McCormick & Schmick's Seafood - Pittsburgh Downtown

Review summary

1. M

   Michael

   VIP

   Washington DC

   2 reviews

   1.0

   2 reviews

   Dined today

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   People wait their entire season for their Christmas Eve reservation. We had a reservation at 8:15 that we were early for and I'm not sure it ever came available after an hour. The lobby was packed with people waiting. Truly disappointing.
   

   Is this helpful?

   Report
2. M

   Matt

   Pittsburgh

   1 review

   1.0

   1 review

   Dined today

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   I booked a reservation for Christmas Eve two weeks in advance. I also had to confirm the reservation twice, after my booking. We arrived exactly on time, I’m punctual, and they still needed 20 minutes to seat us. It took 48 MINUTES after the reserved time until they contacted us for seating. When I book a place like this I pay for service it was sub par. It’s apparent that they cannot scale for customers and service suffered. Sorry I have to be that guy but it’s not necessary with their throughput.
   

   Is this helpful?

   Report
3. KH

   KathyH

   VIP

   Indiana

   22 reviews

   5.0

   22 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We came in town and dined on Christmas Eve, they were very busy but the staff was SO wonderful despite their extremely heavy load. Highly recommend. If they can hold up under that extreme pressure, they WILL NOT disappoint on a regular night!
   

   Is this helpful?

   Report
4. j

   joe

   Philadelphia

   1 review

   1.0

   1 review

   Dined today

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   2 hour wait for the food to arrive Food did not meet expectations
   

   Is this helpful?

   Report
5. B

   Bo

   Pittsburgh

   1 review

   1.0

   1 review

   Dined today

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   I mean I totally understand how hours such as dinner for Christmas Eve could be very busy, but we’ve waited for way too long and the food is quite disappointing. We ordered the stuffed salmon and the pasta but there’s fish bone in the dish and I felt like the food is not safe to consume. Pasta was cold and stale. Attitude of servers not great
   

   Is this helpful?

   Report
6. B

   Blaine

   Cleveland

   1 review

   1.0

   1 review

   Dined today

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   It took 1hr 30min to get our steak, which was undercooked and cold, and never offered a new steak. It was terribly loud and multiple people got up from their tables to leave before their food arrived.
   

   Is this helpful?

   Report
7. K

   Karl

   VIP

   San Francisco

   6 reviews

   5.0

   6 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Well, for a very crowded Christmas Eve dinner, the team did very well accommodating the numerous hungry quests. It was our second time here and the previous experience was totally outstanding, so I can’t be too critical about our Christmas Eve dinner.
   

   Is this helpful?

   Report
8. S

   Sharon

   Pittsburgh

   5 reviews

   5.0

   5 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This restaurant was one of the few open on Christmas Eve in downtown Pittsburgh and it was packed. Our waiter, Ryan, was extremely attentive especially considering the hectic pace of the evening. He checked on us frequently and updated us about any delays. The salmon and flounder entrees were large portions that were cooked perfectly. The dining room staff were working at top speed, but they were very professional and seemed to have good teamwork. Our experience would have been a good one on any evening but considering how busy the restaurant was, the kitchen, bar, and wait staff deserve very high praise.
   

   Is this helpful?

   Report
9. EZ

   EZJELLOSHOTS

   Pittsburgh

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   it was very good and very busy, glad we went there for Christmas Eve dinner
   

   Is this helpful?

   Report
10. R

    Robert

    Pittsburgh

    3 reviews

    1.0

    3 reviews

    Dined 2 days ago

    1. Overall 1
    2. Food 1
    3. Service 3
    4. Ambience 4

    Bar was 45 minutes behind. Appetizers done before we even received our first round of drinks. Side dishes in our plates were cold and steaks overdone. Waitress continually apologizing and clearly doing her best was the only thing that remotely saved the entire experience.
    

    Is this helpful?

    Report