Margaritaville - Chicago

Review summary

1. G

   Gregory

   VIP

   Chicago

   8 reviews

   2.0

   8 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 2

   The fried pickle chips came out soggy, unfortunately. I enjoyed the mahi mahi fish tacos and they were a bit spicier than expected (in the spice rub on the fish itself). Other food items were acceptable, but nothing memorable. We were there hoping to experience some Jimmy Buffet holiday music in association with their “Christmas Island” popup, but none was played sadly. Our server may have been having a bad day… still no excuse to be rude and simply walk away after we paid our check at the table where she watched our tipping choice (still 20%) on her handheld device - awkward.
   

   Margaritaville - ChicagoResponded 2 days ago

   Gregory, thanks for visiting Margaritaville Chicago! While we regret the fried pickles didn't meet expectations and the music wasn't as lively as hoped, we're glad you enjoyed the tasty mahi mahi tacos. Your feedback on both the food and service will help us enhance our service for the future. We appreciate you taking the time to share your thoughts, and we hope that we are able to serve you even better next time. -Margaritaville Management Team
   

   Is this helpful?

   Report
2. N

   Nicole

   Chicago

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server and the whole staffwas great! Food was good too, fast service
   

   Margaritaville - ChicagoResponded 7 days ago

   Thank you for visiting Margaritaville, Nicole! We're so happy to hear you enjoyed our delicious food and attentive service. We look forward to welcoming you back to paradise soon!-Margaritaville Management Team
   

   Is this helpful?

   Report
3. E

   Emily

   Chicago

   2 reviews

   5.0

   2 reviews

   Dined on September 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was delicious, generous portions. The restaurant was extremely loud. Louder than any establishment I’ve ever been to by far, but that’s alright. We will definitely be back next year!
   

   Margaritaville - ChicagoResponded on October 2, 2024

   Emily, we're so happy to hear you enjoyed your meal! Island hospitality is a top priority for us, so we're bummed to hear the noise level put a damper on your paradise vibes. Thank you for the feedback—we'll aim to create an even more blissful island escape for your next visit. -Margaritaville Management Team
   

   Is this helpful?

   Report
4. D

   Debbi

   Chicago

   8 reviews

   4.0

   8 reviews

   Dined on August 30, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   We visited for Jimmy Buffett day on Friday…enjoyed the atmosphere and the special items for the celebration of Jimmy! Food was good, a little pricey, but it is Chicago…only disappointment was that a souvenir glass I purchased ended up being “hand wash” only so when I washed it the paint came off with very little wiping…disappointing waste of $13.00.
   

   • 

   Is this helpful?

   Report
5. B

   Betsy

   Chicago

   6 reviews

   2.0

   6 reviews

   Dined on August 7, 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 5

   I did not receive the correct side dish and did not have time to wait. Hamburger was over done
   

   Margaritaville - ChicagoResponded on August 16, 2024

   Thank you for letting us know about your experience. We apologize for the issues with your side dish and hamburger. We’ll be addressing this with our team to ensure this does not happen again. We truly hope to have another chance to exceed your expectations.
   

   Is this helpful?

   Report
6. A

   Anonymous

   Northern MI

   2 reviews

   4.0

   2 reviews

   Dined on July 21, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   Great meal. We were really hoping to hear Jimmy Buffet, which was not on the playlist. Very odd for his restaurant.
   

   Margaritaville - ChicagoResponded on July 30, 2024

   We appreciate your feedback and are happy to hear you enjoyed your meal. We'll make sure to pass on your feedback about the music to our team. We hope to welcome you back soon!
   

   Is this helpful?

   Report
7. OT

   OpenTable Diner

   VIP

   New York City

   2 reviews

   5.0

   2 reviews

   Dined on July 20, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good service! The team went above and beyond to make sure our whole group could be together.
   

   Margaritaville - ChicagoResponded on July 24, 2024

   It's wonderful to know our staff made sure your group could stay together. Thanks for the positive feedback! We look forward to welcoming you back!
   

   Is this helpful?

   Report
8. OT

   OpenTable Diner

   Las Vegas

   1 review

   2.0

   1 review

   Dined on July 20, 2024

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 3

   Obviously, when you go somewhere like Chicago for a weekend you should probably try something local. But this was the only OpenTable reservation. I could get on a busy weekend at late notice. Ambience and location were good – to be expected. Took a while to get the food which was also fine. But it was really not very good. Burgers were extremely dry and burnt.
   

   Margaritaville - ChicagoResponded on July 24, 2024

   We regret that your dining experience was not up to our usual standards. Thank you for your honest feedback. We will be reviewing this with our staff to improve. We hope you might give us another opportunity to serve you better in the future.
   

   Is this helpful?

   Report
9. F

   Frank1716

   Philadelphia

   14 reviews

   5.0

   14 reviews

   Dined on July 5, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Restaurant was clean and offered a Good selection of burgers,sandwiches tacos and great apps. Try the shrimp dip! Portions were generous. Our server was fantastic and food for seven was delivered fast and hot.
   

   Margaritaville - ChicagoResponded on July 10, 2024

   Thanks for the great feedback! We are so glad that you enjoyed our food, and service on this recent trip in! We hope you make it back again soon.
   

   Is this helpful?

   Report
10. SN

    SteveN

    VIP

    Washington DC

    3 reviews

    5.0

    3 reviews

    Dined on June 22, 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 4

    Our waitress, Deb, was such a delight and friendly! She made our experience wonderful.
    

    Margaritaville - ChicagoResponded on June 24, 2024

    We are so happy to hear you had such a wonderful experience with our team, Steve! We truly appreciate your support and hope to see you again soon!
    

    Is this helpful?

    Report