Mamey Miami

Review summary

1. OT

   OpenTable Diner

   Miami

   4 reviews

   vip
   3.0

   4 reviews

   Dined on November 17, 2024

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 3

   It was fine but not all that. Thank you very much !
   

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2. J

   JENNIFER

   New York City

   2 reviews

   5.0

   2 reviews

   Dined on October 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   The food was excellent and the manager went above and beyond. We can’t wait to go back!
   

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3. K

   Kevin

   Chicago

   8 reviews

   2.0

   8 reviews

   Dined on September 29, 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   I took my mother to Mamey for her birthday, and unfortunately, the experience was underwhelming. Despite mentioning the occasion during the reservation, it wasn’t acknowledged at all. The service was practically nonexistent—our waiter made no effort to make us feel welcome, and while the restaurant manager made rounds to check in on other tables, ours was noticeably skipped. The food was average at best. The short rib tacos were the highlight, but they were small and didn’t feel like good value for the price. Overall, the experience lacked the hospitality and attention we expected for such a special occasion.
   

   Mamey MiamiResponded on October 10, 2024

   Thanks for the feedback, Kevin. We're sorry to hear that your visit to Mamey Miami didn't meet your expectations. We understand how special occasions like your mother's birthday are meant to be remembered and we regret that we fell short. We appreciate your comments regarding our service and food. It's feedback like this that helps us improve. We hope to have the opportunity to serve you better in the future.
   

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4. L

   Laura

   Hawaii

   21 reviews

   4.0

   21 reviews

   Dined on September 28, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   We recently had lunch at Mamey restaurant during Miami spice month. I was pleasantly surprise the taquito appetizer was small but delicious, the short rib was excellent and the arroz con leche dessert was a crowd favorite. I had the meatball nonna and this dish was the only downside of the meal, it was flavorless and the sauce was too thick. I will definitely dine here again but will be careful as to what I order.
   

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5. g

   ginny

   Miami

   13 reviews

   vip
   4.0

   13 reviews

   Dined on September 19, 2024

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 3

   Service was incredibly slow, even though restaurant was practically empty. One of the meals (meatballs) was brought to the table ice-cold. Another order of meatballs was perfectly hot. The order was correctly delivered (hot) after all the other diners had finished their entrees. Food was good but service in a nice restaurant like Mamey should never be so slow! Shame on them!
   

   Mamey MiamiResponded on October 10, 2024

   Hi Ginny, Thank you for taking the time to share your feedback. We're glad to hear that you enjoyed our food. However, we're truly sorry to hear about your experience with the speed of our service. We strive to provide a top-notch dining experience for all our guests and it seems we fell short during your visit. We appreciate your patience and understanding, and we'll definitely address this with our team to ensure it doesn't happen again. We hope you'll give us another chance to impress you with our service. Best, Mamey Management Team
   

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6. B

   Beverley

   Miami

   20 reviews

   vip
   4.0

   20 reviews

   Dined on September 14, 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   Having been going to Mamey since it opened, I prefer their former menu. I was disappointed that their wine options have been greatly reduced. However, the food and service are still good.
   

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7. S

   Samuel

   Miami

   1 review

   4.0

   1 review

   Dined on September 7, 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   Took my mother for a birthday lunch. The food was delicious and worth the wait because service took a long time. The restaurant was not busy, so it was a bit confusing why it was taking so long. Overall it was a good experience, the food was delicious!
   

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8. N

   Nirali

   Orlando

   8 reviews

   3.0

   8 reviews

   Dined on September 1, 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 5

   Nice vibe, service and decor but food was average. Steak wasn’t great. Dishes just needed more flavor.
   

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9. O

   Olga

   New York City

   13 reviews

   2.0

   13 reviews

   Dined on August 30, 2024

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 4

   Extremely disappointed- after having been when it first opened and enjoyed a wonderful menu - now it’s quite disheartening- the food was worst than mediocre- dessert was blah (arroz con leche) truly lacked flavor! Not worth the expense- never again!
   

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10. TD

    TaniaDenise

    Miami

    7 reviews

    1.0

    7 reviews

    Dined on August 26, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 3

    Experience was very underwhelming. I had heard great things about this restaurant and was so excited to try it. It took a while for a server to reach our table. Our food came cold. They took back our parmesean fries that were cold and soggy and once we got them back, they were still cold. Most of the food had no flavor. It was just very underwhelming, I expected with a new chef in the building to be blown away
    

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