Margaritaville - Times Square

Review summary

1. J

   Jessica

   Denver

   1 review

   1.0

   1 review

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   Food was oily and had a horrible old grease smell
   

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2. D

   Diana

   New York City

   5 reviews

   5.0

   5 reviews

   Dined on February 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful experience!! Can’t wait to come back again soon!
   

   Margaritaville - Times SquareResponded on February 4, 2025

   Thanks for stopping by, Diana! We can't wait to transport you to paradise again soon. -Margaritaville Management Team
   

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3. J

   Juliana

   New York City

   1 review

   5.0

   1 review

   Dined on January 25, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The cocktails are great and the beer is very cold! I can't speak about the food, as we didn't eat. Nice atmosphere and OK price for New York.
   

   Margaritaville - Times SquareResponded on January 28, 2025

   Thanks for the kind words about our tropical drinks and island atmosphere, Juliana! We hope to welcome you back soon to explore our delicious menu offerings. -Margaritaville Management Team
   

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4. a

   ayesha

   New York City

   1 review

   4.0

   1 review

   Dined on January 19, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 2

   they isolated us so not cool but otherwise pretty good and rooftop was great :)
   

   Margaritaville - Times SquareResponded on January 20, 2025

   We appreciate you taking the time to share your thoughts, Ayesha. We're delighted that you had a great time on our island-inspired rooftop. We appreciate the feedback, and we look forward to welcoming you back soon! -Margaritaville Management Team
   

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5. R

   Rossy

   New York City

   2 reviews

   5.0

   2 reviews

   Dined on January 12, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great time! Food was ready in fast and it was delicious! The Mango berry drink I ordered was amazing. 2nd time at Margarita Ville. Totally recommend.
   

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   Margaritaville - Times SquareResponded on January 13, 2025

   Your recommendation means the world to us, Rossy! We're so happy to hear that you enjoyed the tropical flavors of our tasty offerings and refreshing beverages. Your kind words about our island hospitality are appreciated, and we look forward to welcoming you back soon! -Margaritaville Management Team
   

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6. R

   Ray

   VIP

   New York City

   18 reviews

   4.0

   18 reviews

   Dined on January 1, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Food was delicious. No bar tender for the first hour of eating was not ideal. But the servers professionalism made up for it.
   

   Margaritaville - Times SquareResponded on January 2, 2025

   Thank you for your kind words about our tasty food and professional service, Ray! Providing exceptional island hospitality is our top priority, and we appreciate your patience regarding the staffing situation you encountered. We look forward to welcoming you back soon. -Margaritaville Management Team
   

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7. C

   Chrissy

   Las Vegas

   2 reviews

   1.0

   2 reviews

   Dined on January 1, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We were able to make a reservation for tonight and received multiple reminders and confirmations and when we arrived we were informed there was a private event and they treated us like we were morons that we thought we had a reservation! We are very disappointed! Thankfully we were able to get into a wonderful restaurant around the corner that was very welcoming!!
   

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8. W

   William

   West Palm Beach

   1 review

   3.0

   1 review

   Dined on December 31, 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 5

   I expected to pay premium prices for eating in Times Square, however, I don't think the amount was worth it. It was quite expensive for burgers and a kid's meal. The service was very sub-par. We waited nearly a half hour for a server to even come to the table. Then another 20 minutes for our drinks to arrive. I asked for another drink when the food showed up and I didn't receive it until 15 minutes after I was done eating. For the prices we paid, I would expect better service. The food in itself was very good though. I just wish we didn't spend over2 hours for burgers and had my drink while I was eating.
   

   Margaritaville - Times SquareResponded on January 3, 2025

   We appreciate your feedback, William. While we're glad you enjoyed our island-inspired offerings, we're sorry to hear that the service fell short of expectations. We hope to have the opportunity to provide you with a more seamless visit in the future. -Margaritaville Management Team
   

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9. D

   Desiree

   VIP

   Richmond

   3 reviews

   2.0

   3 reviews

   Dined on December 28, 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   Very long wait time for food - and server seemed overwhelmed. We’ve eaten here every year / or popped in for a drink The photographer never came to our table and the statue show was so quiet - they didn’t dim the lights at all. Just not the same as prior years
   

   Margaritaville - Times SquareResponded on December 30, 2024

   Thanks for your feedback, Desiree. We're sorry to hear that our service and ambiance fell short of your expectations. We hope you'll give us another chance to provide you with an amazing dining experience next year! -Margaritaville Management Team
   

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10. Y

    Yves

    New York City

    1 review

    4.0

    1 review

    Dined on December 25, 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4

    It’s really appropriate for children. The negative point is that time of waiting we have faced before having a table, 50 mins. Better to take this into account in your plan. Otherwise we enjoy the place.
    

    Margaritaville - Times SquareResponded on December 26, 2024

    Thanks for stopping by, Yves! We're delighted to hear that you enjoyed our island-themed atmosphere and found it suitable for families. At the same time, we regret the long wait you experienced before being seated. We strive to provide efficient hospitality to all our guests, and your comments will help us improve. We hope to welcome you back soon for an even better experience! -Margaritaville Management Team
    

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