Matt the Miller's Tavern- West Chester

Review summary

1. R

   Ron

   Cincinnati

   31 reviews

   vip
   5.0

   31 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   My fillet was one of the best steaks I’ve had. Seasoned and cooked to perfection. Others at our table loved their food also. Cocktails were spot on and delicious and so were the desserts. I’d highly recommend this restaurant.and we will be back.
   

   Matt the Miller's Tavern- West ChesterResponded 2 days ago

   Thanks for the feedback, RonG! We're thrilled to hear that you enjoyed your fillet and found it to be cooked to perfection. It's always a pleasure to know that our dishes are being enjoyed by our valued customers. We're also glad that you found our cocktails and desserts to be delicious. We appreciate your high recommendation and look forward to welcoming you back to Matt the Miller's Tavern-West Chester. Best regards, Matt the Miller's Tavern-West Chester Management Team
   

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2. S

   Susan

   Cincinnati

   36 reviews

   vip
   5.0

   36 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service and food was outstanding! I had the steak sandwich and it was delicious. Everyone else had a steak and all thought they were awesome!
   

   Matt the Miller's Tavern- West ChesterResponded 2 days ago

   Hello Outtolunch, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your steak sandwich and found our service and food to be outstanding. It's always a pleasure to hear that our guests were impressed with their meals! We're also glad that everyone at your table enjoyed their meals as well. We appreciate your kind words and look forward to serving you again soon. Best regards, The Management Team at Matt the Miller's Tavern- West Chester
   

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3. V

   Vanessa

   Cincinnati

   14 reviews

   5.0

   14 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We really enjoyed our dinner. The only issue was that I ordered the short Rib pasta, which was very good, but in the description, it stated there was grain risotto. There was none visible. When questioning this, I was informed it was in the sauce. I ordered this dish because of the risotto, not for fettuccine, which was not listed on the menu. Even though the dish was very good, the item description needs to be clearer.
   

   Matt the Miller's Tavern- West ChesterResponded 2 days ago

   Thanks for the feedback. We're thrilled to hear that you enjoyed your dinner at Matt the Miller's Tavern-West Chester. However, we apologize for the confusion with your order. We're glad you found the short Rib pasta to your liking, but regret that the description on our menu wasn't clear enough. Your comments will be shared with our team to help improve our communication. We hope to serve you again soon.
   

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4. M

   Michael

   Cincinnati

   23 reviews

   vip
   3.0

   23 reviews

   Dined on November 30, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Food was screwed up and servers attitude was as though she didn't want to be there.
   

   Matt the Miller's Tavern- West ChesterResponded on December 3, 2024

   Thank you for your feedback, and we’re very sorry to hear about your disappointing experience. This is not the level of service we strive to provide, and we’ll address your concerns with our team to ensure this doesn’t happen again. We hope you’ll give us another chance to provide the quality experience you deserve. Please feel free to reach out with additional details if you'd like—we’d love the opportunity to make it right. Please be sure to ask for our General Manager personally at your next visit - her name is Vee and she'd love to make it right, Michael.
   

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5. C

   Carol

   Cincinnati

   6 reviews

   4.0

   6 reviews

   Dined on November 28, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Thanksgiving turkey dinner was just ok. Was expecting better, since their regular menu items are terrific.
   

   Matt the Miller's Tavern- West ChesterResponded on November 29, 2024

   Thanks for the feedback, Carol! We're thrilled to hear that you enjoyed our Thanksgiving turkey dinner and found it to be just ok. We strive to provide exceptional food and service, so your feedback is valuable to us. We hope to see you back at Matt the Miller's Tavern-West Chester for another great dining experience.
   

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6. L

   Lucie

   Indiana

   1 review

   5.0

   1 review

   Dined on November 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We visited on thanksgiving ! Food was fantastic!!We had walleye and our friends had turkey! Alcoholic drinks were excellent! Server Felicia was very attentive !! we had reservations, will visit again!
   

   Matt the Miller's Tavern- West ChesterResponded on November 29, 2024

   Thanks for visiting us at Matt the Miller's Tavern- West Chester! We're thrilled to hear that you enjoyed our food and service on thanksgiving. It's wonderful to know that our alcoholic drinks also met your expectations. We strive to provide excellent service and delicious meals, and it sounds like we hit the mark for you. We're already looking forward to your next visit. Thank you for your kind words!
   

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7. B

   Breanne

   Cincinnati

   2 reviews

   5.0

   2 reviews

   Dined on November 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Wonderful Thanksgiving experience! Would 100% recommend.
   

   Matt the Miller's Tavern- West ChesterResponded on November 29, 2024

   Hey, thank you so much for your glowing review! We're thrilled to hear that you had a wonderful Thanksgiving experience at Matt the Miller's Tavern-West Chester. It's great to know that you enjoyed our food and service. We always strive to provide the best for our guests and your recommendation means a lot to us. We look forward to serving you again soon!
   

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8. D

   Dennis

   Orlando

   5 reviews

   vip
   5.0

   5 reviews

   Dined on November 28, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   The staff was very attentive. Chasity is an awesome server. Only negative was the sweet potatoes were cold. But they’ll be fine when I warm up my leftovers
   

   Matt the Miller's Tavern- West ChesterResponded on November 29, 2024

   We're thrilled to hear that you had a great experience at Matt the Miller's Tavern-West Chester! It's wonderful to know that our team made a positive impression on you. We're sorry to hear that the sweet potatoes were cold. We're always working to ensure our food is served at the perfect temperature and we'll take your feedback into account. We hope you'll give us another chance to impress you with our attentive service. Best wishes, The Management Team
   

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9. j

   jason

   Cincinnati

   85 reviews

   vip
   5.0

   85 reviews

   Dined on November 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   I think that Matt the Millers has possibly the best fried chicken in the area. We had to order more!
   

   Matt the Miller's Tavern- West ChesterResponded 2 days ago

   Thank you so much for your kind words! We're thrilled to hear that you enjoyed our fried chicken so much. We take pride in our food and it's always rewarding to hear when our guests enjoy it as much as we do. We're glad that our fried chicken hit the mark for you! We hope to see you again soon at Matt the Miller's Tavern- West Chester.
   

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10. K

    Kathy

    Cincinnati

    9 reviews

    vip
    4.0

    9 reviews

    Dined on November 9, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4

    We had a reservation and it was crowded but we were seated right away. Drink order came pretty quickly - I wish you offered an option of 2 wine pour sized. I had the chopped salad with chicken - ordered dressing on the side and came as ordered. Good mix of ingredients in the salad but chicken portion was small - maybe 3 oz. Club sandwich was well stacked. Staff was friendly, watered refilled often, service prompt for such a busy night.
    

    Matt the Miller's Tavern- West ChesterResponded on November 11, 2024

    Thanks for visiting us at Matt the Miller's Tavern- West Chester! We're delighted to hear that you were seated promptly and enjoyed our chopped salad with chicken. We appreciate your feedback about our wine offerings and portion sizes, and we'll certainly take it into consideration. We're pleased to hear that our staff was friendly and attentive, and we hope that our service was up to the mark. We look forward to serving you again!
    

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