AM reservations for Christmas brunch. When we arrived (around 10:14AM) the greeter name Ella (she’s straight up racist) told us that the kitchen is closed, didn’t acknowledge or check my reservation whatsoever. She let us have a seat but indicated that we can have coffee and wait until 11:30AM for lunch time. We got our coffee and orange juice but no one give us menu. 11:10 AM few people walked in, got seated next to our table got menu and their brunches. Meanwhile, we are still waiting and finally approached her to get a menu. Gave us menu but not impressed on how she lied to us, after witnessing those people got their brunch but not us. How offensive and racist the staff in this restaurant can be!? I will never recommend and ever go back! The worst experienced and for the price of their food it’s not worth it to come here! If you are Asian and doesn’t speak French! Do not come here! You will get treated like crap!
   

   • 

   Mama CResponded 1 day ago

   Hello Mrs Lourdes, Thank you for bringing this to our attention. We are deeply sorry for your experience and the feelings it caused. We take allegations very seriously and will immediately investigate this matter to ensure that all guests feel welcome and respected at our establishment. Providing excellent service and hospitality to every guest is our top priority, and it is clear that we fell short during your visit. Please know that we are committed to addressing these issues and ensuring that they are resolved. If you would be willing to provide further details, we invite you to contact us directly and ask to speak with me directly. We hope to hear from you very soon. Boris Campergue F&B coordinator
   

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3. M

   Marquis

   Montreal

   3 reviews

   3.0

   3 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Service assez froid de la part de notre serveuse. Elle était portée à nous parler en anglais au lieu de français, elle se reprenait et était peu souriante. La vinaigrette servie avec la salade et les calmar grillés était vraiment trop épicés . La serveuse nous a fait part que ce n’était pas la première fois qu’elle avait ce commentaire. Elle était pour en informer le chef. Il y a eu plus d’une trentaine de minutes entre notre entrée et notre plat principal. Il semble y avoir eu un oublie !!!!! Rien ne nous a été offert pour compenser.
   

   Mama CResponded 1 day ago

   Merci d’avoir partagé votre expérience. Nous sommes sincèrement désolés d’apprendre que votre visite n’a pas été à la hauteur de vos attentes, notamment en ce qui concerne la qualité du service et l’attente entre les plats. Soyez assuré que vos commentaires seront transmis à l’équipe afin d’améliorer nos services et de prévenir de telles situations à l’avenir. Nous espérons que vous nous donnerez une autre chance de vous offrir une expérience plus agréable et à la hauteur de vos attentes. Merci encore pour votre retour, qui nous permet de nous améliorer.
   

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4. N

   Natalie

   Montreal

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Nous avons passé un excellent réveillon de Noël chez Mama-C. L’ambiance est chaleureuse et festive et nous avons énormément apprécié le fait que la musique n’était pas envahissante permettant aisément la conversation. La nourriture d’une fraîcheur irréprochable était succulente et le service des différents mezze a été fait à un rythme parfait pour nous. Malgré un restaurant complètement bondé, notre serveur était très attentionné. Nous y retournerons assurément!
   

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5. B

   Brett

   Greater Boston

   1 review

   2.0

   1 review

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 4

   Super slow service. I mean painfully so from the moment we sat down to the 30min wait for the bill. Food was good but when the salad was the best thing we ordered, the overall meal was below expectation. We ordered the $200 seafood tower and the crab was “warm” and very rubbery. Otherwise it was cold lobster, shrimp and some oysters. Then it took forever to get the bill after we were sitting there with no food, no drink for 30min my wife left to go walk around out front while I tried to flag down the one person who would look at me. Very disappointing.
   

   Mama CResponded 1 day ago

   Thank you for taking the time to share your feedback. We’re truly sorry to hear about your disappointing experience, especially with the slow service and the issues with the seafood tower. This is certainly not the standard we strive for, and we deeply regret that it impacted your evening. Your comments regarding the quality of the seafood and the lengthy wait for the bill have been noted and will be addressed with our team. We understand how frustrating this must have been and will work to ensure such situations do not happen again. We hope you’ll consider giving us another chance in the future to provide the excellent service and dining experience we aim to deliver. Thank you for bringing this to our attention.
   

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6. L

   Lise

   Montreal

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service, great food, it was Xmas'Eve, not to much noise, in one word everything was perfect, service, the people were nice, polite and did everything to please us.
   

   Mama CResponded 1 day ago

   Thank you for spending your Christmas Eve with us! We’re thrilled to hear that everything was perfect, from the food to the service and the atmosphere. It’s wonderful to know our team made your evening special. We hope to welcome you back again soon for another memorable experience!
   

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7. R

   Robert

   Montreal

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   Imaginative menu Great decor Pleasant service No complaints. 4.5/5 is very very good. And value was excellent! (5/5) Will return for sure : )
   

   Mama CResponded 1 day ago

   Thank you so much for your kind words! We're thrilled to hear that you enjoyed your time with us. Your satisfaction is our priority, and we're glad you found great value in your experience. We look forward to welcoming you back soon!
   

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8. A

   Angelica

   Montreal

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The entire staff was kind and professional. We ordered the clam pasta, filet mignon and the grilled octopus. The food had a beautiful presentation well and it was delicious.
   

   Mama CResponded 1 day ago

   Thank you for your kind words! We're so glad to hear that you enjoyed the dishes. It's wonderful to know that our staff made a positive impression with their service. We truly appreciate your feedback and hope to welcome you back soon for another great experience!
   

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9. E

   Eduardo

   VIP

   Toronto

   13 reviews

   5.0

   13 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We ordered Tyropita and octopus for entrée, both were fabulous. For main we ordered slow-cooked bone-in lamb shoulder, it was out of this world. Finally, for desert, we shared Tarte a l’orange and Tarte au Chocolat… incredibly good. The ambiance and atmosphere were amazing and we got excellent service. This is a place I will come back next time we’re visiting Montreal.
   

   Mama CResponded 1 day ago

   Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our dishes. We look forward to welcoming you back on your next visit to Montreal and continuing to provide you with a memorable dining experience!
   

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10. R

    Remy

    New York City

    1 review

    5.0

    1 review

    Dined 6 days ago

    1. Overall 5
    2. Food 4
    3. Service 1
    4. Ambience 4

    Bad service Food and check took forever to arrive
    

    Mama CResponded 1 day ago

    Thank you for sharing your experience. We're truly sorry to hear that the service did not meet your expectations. We strive to provide both excellent food and timely service, and we apologize for the delays you experienced. Your feedback is important to us, and we’ll be addressing this issue with our team to ensure a better experience next time. We hope to have the opportunity to welcome you again and improve your experience.
    

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