Maple & Ash - Scottsdale

Review summary

1. A

   Adam

   Los Angeles

   29 reviews

   5.0

   29 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time here and will definitely be back! Splurged on the "I don't give a F@#k menu and was not disappointed. Course after course was far beyond expectations. Service was top notch and drinks were crafted well. Highly recommend this experience!
   

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2. J

   James

   New York City

   3 reviews

   3.0

   3 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   Service was great. Seems like they create a show of great service to mask the choice cut steak they use.
   

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3. M

   McKinley

   VIP

   Naples

   10 reviews

   5.0

   10 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This restaurant was such a vibe!! The staff were all so very lovely and friendly. We had incredible service. The food is amazing! Would highly recommend!
   

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4. S

   Suzanne

   Dallas

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Sean served us and Evan was our sommelier. Food was excellent and the service was the best we’ve experienced in a very long time. Even Brian was on it and attentive to every request or need. Highly recommend!
   

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5. D

   Dylan

   Phoenix

   1 review

   2.0

   1 review

   Dined on February 16, 2025

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 2

   Me and my girlfriend went for our 2 year anniversary. They didn’t do anything special for it which we shouldn’t have expected but we did since we heard such great things about the restaurant, especially after seeing the desserts with candles and the customized menus. Which to be fair we may had to pay more for them, we don’t know as it was our first time here. We both work in the restaurant industry and are very easy going and understanding however we saw our server about 3 times, she never introduced herself and it took 15 minutes to refill our guests sodas after we had to ask. She asked if we were celebrating and we told her our anniversary, then she asked for our names. That’s all we got. Wasn’t the most attentive service that you would expect at a high end restaurant especially with the prices we payed. It was very loud which may be because it was brunch time but I could barely hear my girlfriend sitting right next to me. The food was absolutely amazing and came out reasonably quick. I would love to go back because the food was so good and maybe our server was just having an off day, just disappointing we didn’t get the service we should have received especially celebrating something special.
   

   Maple & Ash - ScottsdaleResponded 6 days ago

   Dylan, thank you for choosing to celebrate your anniversary here. We are pleased to know you and your girlfriend enjoyed our food so much. However, we are truly sorry if we missed the mark with our service. That's very unusual to hear as we always aim to provide attentive and friendly service. We will look into what happened and make sure it is not recurring. We would love the opportunity to make it up to you. Please contact us with your reservation name and date, as well as the best way to reach out to you. We'd like to apologize directly, make sure what happened is not recurring, and see what we can do to earn another visit from you. Thank you, and we hope to hear from you. The Maple & Ash Scottsdale team
   

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6. j

   janice

   VIP

   New York City

   19 reviews

   5.0

   19 reviews

   Dined on February 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a pleasure to dine at M&A. Food and service never disappoints.
   

   Maple & Ash - ScottsdaleResponded 6 days ago

   Janice, thank you for your continued support. We're so pleased to know you always enjoy your visits, and we look forward to serving you often in the future!
   

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7. C

   Christopher

   Phoenix

   1 review

   5.0

   1 review

   Dined on February 13, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   One of the best dining experiences my wife and have had. Highly recommended!
   

   Maple & Ash - ScottsdaleResponded 1 day ago

   That's great to hear, Christopher. Thank you so much for your very kind words and we're happy to know you and your wife enjoyed your visit. We look forward to serving you again soon!
   

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8. J

   Jamie

   VIP

   Phoenix

   11 reviews

   2.0

   11 reviews

   Dined on February 9, 2025

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 2

   Was there for brunch for my friend and I’s bday and it felt rushed the entire time . Food was great and I don’t like how they take your bottle away to chill it . Should leave on the table , it’s not Covid days anymore .
   

   Maple & Ash - ScottsdaleResponded on February 13, 2025

   Hi Jamie. Thank you for your brunch birthday visit. We are glad you enjoyed your food, but we apologize if you felt rushed. That's not the kind of experience we aim to deliver, as we always want our guests to enjoy a meal at their own comfortable pace. We will certainly address this with the team. We also appreciate your feedback regarding the wine, and in the future, we'll ask guests which they prefer. Hopefully we'll have the chance to serve you again someday, and please ask for a manager next time you are in so we can apologize directly and make sure you have an excellent dining experience. The Maple & Ash Scottsdale team
   

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9. n

   nailah

   Atlanta

   1 review

   5.0

   1 review

   Dined on February 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience! The name on the menu was such a personalized touch. Our server was kind and the entire service team was prompt. Food was excellent. Will definitely be back.
   

   Maple & Ash - ScottsdaleResponded on February 13, 2025

   Nailah, we appreciate your kind words about your experience here. Our personalized menu is something we do as a fun touch to make the meal more memorable, and we're glad you enjoyed our food and service. We look forward to welcoming you back for another exceptional dining experience. Thank you.
   

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10. C

    Cesar

    Los Angeles

    2 reviews

    5.0

    2 reviews

    Dined on February 4, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Amazing place great overall experience everything was great.
    

    Maple & Ash - ScottsdaleResponded on February 7, 2025

    That's wonderful to hear, Cesar! Thank you for your visit and for letting us know you enjoyed your experience so much. We'd love to see you back soon!
    

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