Mastro's Steakhouse - Chicago

Review summary

1. J

   Jamal

   Chicago

   5 reviews

   5.0

   5 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My friends and I had a wonderful dining experience at Mastro’s to celebrate my friend James’s birthday. The atmosphere was elegant and inviting, creating the perfect setting for a special occasion. The wagyu meatballs were slightly undercooked for my taste, possibly due to my preference for a different beef type. That said, the sea bass stole the show, it was absolutely exceptional, the best I’ve ever had at any restaurant. The sides were also perfectly prepared. The staff and management did a good job of touching our table, checking in to ensure we had a great experience. For dessert, we were treated to the buttercake as part of the birthday celebration. My daughter had highly recommended it, and it lived up to the hype. We all had a fantastic time, and I’m already looking forward to my next visit.
   

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2. B

   Benjamin

   VIP

   Milwaukee

   4 reviews

   5.0

   4 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Finally dined at Mastro’s Chicago. The atmosphere was great. The hostess Mariana was welcoming, courteous and professional. Our waitress Jung was fabulous. The food was excellent as usual. I have dined at most all of the Mastro’s in California, Arizona and Nevada. If you have not dined at a Mastro’s yet, treat yourself and book a reservation.
   

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3. L

   Laura

   VIP

   Chicago

   3 reviews

   1.0

   3 reviews

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 1

   With so many great steakhouses in Chicago - you’ll be better off going somewhere else. My filet mignon was overcooked and tasted gamey. It is super noisy, rundown decor and we got our food about 5 minutes after ordering which felt rushed. We didn’t mind because we wanted to leave but felt like a fast food place. Terrible ambience. All around a really bad experience.
   

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4. T

   Tere

   VIP

   Mexico City

   8 reviews

   5.0

   8 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   El restaurante muy bonito, la comida espectacular! El Porter House estuvo deliciosos, y los esquites son un “must”, el butter cake inmejorable, de los mejores lugares!
   

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5. R

   Rey

   Minneapolis

   1 review

   2.0

   1 review

   Dined 7 days ago

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 4

   This place is so strange, they have a dress code but only selectively enforce. I was chased down by a tall intimidating guy just to tell me to remove my hat, and meanwhile a guy in dirty jeans and a flannel walks right and the door goon does the even bat an eye. I’m wearing head to toe Giorgio Armani and I’m the one getting harassed?? Also, the Brussels sprouts were undercooked, the potatoes were good, the steak was cooked way under what I asked for and the peppercorn sauce didn’t have one peppercorn in it and tasted like flour and not much more.
   

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6. J

   Jason

   Indiana

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Awesome food with a festive atmosphere. Our service was amazing and it was a beautiful evening. Cant wait to get back.
   

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7. K

   Kellie

   VIP

   Chicago

   13 reviews

   5.0

   13 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   So glad we were able to get a reservation during this Christmas season. The food , service and ambience were amazing. The decor and holiday decorations were stellar. Wonderful experience.
   

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8. J

   JAMES

   VIP

   Miami

   4 reviews

   1.0

   4 reviews

   Dined 7 days ago

   1. Overall 1
   2. Food 5
   3. Service 5
   4. Ambience 5

   As always food and service was wonderful. Joe and Gigi made things special. Getting robbed in the bar ruined the evening.
   

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9. S

   Shannelle

   Chicago

   2 reviews

   4.0

   2 reviews

   Dined on December 14, 2024

   1. Overall 4
   2. Food 3
   3. Service 2
   4. Ambience 5

   Great environment. Waitress was not present and the food was ok. However, the cocktails were great.
   

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10. R

    Rita

    Los Angeles

    2 reviews

    4.0

    2 reviews

    Dined on December 14, 2024

    1. Overall 4
    2. Food 4
    3. Service 2
    4. Ambience 3

    It was extremely busy which made for a fun atmosphere but I believe they may have been understaffed. Our waitress was very busy with other tables. They didn’t acknowledge my father’s birthday which we were celebrating and I noted in my reservation. We unfortunately had to send our drinks back the first time we got them, the glasses tasted horrible. They were either dirty or the shakers the drinks were made in were not cleaned because the drinks tasted extremely off. We’ve dined here multiple times and to celebrate birthdays anniversary and promotions. But this was probably the worst experience. They also kept trying to take our drinks when there was visibly half a drink left in our cup. I know some people exaggerating, but it was extremely bizarre. We never had this experience any other time.
    

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