Marcus Bar & Grille

Review summary

1. OT

   OpenTable Diner

   Atlanta Metro

   9 reviews

   1.0

   9 reviews

   Dined 3 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   Many people warned me about the service before I came but I was not prepared for the detestable experience my party and I experienced. It took 20 minutes to get a glass of water and almost 45 minutes to receive a cocktail. Upon our waitress taking our orders we were immediately notified that they were out of many food options; so our choice were slightly limited. I hoped that the food would make up for the horrendous service; it did not! The hot honey salmon was flavorless, the brown sugar wings were terrible and had no flavor whatsoever. Our drinka also tasted watered down. I will give an honorable mention for the cornbread which was great and although the brisket tasted more like pot roast is was tasty nonetheless. The tab at the end of the night was what you would expect for a typical dinner in Atlanta so I have no complaints there. The ambience was nice but I can’t eat vibes and ultimately left unsatisfied and disappointed. Overall, this place needs to REALLY work on its service and seasoning their dishes better
   

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2. J

   JaVania

   Washington DC

   2 reviews

   3.0

   2 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   I was disappointed with the service and food this time. Seemed like the kitchen was off and our server was not attentive. Gratuity is automatic and it’s unfortunate that still have to pay someone for not bad service. We had to ask other servers for things because our server was hard to find. Definitely going to cancel my Thanksgiving plans here.
   

   Marcus Bar & GrilleResponded 4 days ago

   Dear JaVania, We sincerely apologize for your recent experience. We understand your frustration with both the service and food quality, and we regret not meeting your expectations. On Sundays, we operate as a pooled house so that multiple servers may attend to the same table for more efficient service. However, this should not have led to you feeling abandoned, and we truly understand how disappointing that can be. While gratuity is automatic during our weekend buffet services, we believe all our guests should expect and receive great service. Your feedback is vital as we work to improve. We hope you'll reconsider your Thanksgiving plans with us and would love the chance to make it right. Warmly, The Marcus Bar & Grille Team
   

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3. W

   Wykita

   New York City

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great environment. Vibes were on point for a birthday celebration. The ambiance was perfect, and the music wasn't so loud that it triggered me. I was able to enjoy every dish 10/10. The waiter was very kind, energetic, and knowledgeable of the establishment, and the drinks were pretty good. The location wasn't hard to locate. I liked that MBG offered outdoor seating as well. My only recommendation is to keep the serving dishes full at all times. I wasn't able to enjoy what I truly wanted the first go-round because 4-5 serving dishes were empty. I had to wait and come back. I'd also recommend signs that state whether the foods include pork or what's a vegetarian dish. I would have enjoyed having a waiter explain the order of dishes (example: breakfast items are mostly at the beginning of the line and dinner is at the end. That way, I could have planned what I'd eat). I will most definitely be back with friends and family! Thank you for the hospitality. - Kita
   

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4. C

   Collen

   Washington DC

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great spot near Edgewood nightlife and the beltline
   

   Marcus Bar & GrilleResponded 6 days ago

   We are thrilled, Collen, to hear that you enjoyed your experience at Marcus Bar & Grille. Your kind words mean so much to us, and we hope to welcome you back on your next visit to Edgewood or Old Fourth Ward. Best regards, The Marcus Bar & Grille Team
   

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5. J

   Jamela

   New York City

   3 reviews

   5.0

   3 reviews

   Dined on November 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   WOW! This place is amazing. The food is ridiculously delicious. The staff were super accommodating, friendly, and warm. I look forward to bringing friends and family here to enjoy the space and the food.
   

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   Marcus Bar & GrilleResponded on November 15, 2024

   Jamela! Your review made our hearts jump for joy ~ this is great news! Thank you for spreading the good word. We very much appreciate you being our guest and look forward to hosting, your friends and family the next time you are in Old Fourth Ward. Best, The Marcus Bar & Grille Team
   

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6. A

   Amy

   Alabama

   1 review

   5.0

   1 review

   Dined on November 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and ambiance. Food was flavorfully seasoned; yet no overkill. Brava!
   

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7. T

   Theresa

   Atlanta Metro

   3 reviews

   vip
   4.0

   3 reviews

   Dined on November 10, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   We arrived a few minutes early and were able to get seated. Great buffet options! Good ambience.
   

   Marcus Bar & GrilleResponded on November 11, 2024

   Hi Theresa! Thank you for your feedback. We're thrilled you enjoyed our plentiful brunch buffet and fun ambiance. We hope you will join us again the next time the opportunity presents itself. All the best, The Marcus Bar & Grille Restaurant Team
   

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8. A

   Antonio

   Atlanta Metro

   1 review

   4.0

   1 review

   Dined on November 10, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   We enjoyed our visit. Sunday brunch with our kids. The food and atmosphere was great. It was lively which we did not mind. Pricey IMO for a buffet but an overall great experience.
   

   Marcus Bar & GrilleResponded on November 11, 2024

   Hi Antonio, Thank you for being our guest and sharing your honest feedback. We are glad you enjoyed your visit and had a nice Sunday brunch with your family. Thank you for being a part of our fun and lively atmosphere—we hope to see you again soon. Best regards, The Marcus Bar & Grille Restaurant Team
   

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9. E

   Errol

   New York City

   2 reviews

   5.0

   2 reviews

   Dined on November 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   The brunch buffet was well worth it. So many classic brunch and southern options. The ambiance was even better. I'll definitely return back for dinner soon.
   

   Marcus Bar & GrilleResponded on November 11, 2024

   Hi Errol, Thank you for sharing your delightful brunch experience with us! We're thrilled to hear you enjoyed our delicious food and amazing ambiance. Your recommendation means a lot to us, and we can't wait to welcome you back for dinner! All the best, The Marcus Bar & Grille Restaurant Team
   

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10. A

    Aaron

    Atlanta Metro

    1 review

    1.0

    1 review

    Dined on November 10, 2024

    1. Overall 1
    2. Food 1
    3. Service 3
    4. Ambience 4

    This was our second time at Marcus B G but the first dinner experience. From the beginning it took more than 15 minutes to receive 2 non alcoholic beverages. After another extended 30 + minute wait our entrees arrived. The collard greens were cold, my wife’s lamb chops were rare instead of the requested medium well temperature. My Mac n cheese came out roughly 10 minutes after the entrees arrived due to “it still being in the oven” but the Mac was cold and had unmelted shredded cheese at the top of the dish. I requested for the dish to be put back in the oven and they responded gracefully by bringing a fresh side of Mac to which I discovered also was not heated/cooked all the way through. Overall a poor dinner experience that was very surprising considering how great their brunch is.
    

    Marcus Bar & GrilleResponded on November 11, 2024

    Dear Aaron, Thank you for visiting The Marcus Bar & Grille. We appreciate your feedback, and we apologize for not meeting your expectations. Our goal is to always showcase our delicious food, excellent service, and vibrant atmosphere, and we are sorry that we came up short during your visit. Please trust this was unintentional. Your insights are valuable to us, and we will use them to make improvements. We have reached out to you privately as we would like the chance to welcome you back for a truer experience. Best regards, The Marcus Bar & Grille Team
    

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