Mastro's Steakhouse - Chicago

Review summary

1. S

   Simone

   Chicago

   1 review

   5.0

   1 review

   Dined today

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   My birthday experience was amazing I love how kind and supportive the workers were, with all the birthday wishes and everything that I received I would definitely go back here the butter cake was delicious the drinks were amazing 🥳🎂🥩🥗🍰🍸my end experience was them bringing a slice of cheesecake out with a candle to wish me a happy birthday again
   

   Is this helpful?

   Report
2. M

   Michele

   Sacramento

   5 reviews

   vip
   2.0

   5 reviews

   Dined today

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 2

   We had 8 pm reservations and were seated at 8:50 pm. Our cocktails arrived at 9:25 pm. They squished 5 of us at a table for 4. The music was too loud to hear anyone other than the person next to you. It was next to the window and cold. The food took a long time to arrive. The food was good but for the price there are far better experiences. In the past we’ve had lovely meals and great service but our last two times the restaurant was clearly overbooked and the waiting was unacceptable. We were promised the last time that there was a new reservation system that needed adjusting so we gave them another chance. We won’t make that mistake again third time.
   

   Is this helpful?

   Report
3. K

   Karen

   Chicago

   5 reviews

   5.0

   5 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was fantastic . Service was excellent , good spectacular. I go there for the steaks but want to add that the French Onion Soup is the best in the city. Everything is sooooo good !
   

   Is this helpful?

   Report
4. CM

   CurtisM

   Washington DC

   1 review

   vip
   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Second time dining and experience was even better.
   

   Is this helpful?

   Report
5. J

   Janice

   Chicago

   12 reviews

   vip
   3.0

   12 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 1

   The food was great as usual. We were placed at the worst table in the place while there were plenty of others open. We were in the back by the station where the staff stores silverware. The server was rude to us and others nearby. I don’t blame her. Maybe she knows she had the bad section. Idk. Probably won’t return for a while.
   

   Is this helpful?

   Report
6. L

   Leo

   Vancouver

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was great, the noise level is very reasonable consider the size of the restaurant
   

   Is this helpful?

   Report
7. M

   Meg

   Chicago

   9 reviews

   vip
   5.0

   9 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Mastro’s is not cheap! But everything was amazing, especially Amanda, our server. Loved the live music as we moved from the dining room to the bar to have an after dinner drink and listen to an incredible talent. I gave 5 stars for everything but value only because it is NOT cheap, 3 people, bill was over $1,000. Not an everyday dining place but definitely worth trying out.
   

   Is this helpful?

   Report
8. F

   Fredric

   Chicago

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and customer service were phenomenal. First thing I walked I was greeted fashionably manner, seated within those seconds. The drink that I had was pretty good. But the food was excellent. I love my porterhouse steak. It was cooked to perfection. My sautéed spinach were delicious, garlic mashed potatoes was delightful, and white cheddar Mac n cheese was so cheesy good. I will most definitely be back next year for my birthday to try the tomahawk steak so be ready executive chef.
   

   • 

   Is this helpful?

   Report
9. l

   lashaunda

   Chicago

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I always have such a great experience when dining at maestro’s. The food is impeccable , it’s always so good. The customer service is beyond amazing . We had 3 waiters bringing and serving our sides , we didn’t have to fix our plates at all. The ambiance and aesthetics is just as great. The singer sang us soft beautiful music, while we ate and enjoyed our meal in a dimly lilt environment. My husband and I always enjoy ourselves immensely….. Keep doing a great job and I will continue coming back… if you haven’t been there please go , you will enjoy it all
   

   Is this helpful?

   Report
10. D

    Diane

    Chicago

    1 review

    5.0

    1 review

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Olam Food Ingredients ofi leadership team enjoyed and we will keep in the list
    

    Is this helpful?

    Report