Merrill's on the Waterfront

Review summary

1. E

   Ellen

   Greater Boston1 review

   4.0

   Dined 5 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 3

   We picked this place out of the blue. We came from RI and met family from NY that were staying in Dartmouth for the weekend. Food was excellent, service was great too. The bar area is kind of open to the dining area and when it was busy, it was loud. We were there at 7 and about 8:15 is when the bar area noise was at a normal level. Highly recommend and would go back again. It was worth the drive from RI.
   

   Merrill's on the WaterfrontResponded 3 days ago

   Thanks for your feedback, Ellen! We're happy to hear you enjoyed the food and service during your visit. We appreciate your insight about the noise level and will keep it in mind. We're looking forward to welcoming you back for another great experience!
   

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2. OT

   OpenTable Diner VIP

   Greater Boston4 reviews

   2.0

   Dined 6 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 5

   Food wasn’t good even second time around and our waitress didn’t check in on how our meals were going after it came out cold if it came out hot would’ve been good but green beans were mushy and the rice was the only good part
   

   Merrill's on the WaterfrontResponded 3 days ago

   I'm sorry to hear about your experience. Your feedback on the food and service is important to us, and we’ll address these issues with our team. When did you join us for dinner? We appreciate you sharing your thoughts and hope to provide a better experience next time. Thank you, Dave General Manager Merrill's on the Waterfront
   

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3. A

   Ann VIP

   Greater Boston1 review

   2.0

   Dined on March 1, 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 1

   Our waitress started off great, but as she got busier, the service fell apart. We were not asked if we wanted dessert, coffee of another cocktail. We sat for 15 minutes after we were finished our meal before we were asked about the check. The lights in the dining room stayed on bright all night instead of being dimmed
   

   Merrill's on the WaterfrontResponded on March 3, 2025

   Hi Ann, Thank you for taking the time and sharing your review with us. I hope you find the time to respond to our email to better discuss your experience. Look forward to hearing from you, Dave General Manager Merrill's on the Waterfront
   

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4. OT

   OpenTable Diner

   Greater Boston1 review

   3.0

   Dined on February 28, 2025

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 2

   I had called twice to make sure they could do a desert for my boyfriend for his birthday and nothing ever happened ….. that would be my only complaint
   

   Merrill's on the WaterfrontResponded on March 3, 2025

   Hi Katie, Thank you for taking the time and sharing your review with us and happy belated birthday to your boyfriend. We made the note for the dessert in your reservation and notified the staff. For birthday requests we have the server ask the guests if they would like any dessert and if so, which dessert they would prefer. The kitchen prepares the dessert with a candle and happy birthday lettering and the staff sings happy birthday to the guest. By asking our guest of their dessert preference we are able to serve our guests with not only their favorite dish but it also helps us to identify any potential food allergies or restrictions. When the server asked about dessert and it was declined we assumed that you had changed your mind. I am so sorry for the confusion in his special day.
   

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5. S

   Sandra

   Greater Boston2 reviews

   5.0

   Dined on February 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Are Wada was Jordan and he was wonderful.Service and food were excellent! Definitely going back.
   

   Merrill's on the WaterfrontResponded on February 24, 2025

   Thanks for the 5 star review Sandra! We're happy to hear you enjoyed the service and food, especially from Jordan. We can’t wait to welcome you back for another great experience!
   

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6. K

   Kristine

   Greater Boston8 reviews

   4.0

   Dined on February 23, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Everything was good but the food could have been hotter.
   

   Merrill's on the WaterfrontResponded on February 24, 2025

   Thanks for your feedback, Kristine! We're glad you enjoyed your experience. We always aim for perfection, so we will address any improvements with the kitchen. We appreciate your input and hope to see you again soon!
   

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7. E

   Elizabeth

   San Francisco2 reviews

   5.0

   Dined on February 22, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   First time eating here. Stuffed quahog was flavored too buttery. The steak tips were delicious! Stuffed Mozambique Cod was also delicious, spicy ... definitely worth the price. We'll be back! 👍
   

   Merrill's on the WaterfrontResponded on February 23, 2025

   Thanks for the 5 star review Elizabeth! We appreciate your feedback and hope to see you again soon!
   

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8. R

   Rick VIP

   Greater Boston54 reviews

   5.0

   Dined on February 21, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, we are always pleased with the service and exceptional food at Merrill’s! Jennifer does a great job taking care of both the bar and dining area.
   

   Merrill's on the WaterfrontResponded on February 23, 2025

   Thanks, Rick! We’re happy to hear you enjoy the food and service. Jennifer truly shines in her role, and we appreciate your kind words. We look forward to welcoming you back soon for another great experience!
   

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9. m

   martin

   Greater Boston1 review

   5.0

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great waterfront dining, with a great view of New Bedford fishing pier and good food.The atmosphere is great and the staff are excellent. My family enjoys dining at Merrill’s.
   

   Merrill's on the WaterfrontResponded on February 20, 2025

   Hi Martin, thank you for the fantastic review! We appreciate the 5 stars and the repeat visits! We look forward to welcoming you and your family back for more memorable dining experiences!
   

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10. S

    Sceleste

    Greater Boston6 reviews

    5.0

    Dined on February 16, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Always an awesome tome and food is delicious always!
    

    Merrill's on the WaterfrontResponded on February 17, 2025

    Thanks for the 5 star review Sceleste!
    

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